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- Tasks: Design and refine Fospha’s product operating system while collaborating with diverse teams.
- Company: Join a fast-growing tech company revolutionising online retail measurement.
- Benefits: Flexible benefits, 25 days holiday, free snacks, and quarterly team socials.
- Why this job: Make a real impact in a dynamic environment using cutting-edge GenAI tools.
- Qualifications: Experience in Product Operations or Program Management with a passion for innovation.
- Other info: Opportunities for growth and learning from incredible talent.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Are you excited by the idea of helping scale a fast‑growing tech business across London, Mumbai and Austin? Do you want to build a career in Product Operations while working with cutting‑edge GenAI tools? If so, we’d love to hear from you!
Fospha is dedicated to building the world's most powerful measurement solution for online retail. For over a decade, we've helped teams make smarter decisions with full‑funnel marketing insights, forecasting, and optimisation. With Fospha, every team moves faster and grows smarter. Trusted by leading brands across three continents, including Huel, Oh Polly, and Represent, Fospha manages $4 billion in annual ad spend. We’re scaling fast across London, Mumbai, and Austin – and we’re now looking for a Product Operations Lead to join our Product team to support the growth of the business by building and running Fospha’s product operating system.
The Role: As Product Operations Lead, you will design, run and continually refine the operating system that powers Fospha’s product organisation. You will drive clarity, predictability and strategic alignment across discovery, delivery and go‑to‑market. You’ll partner closely with Product, Engineering, PMM, Design, Data Science and Leadership to ensure we ship the right things, ship them well, and learn from every release.
Key Responsibilities:
- Evolving and scaling Fospha’s product operating system, refining discovery → decision workflows, strengthening hypotheses, metrics and decision logs, and ensuring discovery, delivery and GTM act as one system.
- Enabling high‑quality prioritisation and strategic decision‑making, improving how we compare bets (impact, confidence, effort, risk) and running light, high‑leverage portfolio and initiative‑level cadences.
- Turning strategy into action by owning the planning mechanism (intake, shaping, resourcing, sequencing) and producing exec‑ready reporting that links strategy → investments → releases → outcomes.
- Driving delivery excellence and predictable execution, partnering with Product, Engineering and Delivery Management to improve cycle time, remove friction, implement pragmatic standards, and run rigorous post‑launch learning loops.
- Building and operating the Release Train with PMM, running a milestone‑based release process with tiers, readiness gates, and consistent enablement across Sales, CS, Marketing and Partnerships.
- Embedding cross‑functional alignment and tight feedback loops, implementing DRIs/RACI, running decision‑driving forums, standardising enablement kits, and turning field feedback into prioritised iteration.
- Owning Product & Tech training, tools, and enterprise risk management, including onboarding, quarterly ops sprints, operating model coaching, tooling governance, and maintaining strategic Product & Tech risks and succession planning.
What we’re looking for:
We hire for potential — you should apply if you:
- Have strong experience in Product Operations, Program Management or building product delivery systems.
- Thrive in fast‑scaling environments and love designing and iterating operating models.
- Think in systems and have a talent for bringing clarity to complexity.
- Partner seamlessly across Product, Engineering, PMM and GTM teams.
- Are energised by autonomy and ownership.
- Are excited by the opportunities GenAI brings and eager to use our GenAI hub to improve how teams work.
Our Values and Principles:
You will be able to demonstrate examples of our core principles:
- Seek inclusion & diversity
- Work Hard, Work Well, Work Together
- Grow
- Customer at the heart
- Candour with caring
What we can offer you:
- Be part of Blenheim Chalcot and learn from incredible talent
- A mix of challenges and rich learning opportunities
- Flexible benefits including private medical & dental, gym subsidy, life assurance, pension and more
- 25 days of holiday + your birthday off
- Free snacks in the office
- Quarterly team socials
Product Operations Lead London, United Kingdom employer: Fospha Limited
Contact Detail:
Fospha Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Operations Lead London, United Kingdom
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those at Fospha or similar companies. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Prepare for interviews by understanding Fospha's product operations inside out. Think about how your experience aligns with their needs and be ready to share specific examples of how you've driven clarity and strategic alignment in past roles.
✨Tip Number 3
Show your enthusiasm for GenAI tools! Fospha is all about innovation, so highlight any relevant experience you have with cutting-edge tech. This will demonstrate that you're not just a fit for the role, but also excited about the future.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining the team at Fospha.
We think you need these skills to ace Product Operations Lead London, United Kingdom
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Product Operations Lead role. Highlight your experience in Product Operations and how it aligns with our mission at Fospha. We want to see how you can help us scale and innovate!
Showcase Your Skills: Don’t just list your skills; demonstrate them! Use specific examples from your past experiences that showcase your ability to thrive in fast-scaling environments and your knack for designing operating models. We love seeing real-world applications of your talents.
Be Authentic: Let your personality shine through in your application. We value candour and a caring approach, so don’t hesitate to share what excites you about the role and how you can contribute to our team culture. We’re looking for genuine passion!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our team!
How to prepare for a job interview at Fospha Limited
✨Know the Company Inside Out
Before your interview, dive deep into Fospha's mission and values. Understand their product operating system and how it impacts their clients. This will not only show your enthusiasm but also help you align your answers with their goals.
✨Showcase Your Product Operations Experience
Be ready to discuss specific examples from your past roles that demonstrate your experience in Product Operations or Program Management. Highlight how you've designed or improved delivery systems, as this is crucial for the role.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to thrive in fast-scaling environments. Think of scenarios where you've had to make strategic decisions or manage cross-functional teams, and be prepared to share those stories.
✨Emphasise Your Collaborative Spirit
Fospha values teamwork, so be sure to illustrate how you've successfully partnered with different teams like Product, Engineering, and Marketing. Share examples of how you’ve fostered alignment and communication across departments.
