Personal Development Administrator

Salary Pro-rata for 22 hrs: £15,730 per annum actual salary

Hours Per Week: 22 Hours

Weeks per year: 52 Weeks

Contract: Permanent / Part Time

Flexible working arrangement between 3 and 4 days

Job Purpose

The role provides administrative support to the Personal Development area at QAC, including Work Experience, Careers and Next Steps, PSHE, Student Voice, Collaborations and Citizenship, and Preparation for Adulthood activity, as directed by the Assistant Principal – Personal Development.

The postholder will support the effective organisation, recording and communication of Personal Development activity, helping to maintain accurate systems, efficient administrative processes and consistent records across the College.

Key Responsibilities

• Provide administrative support for Personal Development activities, events and projects, as directed by the Assistant Principal – Personal Development.
• Support the preparation of registers, resources, letters, forms, booking information and event documentation.
• Assist with organising meetings, events, workshops, assemblies, employer encounters, student voice activities and other Personal Development opportunities.
• Support communication with staff, students, families, employers and external partners where required and as directed.
• Collate information, feedback and evidence provided by relevant staff to support reporting, audits and quality processes.
• Maintain organised electronic folders and shared resources linked to Personal Development activity.
• Support the AP PD with follow-up actions, reminders and administrative checks linked to planned activity.

Administrative Support to the Assistant Principal – Personal Development

• Provide administrative support to the Assistant Principal – Personal Development.
• Support meeting administration, including preparing agendas, taking minutes and maintaining action notes where required.
• Support the organisation of Personal Development calendars, key dates and activity schedules.
• Prepare documents, reports, briefing notes and information summaries as directed.
• Maintain action logs and support follow-up of agreed administrative tasks.
• Support the collation of information required for self-assessment, quality improvement, audits and reporting.

Data, Systems and Tracking

• Support the maintenance of Personal Development records, trackers and evidence systems, as directed by the Assistant Principal – Personal Development.
• Assist with data entry, checking, filing and collation of information across Personal Development areas.
• Support the preparation of routine summaries, reports and evidence packs using information provided by relevant staff.
• Identify missing or incomplete administrative information and follow up with relevant staff where requested.
• Maintain clear and organised electronic filing and shared evidence systems.

Team and Operational Support

• Respond to routine administrative enquiries and direct queries to the appropriate member of staff.
• Work collaboratively with curriculum, support and wider college teams.
• Support the organisation of shared calendars, key dates and activity schedules linked to Personal Development.
• Undertake additional administrative duties linked to Personal Development, as reasonably directed by the Assistant Principal – Personal Development.

Safeguarding Commitments

As part of our commitment to safeguarding, and in line with updated guidance published in September 2026, we will carry out an online search of all shortlisted candidates. This search may enable us to identify any incidents or issues that have happened, and publicly available for review online, which we may wish to explore with you in further detail during the interview process.

We are deeply committed to safeguarding and promoting the welfare of children and young people, and we expect all staff and volunteers to share this commitment. All required pre-employment checks will be undertaken, and offers of employment are subject to satisfactory outcomes.

Skills, Knowledge and Expertise

• Minimum Level 2 qualification, or equivalent, in English and Maths.
• Good IT skills, including Microsoft Office programmes.
• Willingness to undertake further training relevant to the role.
• Sound administrative and organisational skills.
• Ability to maintain accurate records, trackers and electronic filing systems.
• Good attention to detail and accuracy.
• Ability to prioritise tasks and work to deadlines.
• Good written and verbal communication skills.
• Ability to communicate professionally with staff, students, families, employers and external partners.

Benefits

Are you passionate about making a difference to the lives of students with special educational needs? Do you thrive in an inclusive and supportive academic environment? If so, we want YOU to join our team.

QAC has dealt with a period of swift growth and academic improvement and this is your opportunity to become part of a vibrant College that is moving forward and making a real difference to the lives and futures of our students.

Our benefits include:

• Access to on site car parking
• Use of QAC Fitness Centre (subject to opening hours)
• Cycle to Work Scheme (Salary Sacrifice)
• 24/7 Employee Assistance Programme Helpline (BHSF)
• Access to Education Support Free Helpline for Teachers & Education Staff
• QAC Mental Health First Aiders & activities to support health and wellbeing
• BHSF Benefits Package including Healthcare Plans, discounted shopping/services
• Annual Flu vaccination/voucher
• Access to other benefit/discount schemes (which may be subject to charge)
• Health and Wellbeing Services (Occupational Health/Counselling)
• Free Tea/Coffee and Staff Room facilities
• Dining Room facilities with hot/cold food (free meal provided for those supporting students at mealtimes)
• Additional discretionary concessionary/closure days as part of leave entitlement
• Reward and Recognition Policy – Living the Values Awards (team & individual) and long service
• Occupational sick pay (based on length of service)
• On site wellbeing activities (e.g. yoga, meditation)
• Support for training/ CPD (either by way of study leave and/or funding)
• Flexible working arrangements including Flexible Working Policy Agreements, Time Off in Lieu (TOIL) in prior agreement with line manager.

About Queen Alexandra Charity

Queen Alexandra Charity (QAC) provides education, residential support, community services and enterprises in support of young adults with learning difficulties and disabilities.

Education is provided through a national residential College that supports a diverse range of student/client abilities and needs. Our College provides education, training, routes to independent living and employment through an innovative, holistic approach to learning and support.

We have educational and learning sites based in Birmingham, one of Europe’s most welcoming and vibrant cities, with a rich and diverse culture. Our main site is based in Harborne, a pleasant leafy Birmingham suburb, on a friendly and green 8-acre campus with excellent facilities and resources.