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For Companies At a Glance
- Tasks: Lead transport operations for NHS, ensuring top-notch service and performance.
- Company: Join a dynamic outsourced Public Sector client making a difference in logistics.
- Benefits: Enjoy a competitive salary, car allowance, and opportunities for professional growth.
- Why this job: Be part of a mission-driven team impacting public health through efficient transportation.
- Qualifications: Experience in supply chain logistics and strong analytical skills required.
- Other info: Based in Durham/Newcastle with a focus on national operations.
The predicted salary is between 52000 - 78000 £ per year.
This is an excellent opportunity to join an outsourced Public Sector client in a Logistics Operations Manager appointment. You will have responsibility for several large regional contracts (across England) ensuring all KPIs are achieved and be the main point of contact for your customers/trusts/regions providing UK road transportation services to NHS/Public Sector customers.
Key Areas:
- Leadership & People management
- Planning, Operations & H&S - full responsibility
- Customer Service / Client Management
- P&L - commercials - contract management - contract growth
- Managing specialist vehicles
- Delivering outstanding customer service
The key responsibilities:
- Manage and oversee resources, including strategies for building and updating fleets, hiring, training, keeping, and meeting customer demand based on set performance goals.
- Financial - Responsible for ensuring agreed targets are met within the P&L (overall revenue, logistics earnings/costings, client & team management).
- Act as main point of contact on a national level to develop and exceed customer expectations.
- Ensure adherence to safety, legal, and policy standards through fleet audits, operational safety measures, and meeting health and safety goals and performance benchmarks.
- Provide operational solutions that exceed customer expectations based on set performance goals, including managing fleets and drivers at all locations, handling deliveries, optimizing routes between sites and home drop-offs, while also offering additional services to meet budget goals.
- Assist in developing budget goals and initiatives to seize opportunities through collaborative efforts.
- Effectively communicate and distribute the strategic plan, which is divided into specific, measurable tasks at the site level, to ensure the team understands their roles in achieving the broader strategy and are motivated to perform their tasks with purpose.
- Facilitate the natural expansion of the business by conducting Supply Chain Mapping analyses and developing Joint Account Plans, and by supporting the design and development of solutions for new business ventures aimed at achieving sustainable growth.
- Showcase strong leadership in people by providing coaching, mentoring, and developing team members.
- Customer Service - Responsible for the delivery of a high standard of Customer Service against agreed targets.
Person Specification:
- Previous experience of working within a supply chain logistics environment
- Previous experience of specialist vehicle multi customer operation
- Good analytical and numerical skills
- Good knowledge of Microsoft / Excel applications
Transport Operations Manager - Public Sector / NHS employer: Found Consultancy
Contact Detail:
Found Consultancy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Transport Operations Manager - Public Sector / NHS
✨Tip Number 1
Familiarise yourself with the specific challenges and regulations of the NHS transport sector. Understanding the unique requirements and compliance standards will help you demonstrate your expertise during interviews.
✨Tip Number 2
Network with professionals in the public sector logistics field. Attend industry events or join relevant online forums to connect with others who can provide insights or even refer you to opportunities at StudySmarter.
✨Tip Number 3
Prepare to discuss your leadership style and how you've successfully managed teams in previous roles. Be ready to share specific examples that highlight your ability to motivate and develop team members.
✨Tip Number 4
Research the latest trends in supply chain logistics, especially those related to the NHS. Being knowledgeable about current innovations and challenges will set you apart as a candidate who is proactive and well-informed.
We think you need these skills to ace Transport Operations Manager - Public Sector / NHS
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in supply chain logistics and management. Emphasise any previous roles where you managed teams, oversaw operations, or worked with specialist vehicles.
Craft a Compelling Cover Letter: In your cover letter, address how your skills align with the key responsibilities outlined in the job description. Use specific examples to demonstrate your leadership abilities and customer service focus.
Highlight Relevant Skills: Clearly showcase your analytical and numerical skills, as well as your proficiency in Microsoft Excel. Mention any specific projects or achievements that illustrate these skills in action.
Showcase Your Understanding of the Sector: Demonstrate your knowledge of the NHS and public sector transportation. Discuss any relevant experience you have in this area and how it prepares you for the role of Transport Operations Manager.
How to prepare for a job interview at Found Consultancy
✨Showcase Your Leadership Skills
As a Transport Operations Manager, you'll need to demonstrate strong leadership abilities. Prepare examples of how you've successfully managed teams, resolved conflicts, and motivated staff in previous roles. Highlight your coaching and mentoring experiences to show you can develop your team effectively.
✨Understand the NHS and Public Sector
Familiarise yourself with the specific challenges and regulations within the NHS and public sector transportation. Be ready to discuss how your experience aligns with their needs and how you can contribute to improving service delivery and meeting KPIs.
✨Prepare for Financial Discussions
Since you'll be responsible for P&L management, brush up on your financial acumen. Be prepared to discuss how you've previously managed budgets, achieved financial targets, and optimised costs while maintaining service quality.
✨Demonstrate Problem-Solving Skills
In this role, you'll need to provide operational solutions that exceed customer expectations. Think of specific instances where you've successfully tackled logistical challenges or improved processes. Use these examples to illustrate your analytical and numerical skills during the interview.
