At a Glance
- Tasks: Oversee hotel operations at night, ensuring guest satisfaction and maintaining brand standards.
- Company: Frasers Hospitality, a leading name in the hospitality industry.
- Benefits: Competitive pay, flexible shifts, meals on duty, and discounts on stays and dining.
- Other info: Opportunities for career progression and nationally recognised apprenticeships available.
- Why this job: Join a dynamic team and make a real difference in guest experiences.
- Qualifications: Experience in hospitality and night shifts preferred; excellent communication skills required.
The predicted salary is between 13.01 - 13.01 £ per hour.
The Night Porter is instrumental in overseeing the running of the hotel from sundown to sunrise. This is a hands-on role managing guest expectations and ensuring the standards of the brand are maintained. As guests sleep soundly in their beds, the Nights team keeps everything running like clockwork.
Your role as Night Porter will involve:
- Taking responsibility for the Food & Beverage Department of the hotel during the night.
- Welcoming guests to the hotel in a friendly and helpful manner.
- Ensuring that the public areas are kept immaculate, including cleaning public areas and preparing meeting and event spaces ready for the next day.
- Assisting guests with their luggage and dealing with any enquiries.
- Carrying out nightly Health and Safety audits.
You will be organised and an excellent communicator. Experience of working in a similar role is beneficial, and experience of night shift work is essential. We are open 7 days a week, 365 days a year, and need people to work a range of shifts and days, offering great flexibility if required.
If you are looking for career training, we offer nationally recognised apprenticeships alongside our detailed brand training. Successful candidates can look to progress through to Night Supervisory or Assistant Night Management roles.
In addition to competitive rates of pay, we offer:
- A share of TRONC / Service Charge.
- Meals provided on duty and all breaks are paid.
- Annual pay review.
- 4 on / 4 off shift patterns available.
- Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night.
- Discounted Friends and Family Room Rate with 50% off best available rate.
- 35% off your bill when you dine in our Brasseries and Bistros.
- Fully funded Apprenticeship programmes that support you in developing your career.
- High Street Discounts on a range of high street shops, experiences, holidays and much more.
- Cycle to work scheme – save up to 40% on a wide range of bikes.
- Healthcare Cash Plans – dental, optical, medical and more available from £5 per month.
- Referral schemes that pay up to £1500 (just for getting your mates jobs!).
- A decent uniform.
- Wellness & National Campaign Days Calendar promoting activities like Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more.
- Wagestream giving instant access to your pay as it’s earned.
- Complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast.
- Employee Assistance Programme – free, confidential advice available 24/7 to you and your family.
Our Sustainability Goals:
- 100% of our electricity is generated using renewable energy.
- We recycle a minimum of 70% of the waste from our hotels.
- We have moved to a chemical-free cleaning system in our bedrooms and public areas.
- Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace.
Frasers Hospitality, Malmaison & Hotel Du Vin are equal opportunities employers and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Night Porter employer: Fossepark
OCS is an excellent employer, offering a supportive work culture where every team member plays a vital role in maintaining clean and safe public spaces. With full on-site training provided, employees have ample opportunities for growth and development, making it a rewarding place to work in Swadlincote.
