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For Companies At a Glance
- Tasks: Lead transport operations, manage client relationships, and ensure top-notch customer service.
- Company: Join a growing logistics company with a focus on innovation and teamwork.
- Benefits: Competitive salary, company vehicle, and opportunities for professional growth.
- Why this job: Make an impact in the logistics sector while developing your leadership skills.
- Qualifications: Experience in supply chain logistics and strong analytical skills required.
- Other info: Dynamic role with travel opportunities and a chance to excel in a fast-paced environment.
The predicted salary is between 45000 - 50000 £ per year.
You can get further details about the nature of this opening, and what is expected from applicants, by reading the below.
Salary: £45,000 to £50,000 + vehicle
Type: Full time permanent
Location: Middlesbrough, with travel to Manchester & Humberside sites
Sector: Intermodal & UK Road – FMCG
This is an excellent opportunity to join a growing specialist logistics organisation in a Transport Manager appointment. You will have responsibility for several large client contracts ensuring all KPIs are achieved and be the main point of contact for your customers, providing support to UK road, Sea & Rail freight throughout the UK / European region.
Key Areas:
- CPC qualification
- Leadership, People & fleet Management
- Customer Service / Client Management
- Maximising commercial opportunities
The key responsibilities:
- Customer Service – Responsible for the delivery of a high standard of Customer Service against agreed targets.
- Driver Management - effective performance management, coach & support.
- Manage MPG performance and driving efficiency records, implement improvement actions where required.
- Responsibility for your fleet WTD & Tachograph Infringements.
- Manage health & safety investigations.
- Monitor and review fleet ensuring vehicle maintenance is planned effectively.
- Customer – develop and maintain productive relationships with regional customer sites and representatives. Ensure relevant KPIs are prepared and targets for performance reviews are met.
- Act as main point of contact on a national level to develop and exceed customer expectations.
- Sales maximisation – Responsible for continual sales maximisation by means of regular contact with all customers.
- Leadership & Management - Responsible for all aspects of Leadership & Management, performance management, coaching, mentoring, engagement, development & communication.
- Manage internal and external customer service against a standard set of KPIs & budgets.
- Adherence to all maintenance related activity working closely with the operations team to achieve full compliance.
Person Specification:
- Previous experience of working within a supply chain logistics environment.
- Previous experience of FMCG multi customer operation.
- Good analytical and numerical skills.
- Good knowledge of Microsoft / Excel applications.
Transport Manager in Middlesbrough employer: Found Consultancy
Contact Detail:
Found Consultancy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Transport Manager in Middlesbrough
✨Tip Number 1
Network like a pro! Reach out to your connections in the logistics sector, especially those who have experience in transport management. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by researching the company and its clients. Understand their operations and challenges in the FMCG sector. This will help you tailor your answers and show that you're genuinely interested in the role.
✨Tip Number 3
Practice your leadership stories! Be ready to share examples of how you've managed teams, improved performance, or handled customer relationships. These anecdotes will showcase your skills and fit for the Transport Manager role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our platform.
We think you need these skills to ace Transport Manager in Middlesbrough
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Transport Manager role. Highlight your experience in logistics, customer service, and fleet management. We want to see how your skills match what we're looking for!
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use numbers and examples to demonstrate how you’ve met KPIs or improved efficiency in previous roles. This helps us see the impact you've made.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Explain why you're passionate about this role and how your background makes you a perfect fit. Keep it engaging and relevant to the job description.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Found Consultancy
✨Know Your Stuff
Before the interview, make sure you brush up on your knowledge of the logistics sector, especially in relation to intermodal transport and FMCG. Familiarise yourself with key performance indicators (KPIs) relevant to the role, as well as any recent trends or challenges in the industry. This will show that you're not just interested in the job, but that you understand the landscape.
✨Showcase Your Leadership Skills
As a Transport Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully managed teams, improved performance, or resolved conflicts. Use the STAR method (Situation, Task, Action, Result) to structure your responses, making it easy for the interviewer to see your impact.
✨Customer Service is Key
Since you'll be the main point of contact for clients, it's crucial to highlight your customer service skills. Think of specific instances where you've gone above and beyond for a customer or improved client relationships. Be ready to discuss how you would handle difficult situations or complaints, as this will show your commitment to maintaining high standards.
✨Be Ready to Discuss Data
Given the analytical nature of the role, be prepared to talk about how you've used data to drive decisions in previous positions. Whether it's managing MPG performance or analysing fleet efficiency, having concrete examples will demonstrate your ability to leverage data for operational improvements. Brush up on your Excel skills too, as they might come up during the conversation!
