At a Glance
- Tasks: Serve delicious food and create memorable experiences for our guests.
- Company: Join the award-winning Heartwood Inns, known for its cosy atmosphere.
- Benefits: Enjoy competitive pay, discounts, and a supportive work environment.
- Other info: Exciting growth opportunities with plans to expand across the UK.
- Why this job: Be part of a vibrant team and grow your career in hospitality.
- Qualifications: Great people skills and a passion for excellent service.
The predicted salary is between 12 - 15 £ per hour.
At Heartwood Collection, we’re on the lookout for passionate and vibrant individuals to join our team as a Waiter / Waitress. We’re an award-winning group of cosy pubs and atmospheric brasseries that truly feel like home. From the elegance of Brasserie Blanc to the charm of Heartwood Inns, we pride ourselves on serving fresh, seasonal dishes to our local communities.
What We Offer
- Pay is based on National Living Wage + TRONC*
- Bespoke training and development through our Stepping Stones programme
- Access to the Employee Assistance Program with Hospitality Action
- Instant pay access through EarlyPay
- Enhanced Maternity & Paternity leave
- Up to £1,500 Referral Bonus
- 50% off food at any Heartwood Inns or Brasserie Blanc, plus a 20% discount for family and friends
- A birthday gift and Long Service Recognition
- Discounts on hundreds of retailers and experiences via Reward Gateway
- Cycle to Work Scheme
About You
- You’re a people person with great interpersonal skills and love making guests feel special
- You’re flexible, reliable, and passionate about delivering excellent service
- Have an interest in great quality food and high standards
Heartwood Collection is a multi-award-winning hospitality group, including Sunday Times Best Places to Work winner 2024 and double winner at the Publican Awards 2024. At Heartwood Collection, we’re excited about the future. With over 40 locations now and plans to expand to more than 60 by 2027, including over 500 bedrooms, there’s never been a better time to join us. We’re committed to growing our team with progression opportunities across our estate. Join us and be part of a community that’s warm, genuine, and full of life.
Please note, we cannot take applications from overseas or that require sponsorship.
Server/Waiter/Waitress in Marlow employer: Fossepark
Heartwood Inns is an exceptional employer, offering a vibrant work culture where passion for hospitality meets community spirit. With bespoke training through our Stepping Stones programme and numerous employee benefits, including generous discounts and referral bonuses, we prioritise your growth and well-being. Join us in Marlow, where you can thrive in a supportive environment while being part of an award-winning team dedicated to delivering memorable dining experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Server/Waiter/Waitress in Marlow
✨Tip Number 1
Get to know the venue! Before your interview, pop into Heartwood Inns and soak up the atmosphere. Chat with staff and get a feel for the vibe. This shows you’re genuinely interested and helps you stand out.
✨Tip Number 2
Practice your people skills! As a Server/Waiter/Waitress, it’s all about making guests feel special. Role-play with friends or family to nail those interactions and show off your personality during the interview.
✨Tip Number 3
Dress to impress! First impressions matter, so make sure you look smart and presentable. A neat appearance reflects your professionalism and respect for the role you’re applying for.
✨Tip Number 4
Apply through our website! It’s the quickest way to get your application in front of us. Plus, you’ll find all the latest opportunities and updates about Heartwood Inns right there.
We think you need these skills to ace Server/Waiter/Waitress in Marlow
Some tips for your application 🫡
Show Your Personality:When writing your application, let your vibrant personality shine through! We want to see the real you, so don’t be afraid to express your passion for hospitality and making guests feel special.
Tailor Your Application:Make sure to tailor your application to the role of Server/Waiter/Waitress. Highlight your interpersonal skills and any relevant experience in the food and beverage industry to show us why you’re a perfect fit for our team.
Keep It Clear and Concise:While we love a good story, keep your application clear and to the point. Use bullet points if necessary to make it easy for us to read and find the key information about your skills and experiences.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Fossepark
✨Know the Menu Inside Out
Before your interview, take some time to familiarise yourself with Heartwood Inns' menu. Being able to discuss the dishes and ingredients shows your genuine interest in the role and the establishment. Plus, it’ll help you answer any questions about food recommendations confidently.
✨Show Off Your People Skills
As a Server/Waiter/Waitress, your ability to connect with guests is crucial. During the interview, share examples of how you've made customers feel special in previous roles. This will demonstrate your interpersonal skills and passion for excellent service, which are key traits they’re looking for.
✨Be Ready for Scenario Questions
Expect to be asked how you would handle specific situations, like dealing with a difficult customer or managing a busy shift. Prepare by thinking through your past experiences and how you’ve successfully navigated similar challenges. This will show that you can think on your feet and maintain high standards under pressure.
✨Express Your Passion for Quality Food
Heartwood Inns prides itself on serving fresh, seasonal dishes. Make sure to convey your enthusiasm for quality food during the interview. You could mention your favourite dishes or any culinary experiences that have shaped your appreciation for great dining, which aligns perfectly with their values.
