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- Tasks: Engage customers, promote products, and manage store operations as a Keyholder.
- Company: Join Fossil Group, a global leader in innovative fashion accessories.
- Benefits: Enjoy employee discounts, holiday benefits, and a supportive work environment.
- Why this job: Be the face of Fossil and create memorable shopping experiences.
- Qualifications: Passion for fashion, strong communication skills, and a team player attitude.
- Other info: Opportunity for personal growth in an inclusive and collaborative culture.
The predicted salary is between 12 - 16 £ per hour.
At Fossil Group, we are part of an international team that dares to dream, disrupt, and deliver innovative watches, jewelry, and leather goods to the world. We are committed to long-term value creation, driven by technology and our core values: Authenticity, Grit, Curiosity, Humor, and Impact. If you are a forward-thinker who thrives in a diverse, global setting, we want to hear from you.
As a Keyholder, you are the face of Fossil – focused, committed and passionate about creating a superior shopping experience whilst embodying the Company’s core values. You welcome our guests confidently and have the skill to build trusting relationships by sharing your product knowledge, actively listening and asking lifestyle questions to understand our guests’ needs. You take ownership of your daily tasks and are self-driven to meet your individual sales and KPI targets. Additionally, there is the responsibility to open and close the store as and when there is no management on shift. Together with the team, you help create a positive store atmosphere and contribute to achieving our goals.
Responsibilities- Approach and engage our guests in a friendly and proactive manner
- Promote guest loyalty by providing a superior selling experience
- Provide recommendations by utilising product knowledge and storytelling
- Take ownership of individual targets and KPIs
- Adaptable and effective one on one selling skills
- Support product presentation and visual merchandising
- Contribute to the store’s success and a positive team spirit
- Safely retain a set of store keys so that the store can be opened or closed in the absence of any management on shift
- During times where no management is present on shift, the Keyholder will be responsible for: completing opening and/or closing store routines, filling out daily planners, analysing reports, giving direction and support to the team and ensuring health and safety standards are adhered to at all times
- This is a position of responsibility and therefore the Keyholder should support management and lead by example in all aspects of their role, demonstrating the Fossil core values and retail behaviours
- A true team player with a hands-on mentality
- Passionate about fashion, lifestyle, and people
- Friendly and service-oriented attitude
- Driven by sales targets and KPIs
- Open-minded, eager to learn, and committed
- The opportunity to continuously develop yourself
- Employee discounts on our products
- An inclusive, collaborative, and values-driven workplace
- Holiday and time-off benefits
- Pension Scheme
- Commission Scheme
- Employee Assistance Programme
- Life Assurance
At Fossil Group, we embrace purpose and take every opportunity to work together to make the world a little better. We’re committed to fostering a culture of inclusivity and collaboration, where all employees are encouraged to contribute their unique selves and perspectives as valued members of our team.
We are an Equal Employment Opportunity Employer dedicated to a policy of non-discrimination in all employment practices without regard to age, disability, gender identity or expression, marital status, pregnancy, race, religion, sexual orientation, or any other protected characteristic.
If you need any accommodations during the interview process, just let us know at careers@fossil.com.
Keyholder (24 hours) £12.26/h employer: Fossil Group
Contact Detail:
Fossil Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Keyholder (24 hours) £12.26/h
✨Tip Number 1
Get to know the company culture before your interview. Check out Fossil's social media and website to see how they embody their core values. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your storytelling skills! When discussing your experiences, weave in how you've demonstrated qualities like authenticity and grit. This will resonate with the hiring team and show them you align with Fossil's values.
✨Tip Number 3
Be ready to showcase your product knowledge during the interview. Think about how you can engage guests and create a superior shopping experience. Share examples of how you've done this in the past to highlight your fit for the Keyholder role.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about joining the Fossil team.
We think you need these skills to ace Keyholder (24 hours) £12.26/h
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for fashion and lifestyle shine through. We want to see that you’re not just looking for a job, but that you genuinely care about creating a fantastic shopping experience for our guests.
Be Authentic: Embrace our core values in your application. Share personal stories or experiences that reflect authenticity, grit, and curiosity. This will help us see how you align with our culture at Fossil.
Highlight Your Skills: Make sure to showcase your sales skills and any relevant experience. Talk about how you've met targets in the past and how you can contribute to our team’s success. We love seeing numbers and achievements!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the Keyholder position. We can’t wait to hear from you!
How to prepare for a job interview at Fossil Group
✨Know the Brand Inside Out
Before your interview, dive deep into Fossil's history, values, and product range. Understanding their commitment to authenticity and innovation will help you connect with the company's ethos and show that you're genuinely interested in being part of their team.
✨Showcase Your People Skills
As a Keyholder, you'll be engaging with guests regularly. Prepare examples of how you've built relationships in previous roles. Think about times when you went above and beyond for a customer or worked effectively within a team to create a positive atmosphere.
✨Demonstrate Your Sales Savvy
Fossil is driven by sales targets, so come ready to discuss your experience with meeting KPIs. Share specific instances where you exceeded sales goals or contributed to a successful campaign, highlighting your proactive approach to selling.
✨Be Ready for Situational Questions
Expect questions about how you'd handle various scenarios, especially those involving opening and closing the store or leading a team. Think through your responses in advance, focusing on how you would embody Fossil's core values while ensuring a smooth operation.
