Royal Mail in London invites an experienced Product & Delivery Director to lead major commercial technology programmes, including CRM transformation to Salesforce and cloud contact centre modernisation.
You will own end-to-end delivery, drive agile transformation, manage a multi-disciplinary team of ~20 direct reports and a wider matrix of 100+, and work with key partners such as Accenture, BT, Salesforce and Genesys to convert technology into measurable revenue and improved customer experience.
#J-18808-LjbffrProduct Director: CRM & Agile Transformation employer: Fossepark
OCS is an excellent employer, offering a supportive work culture where every team member plays a vital role in maintaining clean and safe public spaces. With full on-site training provided, employees have ample opportunities for growth and development, making it a rewarding place to work in Swadlincote.