At a Glance
- Tasks: Engage customers, promote products, and manage store operations as a Keyholder.
- Company: Join Fossil Group, a global leader in innovative fashion accessories.
- Benefits: Enjoy employee discounts, holiday benefits, and a supportive work environment.
- Other info: Inclusive culture that values your unique perspective and growth.
- Why this job: Be the face of Fossil, creating memorable shopping experiences while driving sales.
- Qualifications: Passionate about fashion, with strong teamwork and sales skills.
The predicted salary is between 26500 - 26500 € per year.
Who We Are
At Fossil Group, we are part of an international team that dares to dream, disrupt, and deliver innovative watches, jewelry, and leather goods to the world. We're committed to long-term value creation, driven by technology and our core values: Authenticity, Grit, Curiosity, Humor, and Impact. If you are a forward-thinker who thrives in a diverse, global setting, we want to hear from you.
As a Keyholder, you are the face of Fossil – focused, committed and passionate about creating a superior shopping experience whilst embodying the Company’s core values. You welcome our guests confidently and have the skill to build trusting relationships by sharing your product knowledge, actively listening and asking lifestyle questions to understand our guests’ needs. You take ownership of your daily tasks and are self-driven to meet your individual sales and KPI targets. Additionally, there is the responsibility to open and close the store as and when there is no management on shift. Together with the team, you help create a positive store atmosphere and contribute to achieving our goals – because at Fossil, it’s Greater Together.
Your responsibilities:
- Approach and engage our guests in a friendly and proactive manner
- Promote guest loyalty by providing a superior selling experience
- Provide recommendations by utilising product knowledge and storytelling
- Take ownership of individual targets and KPIs
- Adaptable and effective one on one selling skills
- Support product presentation and visual merchandising
- Contribute to the store’s success and a positive team spirit
Additional Keyholder Responsibilities:
- Safely retain a set of store keys so that the store can be opened or closed in the absence of any management on shift
- During times where no management is present on shift, the Keyholder will be responsible for completing opening and/or closing store routines, filling out daily planners, analysing reports, giving direction and support to the team and ensuring health and safety standards are adhered to at all times.
- This is a position of responsibility and therefore the Keyholder should support management and lead by example in all aspects of their role, demonstrating the Fossil core values and retail behaviours.
Who you are:
- A true team player with a hands-on mentality
- Passionate about fashion, lifestyle, and people
- Friendly and service-oriented attitude
- Driven by sales targets and KPIs
- Open-minded, eager to learn, and committed
What we offer:
- The opportunity to continuously develop yourself
- Employee discounts on our products
- An inclusive, collaborative, and values-driven workplace
- Holiday and time-off benefits
- Pension Scheme
- Commission Scheme
- Employee Assistance Programme
- Life Assurance
At Fossil Group, we embrace purpose and take every opportunity to work together to make the world a little better. We’re committed to fostering a culture of inclusivity and collaboration, where all employees are encouraged to contribute their unique selves and perspectives as valued members of our team. We are an Equal Employment Opportunity Employer dedicated to a policy of non-discrimination in all employment practices without regard to age, disability, gender identity or expression, marital status, pregnancy, race, religion, sexual orientation, or any other protected characteristic. If you need any accommodations during the interview process, just let us know at careers@fossil.com.
Keyholder (32 hours) £12.76/h employer: Fossil Group
At Fossil Group, we pride ourselves on being an exceptional employer that values authenticity, curiosity, and teamwork. Located in the vibrant Livingston area, our inclusive and collaborative work culture fosters personal and professional growth, offering employees opportunities for development alongside attractive benefits such as employee discounts, a pension scheme, and a supportive environment. Join us to be part of a dynamic team that is committed to making a positive impact while delivering innovative products to our guests.
StudySmarter Expert Advice🤫
We think this is how you could land Keyholder (32 hours) £12.76/h
✨Tip Number 1
Get to know the company! Before your interview, dive into Fossil's values and products. Show us that you’re not just another candidate but someone who genuinely connects with our mission and can embody our core values.
✨Tip Number 2
Practice your storytelling skills! When discussing your experiences, weave in stories that highlight your sales achievements and how you’ve created memorable customer experiences. We love hearing about how you’ve made an impact!
✨Tip Number 3
Be ready to demonstrate your teamwork spirit! Share examples of how you’ve collaborated with others to achieve goals. At Fossil, we believe in being Greater Together, so show us how you contribute to a positive team atmosphere.
✨Tip Number 4
Don’t forget to ask questions! Prepare thoughtful questions about the role and the team dynamics. This shows us that you’re engaged and eager to learn more about how you can fit into our vibrant culture.
We think you need these skills to ace Keyholder (32 hours) £12.76/h
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for fashion and lifestyle shine through. We want to see that you’re not just looking for a job, but that you genuinely care about creating a great shopping experience for our guests.
Be Authentic:Embrace our core values in your application. Share personal stories or experiences that reflect authenticity, grit, curiosity, humour, and impact. This will help us see how you align with our team culture at Fossil.
Tailor Your Application:Make sure to customise your application to highlight your relevant skills and experiences. Focus on your sales achievements and any previous retail experience that showcases your ability to meet targets and KPIs.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the Keyholder position. Plus, it’s super easy!
How to prepare for a job interview at Fossil Group
✨Know Your Stuff
Make sure you brush up on Fossil's products and core values. Being able to talk confidently about their watches, jewellery, and leather goods will show that you're genuinely interested and prepared.
✨Showcase Your People Skills
As a Keyholder, you'll be engaging with guests regularly. Practice your friendly and proactive approach by role-playing with a friend or family member. This will help you feel more comfortable when it comes to building those trusting relationships.
✨Demonstrate Your Sales Savvy
Fossil is all about meeting sales targets and KPIs. Think of examples from your past experiences where you've successfully driven sales or improved customer satisfaction. Be ready to share these stories during the interview!
✨Emphasise Team Spirit
Fossil values collaboration, so be sure to highlight your experience as a team player. Share instances where you've contributed to a positive atmosphere or supported your colleagues in achieving goals together.
