At a Glance
- Tasks: Engage guests, promote loyalty, and manage store opening/closing routines.
- Company: Fossil is dedicated to creating a superior shopping experience with a focus on core values.
- Benefits: Enjoy employee discounts, holiday benefits, and a pension scheme.
- Other info: Position requires flexible availability and the ability to lead in the absence of management.
- Why this job: Join a collaborative team that values personal development and a positive atmosphere.
- Qualifications: Must be a team player with effective communication skills and driven by sales targets.
The predicted salary is between 20000 - 25000 £ per year.
As a Keyholder, you are the face of Fossil - focused, committed and passionate about creating a superior shopping experience whilst embodying the Company's core values. You welcome our guests confidently and have the skill to build trusting relationships by sharing your product knowledge, actively listening and asking lifestyle questions to understand our guests' needs. You take ownership of your daily tasks and are self-driven to meet your individual sales and KPI targets. Additionally, there is the responsibility to open and close the store as and when there is no management on shift. Together with the team, you help create a positive store atmosphere and contribute to achieving our goals - because at Fossil, it's Greater Together.
Your responsibilities:
- Approach and engage our guests in a friendly and proactive manner
- Promote guest loyalty by providing a superior selling experience
- Provide recommendations by utilising product knowledge and storytelling
- Take ownership of individual targets and KPIs
- Adaptable and effective one-on-one selling skills
- Support product presentation and visual merchandising
- Contribute to the store's success and a positive team spirit
Additional Keyholder Responsibilities:
- Safely retain a set of store keys so that the store can be opened or closed in the absence of any management on shift
- During times where no management is present on shift, the Keyholder will be responsible for completing opening and/or closing store routines, filling out daily planners, analysing reports, giving direction and support to the team and ensuring health and safety standards are adhered to at all times
- This is a position of responsibility and therefore the Keyholder should support management and lead by example in all aspects of their role, demonstrating the Fossil core values and retail behaviours.
Who you are:
- A true team player with a hands-on mentality
- Passionate about fashion, lifestyle, and people
- Friendly and service-oriented attitude
- Effective communication skills
- Driven by sales targets and KPIs
- Flexible availability
- Open-minded, eager to learn, and committed
What we offer:
- The opportunity to continuously develop yourself
- Employee discounts on our products
- An inclusive, collaborative, and values-driven workplace
- Holiday and time-off benefits
- Pension Scheme
- Commission Scheme
- Employee Assistance Programme
- Life Assurance
Supervisor (24 Hours) £13.63/h employer: FOSIL
Fossil offers a values-driven workplace in a fashion-focused environment. Employees benefit from continuous development opportunities and a supportive team culture. Located in a vibrant retail setting, Fossil prioritises guest experience and teamwork.
