At a Glance
- Tasks: Support the Store Manager in driving sales and ensuring excellent customer service.
- Company: Join a trendy retail brand with a vibrant team atmosphere.
- Benefits: Enjoy staff discounts, monthly bonuses, and a stylish uniform.
- Other info: Opportunities for growth and travel to different locations.
- Why this job: Be a key player in a dynamic store environment and develop your leadership skills.
- Qualifications: Experience in retail and a passion for customer service are essential.
The predicted salary is between 24960 - 30000 £ per year.
The Assistant Manager is second in command to the Store Manager and assists the Store Manager with all everyday activities. He/she should be capable of looking after the store when the Store Manager is absent. Therefore he/she is responsible for maintaining sales performance, profitability, customer satisfaction, merchandising standards, store operations and training and development across the entire store.
Job Description:
- Ensuring the store exceeds the profitability expectations and exceeds all KPI targets by driving sales and motivating the team.
- Setting the overall store sales plan yearly/monthly/daily and by individual and department.
- Ensuring that an excellent level of customer service is a priority at all times by executing and achieving the Customer Experience consistently by providing a friendly environment including greeting and acknowledgement on entrance into the store.
- Analysing sales across all departments and categories in order to improve on current average basket, conversion and overall sales.
- Identify strengths, weaknesses and training needs of the team, ensuring all staff complete training as per company guidelines and providing ongoing development and coaching.
- Network, recruit, hire and retain high quality management and associates to fill store profile and support succession planning.
- Maintain all visual merchandising standards, directives, promotions, and overall cleanliness and organisation of the sales floor and stockroom.
- Meet or exceed profitability expectations in sales, payroll and shrink conversion.
- Create and execute strategies to maximise store sales and minimise expenses.
- Maintain high communication levels with every team member and carry out personal appraisals on a regular basis.
Additional duties and responsibilities:
- Participating in and attending all store meetings and other related functions.
- Performing housekeeping and maintenance duties as required.
- Willing and being available to travel and work from different locations when necessary.
- Maintaining standards in line with the requirements of the job and any policies currently in place.
- Assuming and completing other duties as assigned by management from time to time.
- Working any additional hours as to the requirements of the job.
- Adhering to procedures relating to the proper use and care of equipment and materials for which the role has responsibility.
Benefits:
- Staff Uniform
- Store Discount
- Monthly Target Bonus
Assistant Store Manager – Regent Street employer: Fossepark
OCS is an excellent employer, offering a supportive work culture where every team member plays a vital role in maintaining clean and safe public spaces. With full on-site training provided, employees have ample opportunities for growth and development, making it a rewarding place to work in Swadlincote.
