At a Glance
- Tasks: Lead client onboarding projects and ensure a smooth transition to our platform.
- Company: Join a globally recognised liquidity provider in the financial services sector.
- Benefits: Competitive salary, career growth, and a dynamic work environment.
- Other info: Opportunity to work with cutting-edge technology and develop your skills in a supportive team.
- Why this job: Make a real impact by enhancing client experiences and building lasting relationships.
- Qualifications: Experience in client onboarding or project management within financial services is essential.
The predicted salary is between 50000 - 65000 £ per year.
I am collaborating with a globally regulated liquidity provider that specialise in delivering bespoke trading solutions to a diverse range of financial institutions. Their services support brokers, hedge funds, and professional traders, offering trusted, transparent, and technology-driven solutions designed to unlock new opportunities and enhance market execution.
Key Responsibilities
- Lead new client onboarding projects from kickoff to go-live, ensuring successful implementation and client satisfaction.
- Coordinate client training and support adoption of the platform.
- Work closely with Sales, Product, and Technology teams to deliver a smooth onboarding experience.
- Manage onboarding progress, communicate with stakeholders, and drive process improvements.
- Build long-term client relationships and gradually transition into account management responsibilities.
Key Requirements
- Experience in client onboarding, implementation, project management, or customer success within financial services or technology.
- Strong project coordination, stakeholder management, and communication skills.
- Ability to train clients and explain technical concepts clearly.
- Detail-oriented, proactive problem-solver who can manage multiple priorities.
- Knowledge of eFX/financial markets.
Operations Manager employer: Fossepark
EC1 Partners is an exceptional employer, offering a dynamic work environment in the heart of London where innovation meets financial expertise. With a strong focus on employee growth, we provide comprehensive training and development opportunities, fostering a culture of collaboration and support. Join us to be part of a forward-thinking team that values transparency and empowers you to make a meaningful impact in the financial services sector.
