At a Glance
- Tasks: Engage with guests, promote products, and ensure a fantastic shopping experience.
- Company: Join Fossil, a global brand known for innovative fashion accessories.
- Benefits: Enjoy employee discounts, holiday benefits, and a supportive work environment.
- Other info: Flexible hours and opportunities for personal development in a diverse team.
- Why this job: Be the face of Fossil and make a real impact in retail.
- Qualifications: Passionate about fashion, strong communication skills, and driven by sales.
The predicted salary is between 26500 - 26500 € per year.
Fossil Group is part of an international team that dares to dream, disrupt, and deliver innovative watches, jewelry, and leather goods to the world. We are committed to long-term value creation, driven by technology and our core values: Authenticity, Grit, Curiosity, Humor, and Impact. If you are a forward-thinker who thrives in a diverse, global setting, we want to hear from you.
As a Keyholder, you are the face of Fossil – focused, committed and passionate about creating a superior shopping experience whilst embodying the Company’s core values. You welcome our guests confidently and have the skill to build trusting relationships by sharing your product knowledge, actively listening and asking lifestyle questions to understand our guests’ needs. You take ownership of your daily tasks and are self-driven to meet your individual sales and KPI targets. Additionally, there is the responsibility to open and close the store as and when there is no management on shift. Together with the team, you help create a positive store atmosphere and contribute to achieving our goals – because at Fossil, it’s Greater Together.
Responsibilities
- Approach and engage our guests in a friendly and proactive manner
- Promote guest loyalty by providing a superior selling experience
- Provide recommendations by utilising product knowledge and storytelling
- Take ownership of individual targets and KPIs
- Adaptable and effective one on one selling skills
- Support product presentation and visual merchandising
- Contribute to the store’s success and a positive team spirit
Additional Keyholder Responsibilities
- Safely retain a set of store keys so that the store can be opened or closed in the absence of any management on shift
- During times where no management is present on shift, the Keyholder will be responsible for: completing opening and/or closing store routines, filling out daily planners, analysing reports, giving direction and support to the team and ensuring health and safety standards are adhered to at all times
- This is a position of responsibility and therefore the Keyholder should support management and lead by example in all aspects of their role, demonstrating the Fossil core values and retail behaviours.
Who You Are
- A true team player with a hands-on mentality
- Passionate about fashion, lifestyle, and people
- Friendly and service-oriented attitude
- Effective communication skills
- Driven by sales targets and KPIs
- Flexible availability
- Open-minded, eager to learn, and committed
What We Offer
- The opportunity to continuously develop yourself
- Employee discounts on our products
- An inclusive, collaborative, and values-driven workplace
- Holiday and time-off benefits
- Pension Scheme
- Commission Scheme
- Employee Assistance Programme
- Life Assurance
At Fossil Group, we embrace purpose and take every opportunity to work together to make the world a little better. We’re committed to fostering a culture of inclusivity and collaboration, where all employees are encouraged to contribute their unique selves and perspectives as valued members of our team. We are an Equal Employment Opportunity Employer dedicated to a policy of non-discrimination in all employment practices without regard to age, disability, gender identity or expression, marital status, pregnancy, race, religion, sexual orientation, or any other protected characteristic. If you need any accommodations during the interview process, just let us know at careers@fossil.com.
Keyholder (32 hours) £12.76/h employer: Fossil Group, Inc.
Fossil Group is an exceptional employer that champions a culture of inclusivity and collaboration, making it a fantastic place for individuals who are passionate about fashion and customer service. With a commitment to employee growth through continuous development opportunities, competitive benefits like employee discounts, a pension scheme, and a supportive work environment, Fossil empowers its team members to thrive both personally and professionally. Located in a vibrant setting, the Keyholder role offers a unique chance to lead by example and contribute to a positive store atmosphere while embodying the company's core values.
StudySmarter Expert Advice🤫
We think this is how you could land Keyholder (32 hours) £12.76/h
✨Tip Number 1
Get to know the company culture! Before your interview, dive into Fossil's values like Authenticity and Curiosity. This way, you can show how you embody these traits during your chat with them.
✨Tip Number 2
Practice your storytelling skills! When discussing your experiences, weave in stories that highlight your sales achievements and how you've created great customer experiences. It’ll make you memorable!
✨Tip Number 3
Be ready to demonstrate your product knowledge! Brush up on Fossil’s products and think about how you’d engage customers. Showing your passion for their watches and accessories can really set you apart.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note expressing your excitement about the role. It shows you're genuinely interested and keeps you fresh in their minds.
We think you need these skills to ace Keyholder (32 hours) £12.76/h
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for fashion and lifestyle shine through. We want to see how you connect with our brand values and how you can contribute to creating a superior shopping experience.
Be Authentic:Authenticity is key! Share your unique experiences and how they align with our core values. We appreciate genuine stories that reflect your personality and approach to teamwork.
Highlight Your Skills:Make sure to showcase your effective communication skills and any previous sales experience. We’re looking for someone who can engage with guests and drive sales, so don’t hold back on your achievements!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Fossil!
How to prepare for a job interview at Fossil Group, Inc.
✨Know Your Stuff
Familiarise yourself with Fossil's products and core values. Be ready to discuss how you can embody authenticity, grit, curiosity, humour, and impact in your role as a Keyholder. This shows that you're not just interested in the job, but also in the brand.
✨Engage Like a Pro
Practice your communication skills! Think about how you would approach a guest in the store. Prepare some lifestyle questions that can help you understand their needs better. This will demonstrate your proactive attitude and ability to build relationships.
✨Show Your Sales Savvy
Be prepared to talk about your experience with sales targets and KPIs. Share specific examples of how you've met or exceeded these in the past. This will highlight your drive and commitment to achieving results, which is crucial for the Keyholder role.
✨Demonstrate Team Spirit
Think of examples where you've contributed to a positive team atmosphere. Whether it's through collaboration or supporting your colleagues, showing that you're a true team player will resonate well with the interviewers at Fossil.
