At a Glance
- Tasks: Engage customers, promote products, and ensure a fantastic shopping experience.
- Company: Join Fossil, a global brand known for innovative watches and accessories.
- Benefits: Enjoy employee discounts, holiday benefits, and a supportive work environment.
- Other info: Flexible hours and opportunities for personal development in a diverse team.
- Why this job: Be the face of Fossil and make a real impact in retail.
- Qualifications: Passion for fashion, strong communication skills, and a team player attitude.
The predicted salary is between 26500 - 26500 € per year.
Fossil Group is part of an international team that dares to dream, disrupt, and deliver innovative watches, jewelry, and leather goods to the world. We are committed to long-term value creation, driven by technology and our core values: Authenticity, Grit, Curiosity, Humor, and Impact. If you are a forward-thinker who thrives in a diverse, global setting, we want to hear from you.
As a Keyholder, you are the face of Fossil – focused, committed and passionate about creating a superior shopping experience whilst embodying the Company’s core values. You welcome our guests confidently and have the skill to build trusting relationships by sharing your product knowledge, actively listening and asking lifestyle questions to understand our guests’ needs. You take ownership of your daily tasks and are self-driven to meet your individual sales and KPI targets. Additionally, there is the responsibility to open and close the store as and when there is no management on shift. Together with the team, you help create a positive store atmosphere and contribute to achieving our goals – because at Fossil, it’s Greater Together.
Responsibilities
- Approach and engage our guests in a friendly and proactive manner
- Promote guest loyalty by providing a superior selling experience
- Provide recommendations by utilising product knowledge and storytelling
- Take ownership of individual targets and KPIs
- Adaptable and effective one on one selling skills
- Support product presentation and visual merchandising
- Contribute to the store’s success and a positive team spirit
Additional Keyholder Responsibilities
- Safely retain a set of store keys so that the store can be opened or closed in the absence of any management on shift
- During times where no management is present on shift, the Keyholder will be responsible for: completing opening and/or closing store routines, filling out daily planners, analysing reports, giving direction and support to the team and ensuring health and safety standards are adhered to at all times
- This is a position of responsibility and therefore the Keyholder should support management and lead by example in all aspects of their role, demonstrating the Fossil core values and retail behaviours.
Who You Are
- A true team player with a hands-on mentality
- Passionate about fashion, lifestyle, and people
- Friendly and service-oriented attitude
- Effective communication skills
- Driven by sales targets and KPIs
- Flexible availability
- Open-minded, eager to learn, and committed
What We Offer
- The opportunity to continuously develop yourself
- Employee discounts on our products
- An inclusive, collaborative, and values-driven workplace
- Holiday and time-off benefits
- Pension Scheme
- Commission Scheme
- Employee Assistance Programme
- Life Assurance
At Fossil Group, we embrace purpose and take every opportunity to work together to make the world a little better. We’re committed to fostering a culture of inclusivity and collaboration, where all employees are encouraged to contribute their unique selves and perspectives as valued members of our team. We are an Equal Employment Opportunity Employer dedicated to a policy of non-discrimination in all employment practices without regard to age, disability, gender identity or expression, marital status, pregnancy, race, religion, sexual orientation, or any other protected characteristic. If you need any accommodations during the interview process, just let us know at careers@fossil.com.
Keyholder (32 hours) £12.76/h employer: Fossil Group, Inc.
Fossil Group is an exceptional employer that champions a culture of inclusivity and collaboration, making it a fantastic place for individuals who are passionate about fashion and customer service. As a Keyholder, you will enjoy continuous personal development opportunities, employee discounts, and a supportive work environment that values your contributions. With a commitment to authenticity and impact, Fossil empowers its team members to thrive while creating memorable shopping experiences for guests.
StudySmarter Expert Advice🤫
We think this is how you could land Keyholder (32 hours) £12.76/h
✨Tip Number 1
Get to know the company culture before your interview. Dive into Fossil's core values like Authenticity and Curiosity. This way, you can show how you embody these traits during your chat with them.
✨Tip Number 2
Practice your product knowledge! Familiarise yourself with Fossil's watches and accessories so you can confidently share insights and recommendations. This will help you connect with guests and demonstrate your passion for the brand.
✨Tip Number 3
Be ready to showcase your sales skills. Think of examples where you've met or exceeded targets in the past. Highlighting your ability to drive sales will resonate well with the team at Fossil.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and genuinely interested in joining the Fossil family.
We think you need these skills to ace Keyholder (32 hours) £12.76/h
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for fashion and lifestyle shine through. We want to see that you’re not just looking for a job, but that you genuinely care about creating a fantastic shopping experience for our guests.
Be Authentic:Embrace our core values in your application. Share personal stories or experiences that reflect authenticity, grit, curiosity, humour, and impact. This will help us see how you align with our team culture at Fossil.
Highlight Your Skills:Make sure to showcase your effective communication skills and your ability to meet sales targets. Use specific examples from your past experiences to demonstrate how you’ve successfully engaged with customers and contributed to team goals.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the Keyholder position. Plus, it shows you’re proactive and ready to take ownership of your career!
How to prepare for a job interview at Fossil Group, Inc.
✨Know Your Stuff
Familiarise yourself with Fossil's products and core values. Be ready to discuss how you can embody authenticity, grit, curiosity, humour, and impact in your role as a Keyholder. This shows that you’re not just interested in the job, but also in the brand.
✨Showcase Your People Skills
As a Keyholder, you'll be engaging with guests regularly. Prepare examples of how you've built relationships in previous roles. Think about times when you’ve actively listened to customers and provided tailored recommendations based on their needs.
✨Demonstrate Ownership
Be ready to talk about how you take ownership of your tasks and meet sales targets. Share specific instances where you’ve gone above and beyond to achieve KPIs or support your team, especially in situations where you had to lead in the absence of management.
✨Embrace Flexibility and Learning
Fossil values open-mindedness and a willingness to learn. Be prepared to discuss how you adapt to new challenges and your eagerness to grow within the company. Highlight any experiences where you’ve embraced change or taken on new responsibilities.
