At a Glance
- Tasks: Lead property management across a national portfolio, ensuring operational excellence and strategic growth.
- Company: Bruntwood SciTech, the UK's largest property platform for tech and innovation.
- Benefits: 28 days holiday, company bonus, volunteer time, sabbatical, healthcare cash plan, and more.
- Other info: Exciting opportunities for career development and collaboration with top industry professionals.
- Why this job: Join a dynamic team shaping the future of property management in innovative environments.
- Qualifications: Proven experience in property management and strong leadership skills.
The predicted salary is between 56700 - 69300 £ per year.
Bruntwood Sci Tech is the UK’s largest property platform dedicated to the growth of the tech, innovation and science sectors.
It is also the leading developer of city-wide innovation ecosystems and specialist environments, helping companies—from startups to global powerhouses—to form, scale and grow.
A joint venture between Bruntwood, L&G and the Greater Manchester Pension Fund (GMPF), Bruntwood Sci Tech provides high quality office and laboratory space and tailored business support, offering unrivalled access to finance, talent and markets, an extensive clinical, academic and public partner network and a sector-specialist community of more than 1,450 companies.
Some examples of our varied portfolio include: Bloc, Alderley Park, Circle Square and Pall Mall.
Job purpose
The Head of Property Management holds strategic responsibility for the overall performance and operational standards of the property management function across the national portfolio.
This role is key to supporting the wider Asset and Property Management functions who are responsible for asset and portfolio management.
You’ll be based at our head office in the heart of Manchester City Centre – Union on Albert Square, with some travel when necessary across Leeds, Liverpool and Birmingham.
- What we’re looking for
- Experience of taking ownership of Property Management functions in a real estate business
- You’ll have embedded best practice across property portfolios within property management. Collaborating with finance teams to drive portfolio wide efficiencies
- Showing a proactive approach to develop collaborative relationships across inter-departmental teams as well as external stakeholders
- A true leader, capable of representing the Property Management function internally as well as with external suppliers
- Driving service charge performance reports, reviewing and supporting regional teams in identifying and implementing operational improvements.
- Experience working for large institutional funds and high profile portfolios, especially around reporting requirements and client meetings
- Experience in creating and managing service charge budgets including multiple schedules ensuring apportionments are correctly set up
- Experience in service charge analysis for buildings against industry benchmarks and advising clients on potential savings or service improvements
- What you’ll be doing
- Service
- Charge
Oversight: Act as the national property lead for service charge budgets and reconciliations, providing expert support to the regional teams to ensure accuracy and value for money.
- Finance Strategy Coordination: Work side‑by‑side with the lead Finance Manager to define the national timetable for service charge delivery and ensure 100% adherence to it.
- Systems & Process
Improvement: Identify and articulate property management requirements for system improvement projects, acting as the key stakeholder in the evolution of Salesforce and internal workflows.
- Portfolio Reporting: Coordinate the collation of regional service charge reports into a portfolio‑wide compendium for the Senior Management Team.
- Performance
Tracking: Take responsibility for driving service charge performance reports, reviewing and supporting regional teams in identifying and implementing operational improvements.
- Market Benchmarking: Manage the gathering and communication of wider market benchmarks and KPIs for service charges to ensure the portfolio remains “creatively commercial”.
- Strategic Supplier Management: Ownership of key national service charge supplier relationships, acting as the ‘client’ to ensure contract performance aligns with business goals.
- Growth & Mobilisation: Lead the property management side of due diligence for new acquisitions and manage the mobilisation or disposal processes.
- Development & PMA Management: Lead the setting of budgets for new developments or major redevelopments and advise on the drafting and administration of Property Management Agreements (PMAs).
- Internal Coordination: Serve as the primary strategic link between the property management function and the wider Operations and Supplier Management teams.
Benefits
- 28 days holiday plus your birthday off work – you can also buy and sell holidays
- Company bonus – paid annually
- 24 hours a year volunteer time – opportunities to support causes that matter most to you
- Sabbatical of up to 12 months after five years with us
- Healthcare cash plan – claim back medical expenses like optical, dentist and physiotherapy
- Life assurance cover for all colleagues
- Up to 8% matched pension scheme
- Discounts and cashback at leading retailers
- Enhanced maternity/shared parental leave – 26 weeks fully paid leave
- Interest‑free loan up to £2000 towards learning a new skill
- #J-18808-Ljbffr
Head of Property Management in Manchester employer: Fossepark
OCS is an excellent employer, offering a supportive work culture where every team member plays a vital role in maintaining clean and safe public spaces. With full on-site training provided, employees have ample opportunities for growth and development, making it a rewarding place to work in Swadlincote.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Property Management in Manchester
✨Get Involved in Local Property Events
Dive into local property expos and networking events! Real estate thrives on connections, so attending these events helps us meet potential employers and industry leaders, plus it's a chance to show off your enthusiasm for the field.
✨Connect with Local Agents on Social Media
Follow and engage with local real estate agents and firms on platforms like Instagram and LinkedIn. Sharing their posts and commenting with your insights can put you on their radar and might even lead to job opportunities at companies like Fossepark.
✨Don’t Underestimate the Power of Cold Outreach
Got your eye on a specific company like Fossepark? Don't hesitate to send a direct message or an email expressing your interest. Personalise your approach, maybe mentioning a recent listing or project of theirs, and it could set you apart from other candidates.
✨Utilise Property Management Platforms
Check out property management platforms and job boards tailored for the real estate sector. They often have exclusive listings, especially for full-time roles. Don't forget to visit Fossepark's careers page directly; we love seeing passionate candidates applying through our website!
We think you need these skills to ace Head of Property Management in Manchester
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
Quantify Your Achievements:In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!
Tailor Your Documents for the Job:Every application should feel personal. When applying for the Head of Property Management role at Fossepark, tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at Fossepark
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where Fossepark operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
✨Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to Fossepark. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at Fossepark.
