At a Glance
- Tasks: Lead and inspire a team to deliver exceptional customer service in a vibrant retail environment.
- Company: Join Fossil Group, a global brand known for innovative watches and accessories.
- Benefits: Enjoy discounts, 31 days paid holidays, and a free watch after 3 months.
- Why this job: Be part of a diverse team that values authenticity, grit, and making an impact.
- Qualifications: A positive attitude and passion for coaching and motivating others.
- Other info: Embrace inclusivity and collaboration in a dynamic workplace.
The predicted salary is between 11 - 14 £ per hour.
Cheshire Oaks - Fossil Outlet, Kinsey Road, South Wirral, Cheshire West and Chester, United Kingdom
Who We Are
At Fossil Group, we are part of an international team that dares to dream, disrupt, and deliver innovative watches, jewelry, and leather goods to the world. We are committed to long-term value creation, driven by technology and our core values: Authenticity, Grit, Curiosity, Humor, and Impact. If you are a forward-thinker who thrives in a diverse, global setting, we want to hear from you.
Our supervisors will make an impact by focusing on giving coaching and feedback in the moment to motivate and encourage our Sales Associates to provide a high level of customer service in store. You will help to ensure that the day-to-day business is carried out in a pleasant working atmosphere and the sales goals are achieved.
We are looking for people who embody our core values:
- Authenticity: we are all in with our unique selves. Everyone is different at Fossil and we love it!
- Grit: we push through, we bounce back and we set our sights on the prize & go after it.
- Curiosity: we ask what if? What’s next?
- Sense of Humor: we don’t take ourselves too seriously. Yeah, seriously.
- Making an Impact: we go big. We perform. We make a difference.
Who you are
- A can-do attitude, ready to coach, motivate and inspire team members
- Passion for upholding an exceptional internal and external guest experience
- Collaborative with others, yet able to self-motivate and direct
- Committed to continuous learning with the ability to adapt and flex
What we offer
We provide in-depth product knowledge training, making you a connoisseur of all things Fossil, and we also have some other great benefits:
- Discount on licensed and Fossil brands
- 31 days paid holidays and volunteer days
- Free watch after 3 months, and on your Fossil Birthday
- Pension
At Fossil Group, we embrace purpose and take every opportunity to work together to make the world a little better. We’re committed to fostering a culture of inclusivity and collaboration, where all employees are encouraged to contribute their unique selves and perspectives as valued members of our team. We are an Equal Employment Opportunity Employer dedicated to a policy of non-discrimination in all employment practices without regard to age, disability, gender identity or expression, marital status, pregnancy, race, religion, sexual orientation, or any other protected characteristic. If you need any accommodations during the interview process, just let us know at careers@fossil.com.
Retail Supervisor (40 hours) £12.31/h employer: Fossil Group
Contact Detail:
Fossil Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Supervisor (40 hours) £12.31/h
✨Tip Number 1
Get to know the company culture before your interview. Check out Fossil's social media and website to see what they're all about. This will help you connect with their core values during your chat!
✨Tip Number 2
Practice your responses to common interview questions, but keep it natural. We want you to show off your personality and how you embody that can-do attitude they’re looking for!
✨Tip Number 3
Prepare some questions to ask at the end of your interview. This shows you're curious and genuinely interested in the role and the team. Plus, it’s a great way to demonstrate your enthusiasm!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your appreciation and keeping you top of mind for the hiring team.
We think you need these skills to ace Retail Supervisor (40 hours) £12.31/h
Some tips for your application 🫡
Be Authentic: Show us your true self! We love individuality at Fossil, so don’t be afraid to let your personality shine through in your application. Authenticity is one of our core values, and we want to see how you embody it.
Highlight Your Grit: We’re looking for candidates who push through challenges and bounce back from setbacks. Share examples in your application that demonstrate your resilience and determination. It’s all about showing us you’ve got what it takes!
Show Your Curiosity: We value forward-thinkers who ask 'what if?' and are eager to learn. In your written application, mention any experiences where you’ve sought out new knowledge or taken initiative to improve. We want to see that spark!
Keep It Professional Yet Fun: While we take our work seriously, we also believe in having a sense of humour. Make sure your application reflects this balance. A light-hearted tone can make your application stand out, so don’t hesitate to inject a bit of fun into your writing!
How to prepare for a job interview at Fossil Group
✨Know Your Values
Fossil Group places a strong emphasis on their core values: Authenticity, Grit, Curiosity, Humor, and Impact. Make sure you understand these values and think of examples from your past experiences that demonstrate how you embody them. This will show that you're not just a good fit for the role, but also for the company culture.
✨Showcase Your Coaching Skills
As a Retail Supervisor, you'll be expected to motivate and inspire your team. Prepare to discuss your coaching style and provide specific examples of how you've successfully guided team members in the past. Highlight any strategies you've used to improve customer service or sales performance.
✨Emphasise Team Collaboration
Fossil values collaboration, so be ready to talk about how you work with others. Share stories that illustrate your ability to collaborate effectively, whether it's with colleagues or customers. This will demonstrate that you can thrive in a diverse, global setting.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, and company culture. This shows your genuine interest in the position and helps you assess if Fossil is the right fit for you. Plus, it gives you a chance to engage in a meaningful conversation during the interview.