At a Glance
- Tasks: Lead and inspire a passionate team while delivering exceptional dining experiences.
- Company: Forza Restaurants, celebrating Italian cuisine in vibrant locations.
- Benefits: Competitive salary, dynamic work environment, and opportunities for personal growth.
- Other info: Be part of a team that values creativity and collaboration.
- Why this job: Join us to create memorable moments and foster a culture of enjoyment.
- Qualifications: Experience in management and a passion for hospitality.
The predicted salary is between 40000 - 50000 £ per year.
Forza Restaurants operates unique dining establishments that celebrate Italian cuisine and social dining experiences. With locations in Peckham SE15, the National Theatre SE1, and Soho, we are best known for our “drink, snacks from cocktails to our food to the wine list to events, there's so much scope to flex your skillset and passion.
If you understand how to build and develop a team of passionate engaged staff, deliver excellent guest experience and take advantage of the resilient business model we operate, then this should be the next step for your career. Culture is at the core of everything we do, our sole aim is A Good Time For Everyone.
What you'll do
- Management
- Inspiring and mentoring the front of house team and leading by example
- Understanding the roles of everyone around you, ensuring they are managing and capable in their role
- Communicating vision, targets, ideas and plans clearly and effectively
- Dealing with staff queries, grievances, handling disciplinary matters effectively, appropriately and in good time
- Development
- Leading and developing staff culture alongside Head of People
- Leading and developing restaurant culture – ambience, style and feel of the site
- Ensuring supplier relationships are strong, beneficial to the business and financially suitable
- Understanding the needs of the business and showing creativity in driving sales all year round alongside Brand Manager
- Setting and guiding staff development, both vertically into greater seniority as well as horizontally into areas of their personal interest
- Operations
- Rota admin and publication alongside management team
- Maintaining a tidy and organised premises, safe for both staff and customers alongside AGMs
- Licensing legislation, maintaining local and government authority regulation, understanding licensing and regulations and ensuring objectives are upheld by all
- Ensuring procedure for opening and closing of the premises is consistently adhered to
- EPOS admin and upkeep alongside Ops Manager
- Ensuring employment regulations are adhered to and staff are informed of conditions of employment and are looked after properly
- Recruitment, appointment and training staff with support from Head of People
- Monitoring the condition of the building and liaising with Restaurant Support Team
- Work with budgets for stock and staff at the forefront of decision-making – understand the GP and staff budget requirements and guide the senior team to ensure targets are met
- Service
- Proactively managing the FOH and BOH relationship. Spearheading cross-training between departments and involving all staff in product specific sessions
- Leading floor service – standards, speed, communication and ensuring team leaders are briefed and trained to deliver the same high standards
- Leading on guest journey – from the minute the customer engages with us (instagram, res system – phone/online, in person, actual restaurant experience, post dining feedback)
General Manager employer: Forza Restaurants
Forza Restaurants is an exceptional employer that prioritises a vibrant work culture and employee development, making it an ideal place for those passionate about Italian cuisine and hospitality. With locations in the lively areas of Peckham, the National Theatre, and Soho, employees benefit from a dynamic environment that encourages creativity and teamwork, alongside opportunities for personal and professional growth. Our commitment to 'A Good Time For Everyone' ensures that staff are engaged, supported, and empowered to deliver outstanding guest experiences while enjoying a fulfilling career.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join local restaurant groups, or even hit up social media platforms. You never know who might have the inside scoop on a General Manager position!
✨Tip Number 2
Show off your personality! When you get that interview, let your passion for Italian cuisine and team development shine through. Share your ideas on creating a vibrant restaurant culture and how you can contribute to A Good Time For Everyone.
✨Tip Number 3
Be prepared to discuss your experience in managing teams and delivering excellent guest experiences. Have specific examples ready that highlight your leadership skills and how you've successfully handled challenges in the past.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at Forza Restaurants.
We think you need these skills to ace General Manager
Some tips for your application 🫡
Show Your Passion for Italian Cuisine:When writing your application, let your love for Italian food and dining shine through! We want to see how you can bring that passion into our restaurants and create memorable experiences for our guests.
Highlight Your Leadership Skills:Make sure to showcase your experience in leading and developing teams. We’re looking for someone who can inspire others, so share examples of how you've successfully managed staff and fostered a positive culture in previous roles.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your ideas and experiences are communicated effectively. This will help us understand how you can contribute to our vision.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Forza Restaurants
✨Know the Company Inside Out
Before your interview, dive deep into Forza Restaurants' ethos and offerings. Familiarise yourself with their unique dining experiences and Italian cuisine. This will not only show your genuine interest but also help you align your answers with their culture of 'A Good Time For Everyone'.
✨Showcase Your Leadership Skills
As a General Manager, you'll be leading a team. Prepare examples of how you've inspired and mentored staff in the past. Think about specific situations where you communicated effectively or resolved conflicts, as these will demonstrate your capability to manage and develop a passionate team.
✨Understand Operations and Regulations
Brush up on your knowledge of licensing legislation and operational procedures relevant to the restaurant industry. Be ready to discuss how you would ensure compliance and maintain a safe environment for both staff and customers, as this is crucial for the role.
✨Be Creative with Sales Strategies
Forza Restaurants values creativity in driving sales. Come prepared with innovative ideas that could enhance guest experiences or boost sales throughout the year. This will showcase your understanding of the business model and your ability to think outside the box.
