At a Glance
- Tasks: Help customers with skincare advice and provide personalised consultations.
- Company: Join the vibrant Liz Earle team in Belfast.
- Benefits: Enjoy up to 75% discount on products and generous holiday allowance.
- Other info: Flexible working options and a supportive, inclusive culture await you.
- Why this job: Be a skincare expert and make a real difference in customers' lives.
- Qualifications: Empathy, sales enthusiasm, and a passion for skincare are key.
The predicted salary is between 26513 - 30482 £ per year.
Liz Earle – Customer Advisor
The salary for this role is £26,513.19 – £30,482.35 depending on location. For part‑time hours, the salary will be pro‑rate.
Being a Liz Earle Customer Advisor is an exciting role where you’ll help customers by advising them about their skincare and beauty needs.
About the role
From engaging with customers to providing personalized skincare consultations, you will be based on our Liz Earle counter in store and report into the Counter Manager.
- Build great relationships with customers and colleagues.
- Provide personalized consultations and skin services.
- Meet sales targets and promote Liz Earle offers and in‑store promotions.
- Complete the award‑winning 12‑month Skin School development programme.
- Ensure the counter is beautifully presented to showcase the range of Liz Earle products.
- What you’ll need to have
- Welcome each customer and treat everyone with empathy and understanding.
- Enjoy meeting sales targets and contributing to great team performance.
- Love to learn and keep up to date with the latest skincare trends.
- Be comfortable working both independently and within a team.
- Desire to be a proud brand ambassador for Liz Earle and help customers find the best products for their needs.
- It would be great if you also have
- Previous experience working with customers.
- Experience using skincare products on customers.
- Our benefits
- Employee discount of up to 75% on Liz Earle products.
- Additional store discount at Boots or John Lewis.
- Quarterly Liz Earle Goody Box.
- Discretionary team bonus scheme.
- Certification to become a skin expert with CIBTAC.
- Generous holiday allowance that increases with length of service.
- Personal pension scheme.
We are an equal opportunity employer.
No matter where you work in No7 Beauty Company, we will empower you to be your authentic self.
We share a culture where diversity, equity and inclusion are at the center of everything we do.
What’s next?
If this sounds like the perfect role for you, we look forward to receiving your application.
If successful, you will be invited to attend an in‑store interview within the next 14 days.
We are always open to discussing flexible working options, including job shares and reduced hours.
We can provide reasonable adjustments during the application and interview process to help you to be at your best.
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Liz Earle – Customer Advisor employer: Fossepark
OCS is an excellent employer, offering a supportive work culture where every team member plays a vital role in maintaining clean and safe public spaces. With full on-site training provided, employees have ample opportunities for growth and development, making it a rewarding place to work in Swadlincote.
StudySmarter Expert Advice🤫
We think this is how you could land Liz Earle – Customer Advisor
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Fossepark and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Fossepark and let us see your personality shine through!
We think you need these skills to ace Liz Earle – Customer Advisor
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Fossepark.
Get Familiar with Our Brand:Before applying, take some time to learn about Fossepark and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Fossepark
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Fossepark.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Fossepark will surely appreciate.
