At a Glance
- Tasks: Lead strategic partnerships and drive growth in the UKI and Northern Europe.
- Company: Join Parloa, a pioneering company in Conversational AI.
- Benefits: Competitive salary, dynamic work environment, and opportunities for professional growth.
- Other info: Be part of a founding team and make a real impact in a fast-paced industry.
- Why this job: Shape the future of customer experience with innovative AI solutions.
- Qualifications: 8+ years in partner management, strong communication skills, and a strategic mindset.
The predicted salary is between 70000 - 90000 £ per year.
Parloa’s mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerates, Parloans are shaping the foundation of a new era in customer experience – one where customer support is no longer transactions, but meaningful exchanges. It is not just a vision; Parloa has powered over ONE BILLION interactions between global enterprise brands and their customers, with companies like Booking.com, HealthEquity, Allianz, SAP, BarmeniaGothaer, and TUI already deploying Parloa at scale.
About the role: As a core member of Parloa’s founding team in London, you will lead the charge in building our strategic partnerships and accelerating growth across the UKI and Northern Europe. This is a unique opportunity to take ownership and build a thriving partner ecosystem from the ground up, shaping the future of Conversational AI. Your role will focus on expanding relationships, forging new alliances, and driving revenue through meaningful collaborations. You’ll work closely with Expansion Leadership and our newly founded GTM team based in London, while partnering with key players across our DACH and US offices to set Parloa up for success in these markets.
Areas of ownership:
- Identify, recruit, and grow leading Service Partners in UKI and Northern Europe.
- Develop joint business plans with partners that align goals and strategies, executing impactful co-selling, referrals, and implementation initiatives.
- Lead collaborative marketing and sales efforts alongside partners, bringing innovative AI solutions to market with confidence.
- Conduct regular check-ins and quarterly business reviews with partners, ensuring goals are met and growth is accelerated.
- Partner with cross-functional teams (sales, marketing, product) to ensure seamless communication and strong alignment on goals.
- Stay ahead of industry trends, actively identifying new partnership opportunities to enhance Parloa’s presence in the UK & Northern Europe markets.
- Represent Parloa at events and industry activities, positioning yourself and the company as thought leaders in Conversational AI.
Who you are:
- 8+ years of experience in partner acquisition, management and channel sales, ideally within SaaS, contact center technologies, or Conversational AI.
- A proven track record of building and growing partnerships in the UK, with an established network in customer service or contact center industries.
- A strategic mindset with the ability to craft and execute partnership plans that deliver results.
- Outstanding communication and relationship-building skills, particularly when engaging with C-level executives and senior stakeholders.
- A proactive, self-motivated approach, thriving in a fast-paced, dynamic environment where you can make a real impact.
NICE TO HAVE:
- Experience helping SaaS startups grow in the UK market.
- Understanding of partner operations and the potential to support team development as we expand.
Equal Opportunity: We provide equal opportunities to all qualified applicants regardless race, gender, sexual orientation, age, religion, national origin, disability status, socioeconomic background and other characteristics.
Senior Partnerships Manager – UKI and Northern Europe in London employer: Fossepark
Parloa is an exceptional employer that fosters a dynamic and inclusive work culture, where innovation and collaboration are at the forefront. As a Senior Partnerships Manager in London, you will have the unique opportunity to shape the future of Conversational AI while working alongside a talented team dedicated to meaningful customer interactions. With a strong focus on employee growth and development, Parloa offers a supportive environment that encourages professional advancement and the chance to make a significant impact in the rapidly evolving tech landscape.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Partnerships Manager – UKI and Northern Europe in London
✨Tip Number 1
Network like a pro! Attend industry events and meetups where you can connect with potential partners and decision-makers. Don’t be shy; introduce yourself and share your passion for Conversational AI!
✨Tip Number 2
Leverage LinkedIn to its fullest! Reach out to people in your target companies, engage with their content, and showcase your expertise. A personalised message can go a long way in making a memorable first impression.
✨Tip Number 3
Prepare for those interviews! Research the company’s partnerships and think about how you can contribute to their growth. Bring ideas to the table that align with their mission and show them you’re ready to hit the ground running.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our brand.
We think you need these skills to ace Senior Partnerships Manager – UKI and Northern Europe in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Senior Partnerships Manager role. Highlight your experience in partner acquisition and management, especially within SaaS or Conversational AI. We want to see how your skills align with our mission at Parloa!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about building partnerships and how you can contribute to our growth in the UKI and Northern Europe. Be genuine and let your personality come through!
Showcase Your Network:Since this role involves engaging with C-level executives, don’t forget to mention your established network in customer service or contact centre industries. We love seeing how you can leverage your connections to drive meaningful collaborations.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining the Parloa team!
How to prepare for a job interview at Fossepark
✨Know Your Partnerships Inside Out
Before the interview, dive deep into Parloa's existing partnerships and their impact on customer experience. Be ready to discuss how you can leverage your experience in partner acquisition to build and grow similar relationships in the UKI and Northern Europe.
✨Showcase Your Strategic Mindset
Prepare to share specific examples of how you've crafted and executed successful partnership plans in the past. Highlight your ability to align goals with partners and drive revenue through innovative collaborations, as this is crucial for the role.
✨Communicate Like a Pro
Since you'll be engaging with C-level executives, practice articulating your thoughts clearly and confidently. Use your past experiences to demonstrate your outstanding communication skills and how they’ve helped you build strong relationships.
✨Stay Ahead of Industry Trends
Research the latest trends in Conversational AI and the customer service industry. Be prepared to discuss how these trends can create new partnership opportunities for Parloa, showing that you're proactive and knowledgeable about the market landscape.
