At a Glance
- Tasks: Engage with customers, drive sales, and manage store operations as a Keyholder.
- Company: Join Fossil, a brand that values teamwork and customer experience.
- Benefits: Enjoy employee discounts, holiday benefits, and a supportive work environment.
- Other info: Great opportunity for personal growth in a dynamic retail setting.
- Why this job: Be the face of Fossil and create memorable shopping experiences for guests.
- Qualifications: Passion for fashion, strong communication skills, and a team player mentality.
The predicted salary is between 26500 - 26500 £ per year.
As a Keyholder, you are the face of Fossil - focused, committed and passionate about creating a superior shopping experience whilst embodying the Company's core values. You welcome our guests confidently and have the skill to build trusting relationships by sharing your product knowledge, actively listening and asking lifestyle questions to understand our guests' needs. You take ownership of your daily tasks and are self-driven to meet your individual sales and KPI targets. Additionally, there is the responsibility to open and close the store as and when there is no management on shift. Together with the team, you help create a positive store atmosphere and contribute to achieving our goals - because at Fossil, it's Greater Together.
Responsibilities
- Approach and engage our guests in a friendly and proactive manner
- Promote guest loyalty by providing a superior selling experience
- Provide recommendations by utilising product knowledge and storytelling
- Take ownership of individual targets and KPIs
- Adaptable and effective one on one selling skills
- Support product presentation and visual merchandising
- Contribute to the store's success and a positive team spirit
Additional Keyholder Responsibilities
- Safely retain a set of store keys so that the store can be opened or closed in the absence of any management on shift
- During times where no management is present on shift, the Keyholder will be responsible for: completing opening and/or closing store routines, filling out daily planners, analysing reports, giving direction and support to the team and ensuring health and safety standards are adhered to at all times
- This is a position of responsibility and therefore the Keyholder should support management and lead by example in all aspects of their role, demonstrating the Fossil core values and retail behaviours.
Who you are
- A true team player with a hands-on mentality
- Passionate about fashion, lifestyle, and people
- Friendly and service-oriented attitude
- Effective communication skills
- Driven by sales targets and KPIs
- Flexible availability
- Open-minded, eager to learn, and committed
What we offer
- The opportunity to continuously develop yourself
- Employee discounts on our products
- An inclusive, collaborative, and values-driven workplace
- Holiday and time-off benefits
- Pension Scheme
- Commission Scheme
- Employee Assistance Programme
- Life Assurance
Keyholder (32 Hours) £12.76/h in Ashford employer: FOSIL
Fossil is an exceptional employer that prioritises employee growth and development, offering a collaborative and inclusive work environment where team members are encouraged to thrive. As a Keyholder, you will enjoy competitive pay, generous employee discounts, and a range of benefits including a pension scheme and life assurance, all while being part of a passionate team dedicated to creating memorable shopping experiences. Located in a vibrant retail setting, Fossil fosters a culture of support and teamwork, making it a rewarding place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land Keyholder (32 Hours) £12.76/h in Ashford
✨Tip Number 1
Get to know the company culture! Before your interview, dive into Fossil's values and mission. This way, you can show how your passion for fashion and lifestyle aligns with their goals. Plus, it’ll help you stand out as someone who truly gets what they’re about.
✨Tip Number 2
Practice your storytelling skills! When discussing your experiences, weave in stories that highlight your product knowledge and customer service skills. This will not only engage your interviewer but also demonstrate your ability to connect with guests, just like you would on the shop floor.
✨Tip Number 3
Show off your sales drive! Be ready to discuss how you've met or exceeded targets in the past. Use specific examples to illustrate your self-driven nature and how you take ownership of your responsibilities, just like a Keyholder should.
✨Tip Number 4
Don’t forget to ask questions! Prepare some thoughtful questions about the team dynamics and store atmosphere. This shows you’re genuinely interested in contributing to a positive environment at Fossil, and it gives you a chance to see if it’s the right fit for you too.
We think you need these skills to ace Keyholder (32 Hours) £12.76/h in Ashford
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for fashion and lifestyle shine through. We want to see how passionate you are about creating a superior shopping experience for our guests!
Highlight Your Skills:Make sure to showcase your effective communication skills and your ability to build relationships. We love candidates who can engage with guests and understand their needs, so share any relevant experiences!
Be Specific About Your Experience:Don’t just list your previous jobs; tell us how your past roles have prepared you for the Keyholder position. Mention any experience with sales targets or KPIs, as this is super important for us.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any updates from our team!
How to prepare for a job interview at FOSIL
✨Know Your Stuff
Make sure you brush up on your product knowledge before the interview. Fossil values storytelling and sharing insights about their products, so be ready to discuss your favourite items and how they can enhance a guest's experience.
✨Show Your People Skills
As a Keyholder, you'll need to engage with guests and build relationships. Practice your communication skills and think of examples where you've successfully connected with customers or worked as part of a team. This will show that you're friendly and service-oriented.
✨Demonstrate Ownership
Be prepared to talk about times when you've taken ownership of tasks or projects. Highlight your ability to meet targets and KPIs, as this role requires a self-driven attitude. Share specific examples that showcase your commitment to achieving goals.
✨Embrace Flexibility
Fossil looks for adaptable individuals, so be ready to discuss how you've handled changes in previous roles. Whether it's adjusting to new responsibilities or working with different team members, showing your flexibility will make you stand out as a candidate.
