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- Tasks: Lead and optimise digital marketing operations and technology for high-performing campaigns.
- Company: Join a dynamic team at the forefront of digital marketing innovation.
- Benefits: Enjoy 25 days annual leave, pension contributions, and extensive learning opportunities.
- Other info: Collaborate with diverse teams and enjoy quarterly socials in state-of-the-art offices.
- Why this job: Make a real impact by driving operational excellence in a fast-paced environment.
- Qualifications: Experience in digital marketing operations and strong HubSpot skills required.
The predicted salary is between 50000 - 60000 £ per year.
We’re looking for a highly organised and technically confident Digital Marketing Operations Manager to lead and optimise the marketing technology ecosystem, digital platforms and operational processes. This role sits at the centre of Marketing, Engineering, Product Marketing, Data & Insights and Sales Operations, ensuring tools, systems and data infrastructure support high-performing campaigns, scalable growth and seamless customer experiences. You’ll play a key role in driving operational excellence across the marketing stack, website platforms and strategic integration projects.
Key Responsibilities
- Own and optimise the marketing technology and operations stack
- Act as the primary owner of HubSpot, ensuring effective governance, automation and platform optimisation
- Manage integrations between HubSpot, Salesforce, Looker and other current and future platforms
- Ensure accurate tracking, attribution, UTMs and clean data flows across systems
- Deliver operational marketing reporting in collaboration with Data & Insights teams
- Own website and CMS operations, governance and optimisation
- Ensure websites support lead generation, conversion optimisation, experimentation and SEO best practice
- Coordinate with Engineering teams and external partners on releases, fixes and enhancements
- Maintain standards for CMS access, templates and publishing workflows
- Lead website migrations, re-platforming and digital consolidation projects
- Support integration of newly acquired businesses into the marketing technology stack
- Partner with Business Change teams to ensure smooth data and process integration
- Drive cross-functional initiatives to improve marketing automation, scalability and operational efficiency
- Develop and maintain documentation, processes and best practice guides for marketing operations
What You’ll Need to Succeed
- Proven experience in digital marketing operations and marketing technology management
- Strong hands‑on experience with HubSpot, including workflows, automation and reporting
- Experience working with Salesforce, Looker and CMS platforms
- Solid understanding of marketing attribution, tracking and data flows
- Ability to collaborate effectively with both technical and non-technical stakeholders
- Highly organised, detail-oriented and process-driven mindset
What’s On Offer
- 25 days annual leave, increasing to 30 days with service
- 5% pension contribution after probation
- State‑of-the-art offices
- Access to a wide range of benefits through My Benefits World
- Free eye care cover
- Life Assurance
- Cycle to Work Scheme
- Employee Assistance Programme (EAP)
- Quarterly company socials
- Extensive Learning & Development opportunities
Digital Marketing Operations Manager in London employer: Forwardrole
Contact Detail:
Forwardrole Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Marketing Operations Manager in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Show off your skills! Create a portfolio or case studies showcasing your work with marketing technology and operations. This will give potential employers a taste of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by researching the company’s marketing stack and thinking about how you can optimise it. Be ready to discuss specific tools like HubSpot and Salesforce, and how you’ve used them in the past.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Digital Marketing Operations Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Digital Marketing Operations Manager. Highlight your experience with HubSpot, Salesforce, and any relevant marketing technology you've worked with. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've optimised marketing operations in the past and how you can bring that expertise to us at StudySmarter.
Showcase Your Organisational Skills: Since we're looking for someone highly organised, make sure to highlight your project management skills. Talk about how you've successfully managed multiple projects or campaigns simultaneously, and how you keep everything running smoothly.
Apply Through Our Website: We encourage you to apply through our website for a seamless application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Forwardrole
✨Know Your Tech Stack
Familiarise yourself with the marketing technology stack mentioned in the job description, especially HubSpot, Salesforce, and Looker. Be ready to discuss your hands-on experience with these tools and how you've optimised them in previous roles.
✨Showcase Your Organisational Skills
As a Digital Marketing Operations Manager, being organised is key. Prepare examples of how you've managed complex projects or processes in the past. Highlight your ability to keep everything running smoothly, from website management to data flows.
✨Prepare for Cross-Functional Collaboration
This role requires working with various teams like Engineering and Sales Operations. Think of specific instances where you've successfully collaborated with both technical and non-technical stakeholders. This will show your versatility and communication skills.
✨Demonstrate Your Data Savvy
Understanding marketing attribution and data flows is crucial. Be prepared to discuss how you've tracked campaign performance and ensured clean data in your previous roles. Bring examples of reports you've created or insights you've derived from data analysis.