At a Glance
- Tasks: Engage with guests, drive sales, and create a positive shopping experience.
- Company: Fossil, a fashion-forward brand with a focus on teamwork and values.
- Benefits: Competitive pay, employee discounts, holiday benefits, and a supportive workplace.
- Other info: Great opportunities for personal development and career growth.
- Why this job: Be the face of Fossil and make a real impact in a vibrant retail environment.
- Qualifications: Passion for fashion, strong communication skills, and a team player mentality.
The predicted salary is between 26500 - 26500 € per year.
As a Keyholder, you are the face of Fossil – focused, committed and passionate about creating a superior shopping experience whilst embodying the Company’s core values. You welcome our guests confidently and have the skill to build trusting relationships by sharing your product knowledge, actively listening and asking lifestyle questions to understand our guests’ needs. You take ownership of your daily tasks and are self-driven to meet your individual sales and KPI targets. Additionally, there is the responsibility to open and close the store as and when there is no management on shift. Together with the team, you help create a positive store atmosphere and contribute to achieving our goals – because at Fossil, it’s Greater Together.
Your responsibilities:
- Approach and engage our guests in a friendly and proactive manner
- Promote guest loyalty by providing a superior selling experience
- Provide recommendations by utilising product knowledge and storytelling
- Take ownership of individual targets and KPIs
- Adaptable and effective one-on-one selling skills
- Support product presentation and visual merchandising
- Contribute to the store’s success and a positive team spirit
Additional Keyholder Responsibilities:
- Safely retain a set of store keys so that the store can be opened or closed in the absence of any management on shift
- During times where no management is present on shift, the Keyholder will be responsible for: completing opening and/or closing store routines, filling out daily planners, analysing reports, giving direction and support to the team and ensuring health and safety standards are adhered to at all times
This is a position of responsibility and therefore the Keyholder should support management and lead by example in all aspects of their role, demonstrating the Fossil core values and retail behaviours.
Who you are:
- A true team player with a hands-on mentality
- Passionate about fashion, lifestyle, and people
- Friendly and service-oriented attitude
- Effective communication skills
- Driven by sales targets and KPIs
- Flexible availability
- Open-minded, eager to learn, and committed
What we offer:
- The opportunity to continuously develop yourself
- Employee discounts on our products
- An inclusive, collaborative, and values-driven workplace
- Holiday and time-off benefits
- Pension Scheme
- Commission Scheme
- Employee Assistance Programme
- Life Assurance
Keyholder (32 hours) £12.76/h in Ashford employer: Fossil Group
Fossil is an exceptional employer that prioritises employee development and fosters a collaborative work culture, making it an ideal place for those passionate about fashion and customer service. As a Keyholder, you will enjoy competitive pay, generous employee discounts, and a range of benefits including a pension scheme and life assurance, all while contributing to a positive store atmosphere and achieving personal and team goals. With a commitment to inclusivity and continuous growth, Fossil offers a rewarding environment where your contributions are valued and recognised.
StudySmarter Expert Advice🤫
We think this is how you could land Keyholder (32 hours) £12.76/h in Ashford
✨Tip Number 1
Get to know the company culture! Before your interview, dive into Fossil's values and mission. This way, you can show how your passion for fashion and lifestyle aligns with their goals. Plus, it’ll help you stand out as someone who truly gets what they’re about.
✨Tip Number 2
Practice your storytelling skills! As a Keyholder, you'll need to engage guests and share product knowledge. Think of a few personal stories or experiences that highlight your sales skills and how you’ve created great customer experiences in the past.
✨Tip Number 3
Show off your teamwork spirit! During interviews, share examples of how you've contributed to a positive team atmosphere. Highlight times when you’ve supported colleagues or taken the lead on tasks, especially in high-pressure situations.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note to express your appreciation for the opportunity. It’s a simple way to reinforce your enthusiasm for the role and keep you top of mind for the hiring team.
We think you need these skills to ace Keyholder (32 hours) £12.76/h in Ashford
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for fashion and lifestyle shine through. We want to see how passionate you are about creating a superior shopping experience for our guests!
Highlight Your Skills:Make sure to showcase your effective communication skills and your ability to build trusting relationships. We love seeing examples of how you've engaged with customers in the past!
Be Specific About Your Experience:Don’t just list your previous jobs; tell us how your experiences relate to the Keyholder role. Mention any responsibilities that align with opening and closing stores or meeting sales targets.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and get to know you better. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Fossil Group
✨Know Your Stuff
Familiarise yourself with Fossil's products and values. Be ready to share your knowledge during the interview, as this shows your passion for the brand and helps you connect with the interviewers.
✨Showcase Your People Skills
Since the role is all about creating a superior shopping experience, practice how you'll engage with guests. Think of examples where you've built relationships or provided excellent service in the past.
✨Demonstrate Ownership
Be prepared to discuss how you take ownership of your tasks and meet sales targets. Share specific instances where you've gone above and beyond to achieve your goals, as this aligns with the Keyholder responsibilities.
✨Team Spirit Matters
Highlight your ability to work well in a team and contribute to a positive atmosphere. Think of examples where you've supported your colleagues or helped create a collaborative environment, as this is key to success at Fossil.
