At a Glance
- Tasks: Engage customers, drive sales, and create a vibrant shopping experience.
- Company: Join Fossil Group, a global leader in innovative fashion accessories.
- Benefits: Enjoy employee discounts, flexible hours, and a supportive work environment.
- Other info: Opportunities for personal growth in an inclusive and collaborative culture.
- Why this job: Be the face of Fossil and make a real impact on customer experiences.
- Qualifications: Passion for fashion, strong communication skills, and a team player mentality.
The predicted salary is between 26500 - 26500 £ per year.
Who We Are
At Fossil Group, we are part of an international team that dares to dream, disrupt, and deliver innovative watches, jewelry, and leather goods to the world. We're committed to long‑term value creation, driven by technology and our core values: Authenticity, Grit, Curiosity, Humor, and Impact. If you are a forward‑thinker who thrives in a diverse, global setting, we want to hear from you.
About the Keyholder Role
As a Keyholder, you are the face of Fossil – focused, committed and passionate about creating a superior shopping experience while embodying the Company’s core values. You welcome our guests confidently and have the skill to build trusting relationships by sharing your product knowledge, actively listening, and asking lifestyle questions to understand our guests’ needs. You take ownership of your daily tasks and are self‑driven to meet your individual sales and KPI targets. Additionally, you are responsible for opening and closing the store when no management is on shift. Together with the team, you help create a positive store atmosphere and contribute to achieving our goals – because at Fossil, it’s Greater Together.
Your Responsibilities
- Approach and engage our guests in a friendly and proactive manner
- Promote guest loyalty by providing a superior selling experience
- Provide recommendations by utilising product knowledge and storytelling
- Take ownership of individual targets and KPIs
- Adaptable and effective one‑on‑one selling skills
- Support product presentation and visual merchandising
- Contribute to the store’s success and a positive team spirit
Additional Keyholder Responsibilities
- Safely retain a set of store keys so that the store can be opened or closed in the absence of any management on shift
- During times where no management is present on shift, the Keyholder will be responsible for: completing opening and/or closing store routines, filling out daily planners, analysing reports, giving direction and support to the team and ensuring health and safety standards are adhered to at all times
- This position of responsibility requires the Keyholder to support management and lead by example in all aspects of their role, demonstrating the Fossil core values and retail behaviours.
Who You Are
- A true team player with a hands‑on mentality
- Passionate about fashion, lifestyle, and people
- Friendly and service‑oriented attitude
- Effective communication skills
- Driven by sales targets and KPIs
- Flexible availability
- Open‑minded, eager to learn, and committed
What We Offer
- The opportunity to continuously develop yourself
- Employee discounts on our products
- An inclusive, collaborative, and values‑driven workplace
- Holiday and time‑off benefits
- Pension Scheme
- Commission Scheme
- Employee Assistance Programme
- Life Assurance
Equal Employment Opportunity
At Fossil Group, we embrace purpose and take every opportunity to work together to make the world a little better. We’re committed to fostering a culture of inclusivity and collaboration, where all employees are encouraged to contribute their unique selves and perspectives as valued members of our team. We are an Equal Employment Opportunity Employer dedicated to a policy of non‑discrimination in all employment practices without regard to age, disability, gender identity or expression, marital status, pregnancy, race, religion, sexual orientation, or any other protected characteristic. If you need any accommodations during the interview process, just let us know at careers@fossil.com.
Keyholder (32 hours) £12.76/h in Kent employer: Fossil Group, Inc.
At Fossil Group, we pride ourselves on being an exceptional employer that champions creativity and innovation in a vibrant, inclusive environment. As a Keyholder, you will enjoy competitive pay, employee discounts, and a strong focus on personal development, all while working alongside a passionate team dedicated to delivering outstanding customer experiences. Our commitment to fostering a collaborative culture ensures that every team member feels valued and empowered to contribute to our shared success.
StudySmarter Expert Advice🤫
We think this is how you could land Keyholder (32 hours) £12.76/h in Kent
✨Tip Number 1
Get to know the company culture! Before your interview, dive into Fossil's values like Authenticity and Grit. Show us how you embody these traits in your past experiences.
✨Tip Number 2
Practice your storytelling skills! When discussing your product knowledge, weave in personal anecdotes that highlight your passion for fashion and lifestyle. We love a good story!
✨Tip Number 3
Be proactive during the interview! Ask questions about the team dynamics and how you can contribute to creating that positive store atmosphere. It shows you're already thinking about being part of the team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to showcase your enthusiasm for joining the Fossil family right from the start.
We think you need these skills to ace Keyholder (32 hours) £12.76/h in Kent
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for fashion and lifestyle shine through. We want to see that you’re not just looking for a job, but that you genuinely care about creating a fantastic shopping experience for our guests.
Be Authentic:At StudySmarter, we value authenticity. Make sure your application reflects who you are. Share your unique experiences and how they align with our core values like Grit and Curiosity. This will help us see the real you!
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Keyholder role. Highlight your relevant skills and experiences that demonstrate your ability to meet sales targets and build relationships with customers.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Fossil Group, Inc.
✨Know Your Stuff
Familiarise yourself with Fossil's products and core values. Be ready to discuss how you can embody authenticity, grit, curiosity, humour, and impact in your role as a Keyholder. This shows that you're not just interested in the job, but also in the brand.
✨Engage Like a Pro
Practice your communication skills by engaging in friendly conversations. Think about how you would approach a guest in the store. Show that you can build relationships and understand customer needs through active listening and thoughtful questions.
✨Demonstrate Ownership
Prepare examples of how you've taken ownership in previous roles. Whether it’s meeting sales targets or leading a team, be ready to share specific instances where you’ve shown initiative and responsibility, especially in situations where management wasn’t present.
✨Show Your Team Spirit
Fossil values collaboration, so think of ways you can contribute to a positive team atmosphere. Share experiences where you’ve worked well in a team, supported colleagues, or helped create a fun and engaging environment for customers.
