At a Glance
- Tasks: Engage customers, promote products, and ensure a fantastic shopping experience.
- Company: Join Fossil Group, a global leader in innovative fashion accessories.
- Benefits: Enjoy employee discounts, flexible hours, and a supportive work environment.
- Other info: Great opportunities for personal development and career growth.
- Why this job: Be the face of Fossil and make a real impact in retail.
- Qualifications: Passion for fashion, strong communication skills, and a team player attitude.
The predicted salary is between 26500 - 26500 £ per year.
Who We Are
At Fossil Group, we are part of an international team that dares to dream, disrupt, and deliver innovative watches, jewelry, and leather goods to the world. We're committed to long‑term value creation, driven by technology and our core values: Authenticity, Grit, Curiosity, Humor, and Impact. If you are a forward‑thinker who thrives in a diverse, global setting, we want to hear from you.
About the Keyholder Role
As a Keyholder, you are the face of Fossil – focused, committed and passionate about creating a superior shopping experience while embodying the Company’s core values. You welcome our guests confidently and have the skill to build trusting relationships by sharing your product knowledge, actively listening, and asking lifestyle questions to understand our guests’ needs. You take ownership of your daily tasks and are self‑driven to meet your individual sales and KPI targets. Additionally, you are responsible for opening and closing the store when no management is on shift. Together with the team, you help create a positive store atmosphere and contribute to achieving our goals – because at Fossil, it’s Greater Together.
Your Responsibilities
- Approach and engage our guests in a friendly and proactive manner
- Promote guest loyalty by providing a superior selling experience
- Provide recommendations by utilising product knowledge and storytelling
- Take ownership of individual targets and KPIs
- Adaptable and effective one‑on‑one selling skills
- Support product presentation and visual merchandising
- Contribute to the store’s success and a positive team spirit
Additional Keyholder Responsibilities
- Safely retain a set of store keys so that the store can be opened or closed in the absence of any management on shift
- During times where no management is present on shift, the Keyholder will be responsible for completing opening and/or closing store routines, filling out daily planners, analysing reports, giving direction and support to the team and ensuring health and safety standards are adhered to at all times
- This position of responsibility requires the Keyholder to support management and lead by example in all aspects of their role, demonstrating the Fossil core values and retail behaviours.
Who You Are
- A true team player with a hands‑on mentality
- Passionate about fashion, lifestyle, and people
- Friendly and service‑oriented attitude
- Effective communication skills
- Driven by sales targets and KPIs
- Flexible availability
- Open‑minded, eager to learn, and committed
What We Offer
- The opportunity to continuously develop yourself
- Employee discounts on our products
- An inclusive, collaborative, and values‑driven workplace
- Holiday and time‑off benefits
- Pension Scheme
- Commission Scheme
- Employee Assistance Programme
- Life Assurance
Equal Employment Opportunity
At Fossil Group, we embrace purpose and take every opportunity to work together to make the world a little better. We’re committed to fostering a culture of inclusivity and collaboration, where all employees are encouraged to contribute their unique selves and perspectives as valued members of our team. We are an Equal Employment Opportunity Employer dedicated to a policy of non‑discrimination in all employment practices without regard to age, disability, gender identity or expression, marital status, pregnancy, race, religion, sexual orientation, or any other protected characteristic. If you need any accommodations during the interview process, just let us know at careers@fossil.com.
Keyholder (32 hours) £12.76/h in Ashford employer: Fossil Group, Inc.
At Fossil Group, we pride ourselves on being an exceptional employer that champions a culture of inclusivity and collaboration. As a Keyholder, you will enjoy a supportive work environment that encourages personal growth and development, alongside competitive benefits such as employee discounts, a pension scheme, and a commission structure. Join us in a vibrant team atmosphere where your contributions are valued, and together, we create memorable shopping experiences for our guests.
StudySmarter Expert Advice🤫
We think this is how you could land Keyholder (32 hours) £12.76/h in Ashford
✨Tip Number 1
Get to know the company culture! Before your interview, dive into Fossil's values like Authenticity and Curiosity. This way, you can show how you embody these traits and fit right in with their team.
✨Tip Number 2
Practice your storytelling skills! When discussing your experiences, weave in stories that highlight your sales achievements and how you've created memorable customer experiences. This will resonate well with Fossil's focus on guest loyalty.
✨Tip Number 3
Be ready to demonstrate your product knowledge! Brush up on Fossil's latest collections and be prepared to discuss how you would engage customers with this information. It shows you're proactive and passionate about the brand.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note expressing your enthusiasm for the role. It’s a simple way to stand out and show you’re genuinely interested in being part of the Fossil family.
We think you need these skills to ace Keyholder (32 hours) £12.76/h in Ashford
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for fashion and lifestyle shine through. We want to see that you’re not just looking for a job, but that you genuinely care about creating a fantastic shopping experience for our guests.
Be Authentic:At StudySmarter, we value authenticity. Make sure your application reflects who you are. Share your unique experiences and how they align with our core values like curiosity and grit. This will help us see the real you!
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Keyholder role. Highlight your relevant skills and experiences that match the responsibilities listed in the job description.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re proactive!
How to prepare for a job interview at Fossil Group, Inc.
✨Know Your Stuff
Familiarise yourself with Fossil's products and core values. Be ready to discuss how you can embody authenticity, grit, curiosity, humour, and impact in your role as a Keyholder. This shows that you're not just interested in the job, but also in the brand.
✨Showcase Your People Skills
As a Keyholder, you'll be engaging with guests regularly. Prepare examples of how you've built relationships in previous roles. Think about times when you’ve actively listened to customers and provided tailored recommendations based on their needs.
✨Demonstrate Your Sales Savvy
Be ready to talk about your experience with sales targets and KPIs. Share specific instances where you met or exceeded these goals. This will highlight your self-driven nature and commitment to achieving results, which is crucial for this role.
✨Emphasise Team Spirit
Fossil values collaboration, so come prepared to discuss how you contribute to a positive team atmosphere. Share stories that illustrate your hands-on mentality and how you support your colleagues, especially in high-pressure situations.
