At a Glance
- Tasks: Lead the launch and growth of an exciting new VoIP product.
- Company: Fast-growing consumer connectivity business in Manchester.
- Benefits: Competitive pay, potential for permanent role, and dynamic work environment.
- Other info: Office-based role with a collaborative team atmosphere.
- Why this job: Make a real impact from day one with innovative products.
- Qualifications: Experience in VoIP or consumer telephony is essential.
A high-growth consumer connectivity business in Manchester is looking for an experienced Contract Product Manager to own the launch and growth of a new VoIP product - with further consumer products to follow. The business has a strong and growing customer base and is now diversifying its product portfolio for the first time. VoIP is the immediate priority, with mobile SIM, mesh, and home security sitting in the roadmap behind it. This is a genuine ground-up product opportunity with real commercial impact from day one.
What you will be doing:
- Own the VoIP product end-to-end from launch - this is live and time-sensitive
- Build training programmes for a customer service team split across the UK and internationally
- Work directly with the Sales Director to drive attach rates and grow ARPU
- Manage the product roadmap for subsequent launches across the consumer portfolio
- Scale product capability as the business grows - including potential acquisition scenarios
What we are looking for:
- VoIP or consumer telephony product experience - non-negotiable
- Telco or mobile background - other gaps are acceptable if VoIP experience is strong
- Track record delivering products that scale at pace
- Experience building CS training programmes for frontline teams
- Commercial focus - you will be working on revenue growth, not just delivery
- Happy to be office-based in Manchester and close to the team day-to-day
The detail:
- Up to £500/day outside IR35
- Manchester-based, office-focused role
- ASAP start - the product launch is live and the timeline is real
- Rolling contract with a genuine route to perm for the right person if interested
Interested? Get in touch with Dani Stewart at Forward Role Recruitment. This is moving quickly - if your background fits, it's worth a conversation now. Forward Role is operating as an employment agency.
Contract Product Manager - VoIP / Telco in Manchester employer: Forwardrole
Join a dynamic and high-growth consumer connectivity business in Manchester, where your expertise as a Contract Product Manager will directly influence the launch and success of innovative VoIP products. With a strong emphasis on employee development, a collaborative work culture, and the opportunity to make a tangible impact from day one, this role offers not just competitive pay but also a pathway to permanent employment for those who excel. Experience the excitement of working in a fast-paced environment that values creativity and commercial growth.
