At a Glance
- Tasks: Engage with guests, drive sales, and create a positive shopping experience.
- Company: Fossil, a fashion-forward brand with a focus on teamwork and values.
- Benefits: Competitive pay, employee discounts, holiday benefits, and a pension scheme.
- Other info: Great opportunities for personal development and a supportive workplace culture.
- Why this job: Be the face of Fossil and make a real impact in a vibrant retail environment.
- Qualifications: Passion for fashion, strong communication skills, and a team player mentality.
The predicted salary is between 26500 - 26500 € per year.
As a Keyholder, you are the face of Fossil – focused, committed and passionate about creating a superior shopping experience whilst embodying the Company’s core values. You welcome our guests confidently and have the skill to build trusting relationships by sharing your product knowledge, actively listening and asking lifestyle questions to understand our guests’ needs. You take ownership of your daily tasks and are self-driven to meet your individual sales and KPI targets. Additionally, there is the responsibility to open and close the store as and when there is no management on shift. Together with the team, you help create a positive store atmosphere and contribute to achieving our goals – because at Fossil, it’s Greater Together.
Your responsibilities:
- Approach and engage our guests in a friendly and proactive manner
- Promote guest loyalty by providing a superior selling experience
- Provide recommendations by utilising product knowledge and storytelling
- Take ownership of individual targets and KPIs
- Adaptable and effective one-on-one selling skills
- Support product presentation and visual merchandising
- Contribute to the store’s success and a positive team spirit
Additional Keyholder Responsibilities:
- Safely retain a set of store keys so that the store can be opened or closed in the absence of any management on shift
- During times where no management is present on shift, the Keyholder will be responsible for: completing opening and/or closing store routines, filling out daily planners, analysing reports, giving direction and support to the team and ensuring health and safety standards are adhered to at all times
This is a position of responsibility and therefore the Keyholder should support management and lead by example in all aspects of their role, demonstrating the Fossil core values and retail behaviours.
Who you are:
- A true team player with a hands-on mentality
- Passionate about fashion, lifestyle, and people
- Friendly and service-oriented attitude
- Effective communication skills
- Driven by sales targets and KPIs
- Flexible availability
- Open-minded, eager to learn, and committed
What we offer:
- The opportunity to continuously develop yourself
- Employee discounts on our products
- An inclusive, collaborative, and values-driven workplace
- Holiday and time-off benefits
- Pension Scheme
- Commission Scheme
- Employee Assistance Programme
- Life Assurance
Keyholder (32 hours) £12.76/h in Livingston employer: Fossil Group
Fossil is an exceptional employer that prioritises employee growth and development, offering a collaborative and inclusive work environment where team members are encouraged to thrive. As a Keyholder, you will enjoy competitive pay, generous employee discounts, and a range of benefits including a pension scheme and life assurance, all while being part of a passionate team dedicated to creating memorable shopping experiences. Located in a vibrant retail setting, Fossil fosters a positive atmosphere that values individual contributions and teamwork, making it a rewarding place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land Keyholder (32 hours) £12.76/h in Livingston
✨Tip Number 1
Get to know the company culture! Before your interview, check out Fossil's social media and website. This will help you understand their values and how you can fit in, making it easier to connect with the team during your chat.
✨Tip Number 2
Practice your storytelling skills! As a Keyholder, you'll need to share product knowledge in an engaging way. Think of a few personal stories or experiences that relate to the products, so you can showcase your passion and connect with guests.
✨Tip Number 3
Show off your sales skills! Be ready to discuss how you've met targets in the past. Bring examples of how you’ve adapted your approach to different customers, as this will demonstrate your ability to drive sales and meet KPIs.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows you're genuinely interested and keeps you on their radar as they make their decision.
We think you need these skills to ace Keyholder (32 hours) £12.76/h in Livingston
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for fashion and lifestyle shine through. We want to see how excited you are about creating a superior shopping experience for our guests!
Be Personable:Remember, you're applying for a role where building relationships is key. Use a friendly tone in your application and share examples of how you've engaged with customers in the past.
Highlight Your Skills:Make sure to showcase your effective communication skills and your ability to meet sales targets. We love seeing candidates who take ownership of their responsibilities and can adapt to different situations.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Fossil Group
✨Know Your Stuff
Familiarise yourself with Fossil's products and values. Be ready to share your knowledge during the interview, as this shows your passion for the brand and helps you connect with the interviewers.
✨Showcase Your People Skills
Since the role is all about creating a superior shopping experience, practice how you would engage with guests. Think of examples where you've built relationships or provided excellent service in the past.
✨Demonstrate Ownership
Be prepared to discuss how you take ownership of your tasks and meet sales targets. Share specific instances where you've gone above and beyond to achieve your goals or support your team.
✨Emphasise Team Spirit
Fossil values collaboration, so highlight your experiences working in a team. Talk about how you contribute to a positive atmosphere and support your colleagues, especially in challenging situations.
