At a Glance
- Tasks: Lead a dynamic team to drive sales and deliver exceptional customer service.
- Company: Join Fossil, a brand that values teamwork and innovation.
- Benefits: Enjoy competitive salary, employee discounts, health plan, and career development.
- Other info: Inclusive workplace with great opportunities for personal and professional growth.
- Why this job: Be a part of a vibrant culture and make a real impact in retail.
- Qualifications: Proven leadership experience in retail with a passion for customer service.
The predicted salary is between 32000 - 35000 £ per year.
As a Store Manager, you lead with energy, vision, and passion. You inspire your team to deliver a superior service and strong sales results whilst embodying the Company’s core values. Through strategic recruiting, continuous coaching, and focused development of your employees, you create a positive, high-performing team culture. You analyse business figures, identify optimisation opportunities, and implement the right actions together with your team. You take responsibility for store performance, lead by example, and live our values – because at Fossil, it’s Greater Together.
Your responsibilities
- Within your capacity as Store Manager, operate with an ‘owner’ mentality
- Lead, motivate and inspire the team to achieve store success
- Drive sales through individual targets and KPIs
- Recruit, onboard, and develop top talent
- Coach lifestyle selling techniques to connect with guests and drive multiple-category sales and consumer loyalty
- Embody and promote the brand aesthetic and culture, ensuring a superior guest experience.
- Analyse KPIs and business drivers to derive strategic plans
- Ensure store standards and Company policy and procedures are upheld
- Provide training on product, promotions, initiatives and selling skills
- Act in the capacity of chair for employee meetings i.e touchbases, welfare, misconduct
- Liaise with centre management as required, ie job boards, private sale, promotions
- Build a positive, inclusive, and service-oriented work environment
- Collaborate closely with Area Management and internal stakeholders
- Be the point of contact for external stakeholders/contractors
Who you are
- Several years of leadership experience in retail, ideally in fashion/lifestyle
- Entrepreneurial mindset and results orientation
- Passion for team leadership, development, and customer service
- Inclusive, communicative, and solution-oriented leadership style
- Independent, committed, and adaptable
- Strong organisational skills and ability to set priorities
- Confident in all aspects of store management/leadership
What we offer
- The opportunity to continuously develop yourself
- Employee discounts on our products
- Health Cash Plan
- An inclusive, collaborative, and values-driven workplace
- Holiday and time-off benefits
- Pension Scheme
- Commission Scheme
- Employee Assistance Programme
- Life Assurance
Store Manager (c. £40,000 pa) in London employer: Fossil Group
Fossil Group is an exceptional employer that fosters a vibrant and inclusive work culture, where employees are encouraged to embrace their individuality and collaborate as a team. With comprehensive benefits, opportunities for personal and professional growth, and a commitment to making a positive impact, working at Fossil in Columbus, Ohio, offers a rewarding experience for those passionate about fashion retail and customer service.
