At a Glance
- Tasks: Engage customers, drive sales, and create a vibrant shopping experience.
- Company: Join Fossil, a global brand known for innovation and style.
- Benefits: Enjoy employee discounts, holiday benefits, and a supportive workplace.
- Other info: Opportunities for personal growth in an inclusive environment.
- Why this job: Be a key player in a dynamic team and make an impact.
- Qualifications: Passion for fashion, strong communication skills, and a team spirit.
The predicted salary is between 20610 - 25190 £ per year.
At Fossil Group, we are part of an international team that dares to dream, disrupt, and deliver innovative watches, jewelry, and leather goods to the world. We're committed to long-term value creation, driven by technology and our core values: Authenticity, Grit, Curiosity, Humor, and Impact. If you are a forward-thinker who thrives in a diverse, global setting, we want to hear from you.
As a Keyholder, you are the face of Fossil – focused, committed and passionate about creating a superior shopping experience whilst embodying the Company’s core values. You welcome our guests confidently and have the skill to build trusting relationships by sharing your product knowledge, actively listening and asking lifestyle questions to understand our guests’ needs. You take ownership of your daily tasks and are self-driven to meet your individual sales and KPI targets. Additionally, there is the responsibility to open and close the store as and when there is no management on shift. Together with the team, you help create a positive store atmosphere and contribute to achieving our goals – because at Fossil, it’s Greater Together.
Your responsibilities:
- Approach and engage our guests in a friendly and proactive manner
- Promote guest loyalty by providing a superior selling experience
- Provide recommendations by utilising product knowledge and storytelling
- Take ownership of individual targets and KPIs
- Adaptable and effective one on one selling skills
- Support product presentation and visual merchandising
- Contribute to the store’s success and a positive team spirit
Additional Keyholder Responsibilities:
- Safely retain a set of store keys so that the store can be opened or closed in the absence of any management on shift
- During times where no management is present on shift, the Keyholder will be responsible for: completing opening and/or closing store routines, filling out daily planners, analysing reports, giving direction and support to the team and ensuring health and safety standards are adhered to at all times
- This is a position of responsibility and therefore the Keyholder should support management and lead by example in all aspects of their role, demonstrating the Fossil core values and retail behaviours.
Who you are:
- A true team player with a hands-on mentality
- Passionate about fashion, lifestyle, and people
- Friendly and service-oriented attitude
- Driven by sales targets and KPIs
- Open-minded, eager to learn, and committed
What we offer:
- The opportunity to continuously develop yourself
- Employee discounts on our products
- An inclusive, collaborative, and values-driven workplace
- Holiday and time-off benefits
- Pension Scheme
- Commission Scheme
- Employee Assistance Programme
- Life Assurance
At Fossil Group, we embrace purpose and take every opportunity to work together to make the world a little better. We’re committed to fostering a culture of inclusivity and collaboration, where all employees are encouraged to contribute their unique selves and perspectives as valued members of our team.
We are an Equal Employment Opportunity Employer dedicated to a policy of non-discrimination in all employment practices without regard to age, disability, gender identity or expression, marital status, pregnancy, race, religion, sexual orientation, or any other protected characteristic.
If you need any accommodations during the interview process, just let us know at careers@fossil.com.
Keyholder FTC (24 hours) £12.76/h in Swindon employer: Fossil Group, Inc.
At Fossil Group, we pride ourselves on being an exceptional employer that values authenticity, curiosity, and teamwork. Our inclusive and collaborative work culture fosters personal and professional growth, offering employees opportunities for development alongside competitive benefits such as employee discounts, a pension scheme, and a supportive environment. Join us in creating a positive shopping experience while being part of a diverse international team that is committed to making a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Keyholder FTC (24 hours) £12.76/h in Swindon
✨Get Your Foot in the Door Early
In retail, many temporary roles pop up during peak seasons, like Christmas or summer sales. Keep an eye on the calendars for these spikes and start scouting for opportunities a bit in advance. We can even help you stay sharp on your search!
✨Utilise Local Connections
Visit local shops in person and chat with managers about potential temporary openings. Many retail positions are filled by word-of-mouth, so don’t underestimate the power of a good conversation while you grab a coffee or do your weekly shopping!
✨Show Off Your Availability
Retail managers love flexibility! Make sure to highlight your availability in a casual chat or when you apply through our website. The more open you are to work varied shifts, the more likely they are to bring you on board—especially for temporary gigs!
✨Be Ready for On-the-Spot Interviews
When you walk into a shop, be prepared for the possibility of an on-the-spot interview. Dress comfortably but smartly, have a few key points about your experience ready, and be enthusiastic. Remember, it’s all about making that positive first impression!
We think you need these skills to ace Keyholder FTC (24 hours) £12.76/h in Swindon
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any relevant experience you've got, whether it’s casual jobs or volunteer work. Employers want to see that you can interact well with customers, so think about any instances where you've gone the extra mile to help someone out.
Flexibility Is Your Best Friend:Since this is a temporary position, you should emphasise your flexibility in your application. Mention your availability clearly in your cover letter and CV—employers love knowing they can rely on you to work varied hours, especially during busy periods!
Keep It Short and Sweet:For temporary roles, we don’t need an essay! Keep your CV and cover letter concise, focusing on the most relevant experiences and skills. Highlight any specific retail achievements, like sales targets met or product knowledge that demonstrates your eagerness to dive straight in.
Tailor Your Application to Fossil Group, Inc.:Don’t forget to personalise your application for Fossil Group, Inc.! Take a look at their values and product range, and if you’ve had previous experience with similar brands, mention that. It shows you’re genuinely interested in the role and have a good understanding of what they do.
How to prepare for a job interview at Fossil Group, Inc.
✨Show Off Your Customer Service Skills
In retail, it's all about customer interaction, so be ready to share examples of how you've handled tough customer situations. We recommend thinking through a couple of scenarios before the interview where you went above and beyond to help a customer, as these can really make you stand out.
✨Brush Up on Product Knowledge
Temporary roles often have a steep learning curve because you'll need to pick up product knowledge fast. Take some time to familiarise yourself with the main products or services that Fossil Group, Inc. offers, and if possible, try to understand their current promotions. It’ll give you the edge to engage customers effectively.
✨Flexibility is Key
Being in a temporary retail role means you may need to adapt quickly to different tasks or shifts. Be prepared to highlight your flexibility and willingness to take on varied responsibilities during the interview. Think of examples where you've had to juggle multiple tasks at once – that’ll show you're a great fit for the dynamic retail environment.
✨Demonstrate Team Spirit
Since retail roles often require collaboration, be ready to showcase your teamwork skills. Share experiences where you worked well with colleagues, especially in fast-paced situations. This will underline your ability to slot into the team at Fossil Group, Inc. and contribute positively during your temporary stint.
