At a Glance
- Tasks: Support a busy community service with admin, data management, and coordination.
- Company: Join The Forward Trust, a charity empowering change in people's lives.
- Benefits: Flexible hours, training opportunities, wellbeing days, and a contributory pension scheme.
- Other info: Dynamic role with opportunities for personal growth and meaningful work.
- Why this job: Make a real difference in the community while developing your skills.
- Qualifications: Strong organisational skills and confidence with Microsoft Office and data systems.
The predicted salary is between 13879 - 13879 € per year.
Location: Canterbury
Salary: £13,879.32 per annum
Vacancy Type: Permanent, Part Time
Closing date: 27 May 2026
About The Role
We are looking for a proactive, organised and detail-focused Community Administrator to join Forward Trust's Canterbury service. This is a part-time role (21 hours per week, 3 days weekly, days to be agreed), based in Canterbury but with flexibility required to provide cover across our Ashford and Sittingbourne services when needed. You will play a vital role in supporting the smooth running of a busy community drug and alcohol treatment service. The work is varied and fast-paced, combining administration, data management, and coordination across multiple teams and partner organisations.
What you will be doing:
- Providing day-to-day administrative support for the Canterbury service and covering other East Kent sites when required
- Managing data entry, monitoring systems, and maintaining accurate records across platforms such as Illy, Neo360, Excel, Word, and Outlook
- Supporting performance monitoring and contributing to key targets set by commissioners
- Acting as a first point of contact for enquiries handling calls, emails, and in-person queries professionally and confidentially
- Coordinating communication between internal teams, head office, and clinical partners
- Taking minutes at meetings and supporting reporting and audit processes
- Managing office supplies, post, and general administrative systems
What we are looking for:
- Someone who thrives in a busy environment and can confidently keep multiple plates spinning
- Strong organisational skills with great attention to detail
- Confidence working with Microsoft Office and data systems
- The ability to communicate clearly and professionally with a range of stakeholders
- A calm, flexible approach when priorities shift
- Strong understanding of confidentiality and data protection
- Initiative to improve processes and keep systems running smoothly
This role is central to a service supporting people through drug and alcohol recovery. Your work will directly support accurate reporting, service quality, and most importantly, better outcomes for individuals in the community. If you enjoy structured, meaningful work where no two days are the same, and you like being the person who keeps everything connected behind the scenes, this could be a great fit.
About Us
We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community. We are committed to our cause and the work we carry out as a charity. Equally, the wellbeing of the employees who work for us is also important.
Joining us as an employee, we will offer you the following benefits:
- Flexible working
- Training and development opportunities
- Simply Health Cashback Scheme (optional)
- Season Ticket Loan Scheme
- Cycle to work scheme
- Crisis Loan Scheme
- Electric Car Scheme
- 3 x Wellbeing Days (pro rata'd for part time employees)
- Access to Blue Light Card
- 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays
- Contributory Pension Scheme
- Employer matched contributions of up to 6% in the first two years service and up to 9% thereafter
- Death in Service Payment (2x annual salary)
- Critical Illness Insurance (subject to qualifying criteria)
Please note that we may close this vacancy early if we receive a high volume of suitable applications.
To Apply
If you feel you are a suitable candidate and would like to work for Forward Trust, please click apply to be redirected to our website to complete your application.
Community Administrator in Kent employer: Forward (UK)
At Forward Trust, we pride ourselves on being an exceptional employer dedicated to empowering our employees while making a meaningful impact in the community. Our flexible working arrangements, comprehensive training and development opportunities, and a strong focus on employee wellbeing create a supportive work culture that fosters growth and collaboration. Join us in Canterbury, where your role as a Community Administrator will not only enhance your professional skills but also contribute to the vital mission of helping individuals on their journey to recovery.
StudySmarter Expert Advice🤫
We think this is how you could land Community Administrator in Kent
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those connected to Forward Trust. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research Forward Trust, their mission, and how your skills as a Community Administrator can make a difference. Show them you’re not just another candidate!
✨Tip Number 3
Practice makes perfect! Get a friend to do a mock interview with you. Focus on how you can juggle multiple tasks and keep everything running smoothly, just like the role requires.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Forward Trust team!
We think you need these skills to ace Community Administrator in Kent
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the Community Administrator role. We want to see how you can thrive in a busy environment and keep those plates spinning!
Show Off Your Organisational Skills:Since this role is all about keeping things organised, give us examples of how you've managed multiple tasks or projects in the past. We love seeing that attention to detail and proactive approach!
Communicate Clearly:Your ability to communicate professionally is key! Whether it’s in your cover letter or during any correspondence, make sure you come across as clear and confident. We’re looking for someone who can handle enquiries like a pro!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Forward (UK)
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Community Administrator role. Familiarise yourself with the key responsibilities like data management and communication across teams. This will help you demonstrate how your skills align with what they’re looking for.
✨Showcase Your Organisational Skills
Since this role requires strong organisational abilities, prepare examples from your past experiences where you successfully managed multiple tasks or projects. Be ready to discuss how you keep everything running smoothly, especially in a busy environment.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle shifting priorities. Think of scenarios where you had to adapt quickly or improve processes, and be ready to share those stories during the interview.
✨Communicate Clearly and Confidently
As the first point of contact for enquiries, it’s crucial to convey professionalism. Practice articulating your thoughts clearly and confidently, whether it’s about your experience with Microsoft Office or how you maintain confidentiality in your work.
