At a Glance
- Tasks: Engage with customers, drive sales, and create a welcoming store atmosphere.
- Company: Fossil, a fashion-forward brand with a focus on teamwork and values.
- Benefits: Competitive pay, employee discounts, and opportunities for personal development.
- Other info: Flexible hours and a supportive environment for growth.
- Why this job: Be the face of Fossil and make a real impact on customer experiences.
- Qualifications: Passion for fashion, strong communication skills, and a team player mentality.
The predicted salary is between 25000 - 25000 £ per year.
As a Keyholder, you are the face of Fossil – focused, committed and passionate about creating a superior shopping experience whilst embodying the Company's core values. You welcome our guests confidently and have the skill to build trusting relationships by sharing your product knowledge, actively listening and asking lifestyle questions to understand our guests' needs. You take ownership of your daily tasks and are self‑driven to meet your individual sales and KPI targets. Additionally, there is the responsibility to open and close the store as and when there is no management on shift. Together with the team, you help create a positive store atmosphere and contribute to achieving our goals – because at Fossil, it’s Greater Together.
Your responsibilities:
- Approach and engage our guests in a friendly and proactive manner
- Promote guest loyalty by providing a superior selling experience
- Provide recommendations by utilising product knowledge and storytelling
- Take ownership of individual targets and KPIs
- Adaptable and effective one‑on‑one selling skills
- Support product presentation and visual merchandising
- Contribute to the store's success and a positive team spirit
Additional Keyholder Responsibilities:
- Safely retain a set of store keys so that the store can be opened or closed in the absence of any management on shift
- During times where no management is present on shift, the Keyholder will be responsible for: completing opening and/or closing store routines, filling out daily planners, analysing reports, giving direction and support to the team and ensuring health and safety standards are adhered to at all times
- This is a position of responsibility and therefore the Keyholder should support management and lead by example in all aspects of their role, demonstrating the Fossil core values and retail behaviours.
Who you are:
- A true team player with a hands‑on mentality
- Passionate about fashion, lifestyle, and people
- Friendly and service‑oriented attitude
- Effective communication skills
- Driven by sales targets and KPIs
- Flexible availability
- Open‑minded, eager to learn, and committed
What we offer:
- The opportunity to continuously develop yourself
- Employee discounts on our products
- An inclusive, collaborative, and values‑driven workplace
- Holiday and time‑off benefits
- Pension Scheme
- Commission Scheme
- Employee Assistance Programme
- Life Assurance
Keyholder (32 Hours) £12.76/h in Livingston employer: FOSIL
Fossil is an exceptional employer that prioritises employee growth and development, offering a collaborative and inclusive work environment where team members are encouraged to thrive. As a Keyholder, you will enjoy competitive pay, generous employee discounts, and a range of benefits including a pension scheme and life assurance, all while being part of a passionate team dedicated to creating memorable shopping experiences. Located in a vibrant retail setting, Fossil fosters a culture of support and teamwork, making it a rewarding place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land Keyholder (32 Hours) £12.76/h in Livingston
✨Tip Number 1
Get to know the company culture! Before your interview, dive into Fossil's values and mission. This way, you can show how your passion for fashion and lifestyle aligns with their goals. Plus, it’ll help you stand out as someone who truly gets what they’re about.
✨Tip Number 2
Practice your storytelling skills! As a Keyholder, you'll need to engage guests and share product knowledge. Think of a few personal anecdotes or experiences that highlight your ability to connect with customers and make their shopping experience memorable.
✨Tip Number 3
Show off your sales drive! Be ready to discuss how you've met or exceeded targets in previous roles. Use specific examples to demonstrate your self-motivation and commitment to achieving KPIs – this is key for a role like Keyholder.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Fossil team and contributing to that positive store atmosphere we all love.
We think you need these skills to ace Keyholder (32 Hours) £12.76/h in Livingston
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for fashion and lifestyle shine through. We want to see how passionate you are about creating a superior shopping experience for our guests!
Highlight Your Skills:Make sure to showcase your effective communication skills and your ability to build trusting relationships. We love candidates who can engage with guests and adapt their selling techniques to meet individual needs.
Demonstrate Team Spirit:Since we’re all about being Greater Together, mention any experiences where you’ve contributed to a positive team atmosphere. Show us that you’re a true team player who can lead by example!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get to know you better. We can’t wait to hear from you!
How to prepare for a job interview at FOSIL
✨Know Your Product Inside Out
As a Keyholder, you'll need to share your product knowledge confidently. Before the interview, make sure you familiarise yourself with Fossil's products and their unique features. This will help you answer questions about how you would promote guest loyalty and provide recommendations.
✨Showcase Your People Skills
Since the role involves engaging with guests, practice demonstrating your friendly and service-oriented attitude. Think of examples from your past experiences where you've built trusting relationships or provided excellent customer service. This will show that you're a true team player who can contribute to a positive store atmosphere.
✨Demonstrate Ownership and Responsibility
The Keyholder position comes with significant responsibilities, including opening and closing the store. Be prepared to discuss how you've taken ownership of tasks in previous roles. Highlight any experiences where you've led a team or ensured health and safety standards were met, as this will resonate well with the interviewers.
✨Be Ready to Discuss Sales Targets
This role is driven by sales targets and KPIs, so come prepared with examples of how you've met or exceeded targets in the past. Think about specific strategies you used to achieve these goals and be ready to share them. This will demonstrate your commitment to driving sales and contributing to the store's success.
