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- Tasks: Design and refine Fospha’s product operating system to drive clarity and strategic alignment.
- Company: Join Fospha, a fast-growing tech company revolutionising online retail measurement.
- Benefits: Flexible benefits, 25 days holiday, free snacks, and quarterly team socials.
- Why this job: Make an impact in a dynamic environment using cutting-edge GenAI tools.
- Qualifications: Experience in Product Operations or Program Management with a passion for innovation.
- Other info: Be part of a diverse team and enjoy rich learning opportunities.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Are you excited by the idea of helping scale a fast‑growing tech business across London, Mumbai and Austin? Do you want to build a career in Product Operations while working with cutting‑edge GenAI tools? If so, we’d love to hear from you!
Fospha is dedicated to building the world's most powerful measurement solution for online retail. For over a decade, we’ve helped teams make smarter decisions with full‑funnel marketing insights, forecasting, and optimisation. With Fospha, every team moves faster and grows smarter. Trusted by leading brands across three continents, including Huel, Oh Polly, and Represent, Fospha manages $4 billion in annual ad spend. We’re scaling fast across London, Mumbai, and Austin – and we’re now looking for a Product Operations Lead to join our Product team to support the growth of the business by building and running Fospha’s product operating system.
The Role
As Product Operations Lead, you will design, run and continually refine the operating system that powers Fospha’s product organisation. You will drive clarity, predictability and strategic alignment across discovery, delivery and go‑to‑market. You’ll partner closely with Product, Engineering, PMM, Design, Data Science and Leadership to ensure we ship the right things, ship them well, and learn from every release.
Key Responsibilities
- Evolving and scaling Fospha’s product operating system, refining discovery → decision workflows, strengthening hypotheses, metrics and decision logs, and ensuring discovery, delivery and GTM act as one system.
- Enabling high‑quality prioritisation and strategic decision‑making, improving how we compare bets (impact, confidence, effort, risk) and running light, high‑leverage portfolio and initiative‑level cadences.
- Turning strategy into action by owning the planning mechanism (intake, shaping, resourcing, sequencing) and producing exec‑ready reporting that links strategy → investments → releases → outcomes.
- Driving delivery excellence and predictable execution, partnering with Product, Engineering and Delivery Management to improve cycle time, remove friction, implement pragmatic standards, and run rigorous post‑launch learning loops.
- Building and operating the Release Train with PMM, running a milestone‑based release process with tiers, readiness gates, and consistent enablement across Sales, CS, Marketing and Partnerships.
- Embedding cross‑functional alignment and tight feedback loops, implementing DRIs/RACI, running decision‑driving forums, standardising enablement kits, and turning field feedback into prioritised iteration.
- Owning Product & Tech training, tools, and enterprise risk management, including onboarding, quarterly ops sprints, operating model coaching, tooling governance, and maintaining strategic Product & Tech risks and succession planning.
What we’re looking for
We hire for potential — you should apply if you:
- Have strong experience in Product Operations, Program Management or building product delivery systems.
- Thrive in fast‑scaling environments and love designing and iterating operating models.
- Think in systems and have a talent for bringing clarity to complexity.
- Partner seamlessly across Product, Engineering, PMM and GTM teams.
- Are energised by autonomy and ownership.
- Are excited by the opportunities GenAI brings and eager to use our GenAI hub to improve how teams work.
Our Values and Principles
You will be able to demonstrate examples of our core principles:
- Seek inclusion & diversity
- Work Hard, Work Well, Work Together
- Grow
- Customer at the heart
- Candour with caring
What we can offer you
- Be part of Blenheim Chalcot and learn from incredible talent
- A mix of challenges and rich learning opportunities
- Flexible benefits including private medical & dental, gym subsidy, life assurance, pension and more
- 25 days of holiday + your birthday off
- Free snacks in the office
- Quarterly team socials
Product Operations Lead London, United Kingdom employer: Fospha Limited
Contact Detail:
Fospha Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Operations Lead London, United Kingdom
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those at Fospha or similar companies. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Prepare for the interview by understanding Fospha's product operations inside out. Familiarise yourself with their GenAI tools and think about how you can contribute to their growth. Show them you’re not just another candidate!
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the role of Product Operations Lead. Highlight your ability to thrive in fast-scaling environments and your knack for turning strategy into action.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Fospha team.
We think you need these skills to ace Product Operations Lead London, United Kingdom
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Product Operations Lead role. Highlight your experience in product operations and how it aligns with our mission at Fospha. We want to see how you can help us scale and innovate!
Showcase Your Skills: Don’t just list your skills; demonstrate them! Use specific examples from your past experiences that showcase your ability to drive clarity and strategic alignment. We love seeing how you've turned strategy into action in previous roles.
Be Authentic: Let your personality shine through in your application. We value candour and a collaborative spirit, so don’t hesitate to share what excites you about working with GenAI tools and how you envision contributing to our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our amazing team at Fospha!
How to prepare for a job interview at Fospha Limited
✨Know Your Product Operations Inside Out
Before the interview, dive deep into the principles of Product Operations. Understand how they apply to Fospha's goals and be ready to discuss your experience in designing and refining operating systems. This will show that you’re not just familiar with the role but genuinely passionate about it.
✨Showcase Your Cross-Functional Collaboration Skills
Fospha values teamwork across various departments. Prepare examples of how you've successfully partnered with Product, Engineering, and Marketing teams in the past. Highlight specific projects where your collaboration led to improved outcomes, as this will resonate well with their emphasis on alignment.
✨Emphasise Your Adaptability in Fast-Scaling Environments
Given Fospha's rapid growth, it's crucial to demonstrate your ability to thrive in dynamic settings. Share stories that illustrate your agility in adapting to change, whether it’s through iterating on processes or managing shifting priorities. This will show that you can keep pace with their fast-moving culture.
✨Prepare for GenAI Discussions
Since Fospha is keen on leveraging GenAI tools, brush up on the latest trends and applications in this area. Be ready to discuss how you envision using GenAI to enhance product operations and decision-making processes. This will highlight your forward-thinking mindset and alignment with their innovative approach.
