At a Glance
- Tasks: Lead a team to create an amazing store experience and achieve sales goals.
- Company: Join Fossil, a brand that values authenticity and teamwork.
- Benefits: Enjoy competitive pay, health benefits, and employee discounts.
- Other info: Great opportunities for growth and continuous learning.
- Why this job: Make a real impact while working in a fun and dynamic environment.
- Qualifications: 1-2 years of retail experience and a passion for customer service.
The predicted salary is between 12 - 13 £ per hour.
Make An Impact
Our Third Key Holders are enthusiastic product experts who are flexible and adaptable to changes in the business. Their main focus is to observe and listen to their team, recognizing and coaching them to deliver an exceptional store experience. They align their day with business needs and take action to successfully achieve sales goals. They embrace teamwork and focus on creating a positive environment for those around them. After all, we are “Greater Together.”
We are looking for people who embody our core values:
- Authenticity: we are all in with our unique selves. Everyone is different at Fossil and we love it!
- Grit: we push through, we bounce back and we set our sights on the prize & go after it.
- Curiosity: we ask what if? What’s next?
- Sense of Humor: we don’t take ourselves too seriously. Yeah, seriously.
- Making an Impact: we go big. We perform. We make a difference.
Who You Are:
- 1-2 years of retail experience, preferably within the fashion retail industry
- Passion for upholding an exceptional internal and external customer experience
- Brings professionalism and a level of sophistication to the role
- Team-centric leadership approach that motivates and inspires your talent
- Ability to build brand loyalty
- Genuinely cares to help people succeed
- Outstanding written, verbal, and presentation skills
- Collaborative with others, yet able to self-motivate and direct
- Committed to continuous learning with the ability to adapt and flex
- Able to adjust and customize according to the needs of the business
- Bachelor’s degree preferred
What We Offer:
- Comprehensive benefits supporting health, well-being, and future planning
- Paid time off and leave programs for life’s important moments
- Opportunities for growth, learning, and development
- Employee product discounts
Keyholder FTC (24 hours) £12.76/h in Swindon employer: Fossil Group
Fossil Group is an exceptional employer that fosters a vibrant and inclusive work culture, where employees are encouraged to embrace their individuality and collaborate as a team. With comprehensive benefits, opportunities for personal and professional growth, and a commitment to making a positive impact, working at Fossil in Columbus, Ohio, offers a rewarding experience for those passionate about fashion retail and customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Keyholder FTC (24 hours) £12.76/h in Swindon
✨Get Your Foot in the Door Early
In retail, many temporary roles pop up during peak seasons, like Christmas or summer sales. Keep an eye on the calendars for these spikes and start scouting for opportunities a bit in advance. We can even help you stay sharp on your search!
✨Utilise Local Connections
Visit local shops in person and chat with managers about potential temporary openings. Many retail positions are filled by word-of-mouth, so don’t underestimate the power of a good conversation while you grab a coffee or do your weekly shopping!
✨Show Off Your Availability
Retail managers love flexibility! Make sure to highlight your availability in a casual chat or when you apply through our website. The more open you are to work varied shifts, the more likely they are to bring you on board—especially for temporary gigs!
✨Be Ready for On-the-Spot Interviews
When you walk into a shop, be prepared for the possibility of an on-the-spot interview. Dress comfortably but smartly, have a few key points about your experience ready, and be enthusiastic. Remember, it’s all about making that positive first impression!
We think you need these skills to ace Keyholder FTC (24 hours) £12.76/h in Swindon
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any relevant experience you've got, whether it’s casual jobs or volunteer work. Employers want to see that you can interact well with customers, so think about any instances where you've gone the extra mile to help someone out.
Flexibility Is Your Best Friend:Since this is a temporary position, you should emphasise your flexibility in your application. Mention your availability clearly in your cover letter and CV—employers love knowing they can rely on you to work varied hours, especially during busy periods!
Keep It Short and Sweet:For temporary roles, we don’t need an essay! Keep your CV and cover letter concise, focusing on the most relevant experiences and skills. Highlight any specific retail achievements, like sales targets met or product knowledge that demonstrates your eagerness to dive straight in.
Tailor Your Application to Fossil Group:Don’t forget to personalise your application for Fossil Group! Take a look at their values and product range, and if you’ve had previous experience with similar brands, mention that. It shows you’re genuinely interested in the role and have a good understanding of what they do.
How to prepare for a job interview at Fossil Group
✨Show Off Your Customer Service Skills
In retail, it's all about customer interaction, so be ready to share examples of how you've handled tough customer situations. We recommend thinking through a couple of scenarios before the interview where you went above and beyond to help a customer, as these can really make you stand out.
✨Brush Up on Product Knowledge
Temporary roles often have a steep learning curve because you'll need to pick up product knowledge fast. Take some time to familiarise yourself with the main products or services that Fossil Group offers, and if possible, try to understand their current promotions. It’ll give you the edge to engage customers effectively.
✨Flexibility is Key
Being in a temporary retail role means you may need to adapt quickly to different tasks or shifts. Be prepared to highlight your flexibility and willingness to take on varied responsibilities during the interview. Think of examples where you've had to juggle multiple tasks at once – that’ll show you're a great fit for the dynamic retail environment.
✨Demonstrate Team Spirit
Since retail roles often require collaboration, be ready to showcase your teamwork skills. Share experiences where you worked well with colleagues, especially in fast-paced situations. This will underline your ability to slot into the team at Fossil Group and contribute positively during your temporary stint.
