At a Glance
- Tasks: Drive sales, reduce churn, and build strong relationships with SME customers.
- Company: Dynamic company focused on customer success and growth.
- Benefits: £25,000 salary plus uncapped commission, 25 days holiday, and exclusive discounts.
- Other info: Great opportunities for professional development and career growth.
- Why this job: Join a fast-paced team and make a real impact on customer success.
- Qualifications: Sales experience preferred; strong communication and relationship-building skills required.
The predicted salary is between 25000 - 25000 £ per year.
We’re looking for a passionate and driven Sales Executive. This is an exciting opportunity to work in a fast-paced, target-driven role where you’ll focus on reducing customer churn, driving revenue, and strengthening relationships with SME customers. The Sales Executive handles inbound and outbound customer interactions, identifies opportunities to upsell and cross-sell products and services, and delivers tailored solutions that help businesses grow. Your contribution will support customer retention, revenue growth and the overall success of a high-performing sales team.
Job Details
- Salary: £25,000 per annum + uncapped commission (OTE £45,000 per annum)
- Location: Sheffield
- Hours of work: Monday to Friday 8:30/9:00 – 17:00/17:30 (37.5 hours)
Responsibilities
- Handle inbound and outbound calls with UK B2B customers, identifying customer needs and offering tailored O2 Business solutions.
- Build and maintain strong relationships with SME customers, supporting them throughout the full sales journey.
- Identify and maximise upsell and cross-sell opportunities across campaigns to increase customer value and revenue.
- Work towards and exceed sales targets, KPIs and performance objectives in a fast-paced environment.
- Use CRM systems to manage opportunities, maintain accurate records and track customer interactions.
- Collaborate with sales and operational teams to ensure a seamless customer experience and resolve customer queries efficiently.
Qualifications
- Previous sales experience is desirable, ideally within telecoms, energy or merchant services.
- Strong interpersonal skills with the ability to build rapport, understand customer needs and confidently handle objections.
- Highly motivated and proactive, with the ability to work independently and as part of a team.
- Excellent organisational and time management skills, with the ability to manage multiple leads and priorities effectively.
- Strong written and verbal communication skills, with the ability to explain products and solutions clearly and professionally.
- Experience using CRM systems, Microsoft Office and other business tools to manage activity and customer information.
Benefits
- 25 days holiday + bank holidays, with an extra day for each year of service (up to 30 days)
- An extra day off on your birthday or if you’re getting married
- £500 referral bonus – bring great people, get rewarded
- Professional development – training and support to help you grow
- Eye care vouchers and discounted Medicash membership for healthcare savings
- Exclusive Virgin media and O2 deals for you and your family/friends
- Exclusive discounts and savings at over 1,200 retailers
Sales Executive in Sheffield employer: Fossepark
OCS is an excellent employer, offering a supportive work culture where every team member plays a vital role in maintaining clean and safe public spaces. With full on-site training provided, employees have ample opportunities for growth and development, making it a rewarding place to work in Swadlincote.
