At a Glance
- Tasks: Lead a dynamic team and create amazing customer experiences in a cutting-edge retail environment.
- Company: Join EE, a trusted telecom brand at the forefront of the 5G revolution.
- Benefits: Competitive salary, generous discounts, uncapped bonuses, and a pension plan.
- Other info: Exciting career growth opportunities in a rapidly evolving industry.
- Why this job: Be part of an innovative team that transforms customer service and drives change.
- Qualifications: Proven leadership skills and a passion for team development.
The predicted salary is between 31500 - 38500 £ per year.
Join the Future with EE - Retail Store Manager Opportunities
Are you ready to be part of something exciting? Joining an EE franchise store means becoming a vital part of a cutting-edge retail environment. You'll work directly for the franchise owner while representing one of the UK's most trusted telecom brands. With EE leading the 5G revolution and introducing an innovative range of services, there has never been a better time to join us.
We are looking for passionate and dedicated retail professionals to fill Retail Store Manager positions at our Felixstowe location, offering an OTE of £50,000+.
Why Join Us?
As a Store Manager in an EE franchise, you'll do more than just manage a store - you'll create transformative customer experiences. Working with the latest technology, you'll engage customers through hands-on demonstrations, helping them discover how EE's products and services can enhance their lives. This role isn't just about hitting targets; it's about redefining customer service on the high street.
Our Vision
At EE, we are committed to becoming the UK's #1 retailer for customer service. We're looking for a Store Manager who shares our passion for innovation and excellence—someone who can lead a team and build a store culture that showcases how technology can make a real difference in people's lives.
Your Role
As a Store Manager, you'll be at the forefront of one of the UK's most dynamic industries. Your role will include:
- Identifying and capitalizing on new retail opportunities.
- Leading, motivating, and developing a talented team.
- Establishing a high-performance culture that focuses on achieving both sales and customer service goals.
- Creating a welcoming and customer-focused environment.
- Collaborating with Regional Managers to plan for long-term store success and growth.
Your Journey
The telecom industry is rapidly evolving, and at EE, we're always evolving with it. As a Store Manager, you'll be instrumental in implementing innovative ideas, strategies, and new products that will drive both your career and the business forward. If you're someone who thrives on change, takes initiative, and is passionate about making a difference, this is the perfect role for you.
What We're Looking For
We are seeking a Store Manager with:
- Proven leadership experience and the ability to inspire and motivate a team to achieve strong commercial results.
- A track record of setting and executing long-term strategies.
- Self-motivation, initiative, and a passion for personal and team development.
- Strong coaching and mentoring abilities.
- Flexibility and mobility within the local area.
What's in It for You?
- Competitive salary.
- 50% discount on your personal EE mobile phone package.
- 30% Friends and Family discount from day one (conditions apply).
- Uncapped monthly bonus potential.
- Pension plan.
Job Type: Full-time
Pay: £30,000.00-£35,000.00 per year
Benefits: Employee discount, Store discount
Work Location: In person
Store Manager (Full Time) in Felixstowe employer: Fossepark
OCS is an excellent employer, offering a supportive work culture where every team member plays a vital role in maintaining clean and safe public spaces. With full on-site training provided, employees have ample opportunities for growth and development, making it a rewarding place to work in Swadlincote.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager (Full Time) in Felixstowe
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Fossepark, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Fossepark!
We think you need these skills to ace Store Manager (Full Time) in Felixstowe
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Fossepark, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Fossepark and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Fossepark that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Fossepark
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
