At a Glance
- Tasks: Supervise and inspire a team to deliver exceptional customer service.
- Company: Join Fossil, a global leader in innovative watches and accessories.
- Benefits: Enjoy discounts, 31 days paid holiday, and a free watch after 3 months.
- Other info: Great opportunity for personal growth in a fun, dynamic environment.
- Why this job: Be part of a diverse team that values authenticity and creativity.
- Qualifications: A positive attitude and passion for coaching and teamwork.
The predicted salary is between 30000 - 30000 £ per year.
Fossil Store London Stratford City ACC, 110 The Gallery Montifichet Rd, London, City of, United Kingdom
Who We Are
At Fossil Group, we are part of an international team that dares to dream, disrupt, and deliver innovative watches, jewelry, and leather goods to the world. We're committed to long‑term value creation, driven by technology and our core values: Authenticity, Grit, Curiosity, Humor, and Impact. If you are a forward‑thinker who thrives in a diverse, global setting, we want to hear from you.
Responsibilities
- Supervise and coach Sales Associates, providing coaching and feedback in the moment to motivate and encourage high‑level customer service in store.
- Ensure day‑to‑day business is carried out in a pleasant working atmosphere and that sales goals are achieved.
- Collaborate with team members while maintaining the ability to self‑motivate and direct.
Qualifications
- A can‑do attitude, ready to coach, motivate and inspire team members.
- Passion for upholding an exceptional internal and external guest experience.
- Collaborative with others, yet able to self‑motivate and direct.
- Committed to continuous learning with the ability to adapt and flex.
What We Offer
- Discount on licensed and Fossil brands.
- 31 days paid holidays and volunteer days.
- Free watch after 3 months, and on your Fossil Birthday.
Equal Employment Opportunity Statement
We are an Equal Employment Opportunity Employer dedicated to a policy of non‑discrimination in all employment practices without regard to age, disability, gender identity or expression, marital status, pregnancy, race, religion, sexual orientation, or any other protected characteristic. If you need any accommodations during the interview process, just let us know at careers@fossil.com.
Supervisor (24 hours) £13.63/h employer: Fossil Group, Inc.
Fossil Group is an exceptional employer that fosters a vibrant and inclusive work culture in the heart of London Stratford City. With a commitment to employee growth, we offer extensive benefits including generous holiday allowances, discounts on our products, and unique perks like a free watch after three months. Join us to be part of a dynamic team that values authenticity, curiosity, and impact, while providing opportunities for personal and professional development.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor (24 hours) £13.63/h
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Fossil Group, Inc., may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Supervisor (24 hours) £13.63/h
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Fossil Group, Inc. that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Fossil Group, Inc. will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Fossil Group, Inc. and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Fossil Group, Inc.
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Fossil Group, Inc., it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Fossil Group, Inc.!
