At a Glance
- Tasks: Support a busy community service with administration, data management, and coordination.
- Company: Join The Forward Trust, a charity empowering change in people's lives.
- Benefits: Flexible working, training opportunities, wellbeing days, and generous annual leave.
- Other info: Dynamic role with opportunities for personal growth and meaningful impact.
- Why this job: Make a real difference in the community while developing your skills.
- Qualifications: Strong organisational skills and confidence with Microsoft Office and data systems.
The predicted salary is between 13879 - 13879 £ per year.
Location: Canterbury
Salary: £13,879.32 per annum
Vacancy Type: Permanent, Part Time
Closing date: 27 May 2026
About The Role
We are looking for a proactive, organised and detail-focused Community Administrator to join Forward Trust's Canterbury service. This is a part-time role (21 hours per week, 3 days weekly, days to be agreed), based in Canterbury but with flexibility required to provide cover across our Ashford and Sittingbourne services when needed. You will play a vital role in supporting the smooth running of a busy community drug and alcohol treatment service. The work is varied and fast-paced, combining administration, data management, and coordination across multiple teams and partner organisations.
What you will be doing:
- Providing day-to-day administrative support for the Canterbury service and covering other East Kent sites when required
- Managing data entry, monitoring systems, and maintaining accurate records across platforms such as Illy, Neo360, Excel, Word, and Outlook
- Supporting performance monitoring and contributing to key targets set by commissioners
- Acting as a first point of contact for enquiries handling calls, emails, and in-person queries professionally and confidentially
- Coordinating communication between internal teams, head office, and clinical partners
- Taking minutes at meetings and supporting reporting and audit processes
- Managing office supplies, post, and general administrative systems
What we are looking for:
- Someone who thrives in a busy environment and can confidently keep multiple plates spinning
- Strong organisational skills with great attention to detail
- Confidence working with Microsoft Office and data systems
- The ability to communicate clearly and professionally with a range of stakeholders
- A calm, flexible approach when priorities shift
- Strong understanding of confidentiality and data protection
- Initiative to improve processes and keep systems running smoothly
This role is central to a service supporting people through drug and alcohol recovery. Your work will directly support accurate reporting, service quality, and most importantly, better outcomes for individuals in the community. If you are someone who enjoys structured, meaningful work where no two days are the same, and you like being the person who keeps everything connected behind the scenes, this could be a great fit.
About Us
We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community. We are committed to our cause and the work we carry out as a charity. Equally, the wellbeing of the employees who work for us is also important.
Joining us as an employee, we will offer you the following benefits:
- Flexible working
- Training and development opportunities
- Simply Health Cashback Scheme (optional)
- Season Ticket Loan Scheme
- Cycle to work scheme
- Crisis Loan Scheme
- Electric Car Scheme
- 3 x Wellbeing Days (pro rata'd for part time employees)
- Access to Blue Light Card
- 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays
- Contributory Pension Scheme
- Employer matched contributions of up to 6% in the first two years service and up to 9% thereafter
- Death in Service Payment (2x annual salary)
- Critical Illness Insurance (subject to qualifying criteria)
Please note that we may close this vacancy early if we receive a high volume of suitable applications.
To Apply
If you feel you are a suitable candidate and would like to work for Forward Trust, please click apply to be redirected to our website to complete your application.
Community Administrator in Canterbury employer: Forward (UK)
At The Forward Trust, we pride ourselves on being an exceptional employer dedicated to empowering our employees while making a meaningful impact in the community. Our flexible working arrangements, comprehensive training and development opportunities, and a strong focus on employee wellbeing create a supportive work culture that fosters growth and collaboration. Join us in Canterbury, where your role as a Community Administrator will not only enhance your professional skills but also contribute to transforming lives through our vital services.
StudySmarter Expert Advice🤫
We think this is how you could land Community Administrator in Canterbury
✨Tip Number 1
Get to know the company! Research Forward Trust and understand their mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the role and the company culture, which can give you an edge in your application.
✨Tip Number 3
Prepare for the interview by practising common questions related to community administration. Think about how your skills align with the job description and be ready to share specific examples from your past experiences.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Forward Trust team.
We think you need these skills to ace Community Administrator in Canterbury
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the Community Administrator role. We want to see how you can thrive in a busy environment and keep those plates spinning!
Show Off Your Organisational Skills:Since this role is all about being organised and detail-focused, give us examples of how you've managed multiple tasks or projects in the past. We love seeing that proactive approach in action!
Communicate Clearly:Your ability to communicate professionally is key! Whether it’s in your cover letter or CV, make sure you convey your thoughts clearly and confidently. Remember, we’re looking for someone who can handle enquiries like a pro.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it gives you a chance to explore more about what we do at Forward Trust.
How to prepare for a job interview at Forward (UK)
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Community Administrator role. Familiarise yourself with the key responsibilities like data management and communication across teams. This will help you demonstrate how your skills align with what they’re looking for.
✨Showcase Your Organisational Skills
Since this role requires strong organisational abilities, prepare examples from your past experiences where you successfully managed multiple tasks or projects. Be ready to discuss how you keep everything running smoothly, especially in a busy environment.
✨Communicate Clearly and Confidently
Practice articulating your thoughts clearly, as effective communication is crucial for this position. Think about how you would handle enquiries or coordinate between teams, and be prepared to share specific instances where you’ve done this successfully.
✨Emphasise Your Flexibility and Initiative
The job requires a calm and flexible approach when priorities shift. Prepare to discuss situations where you adapted to changes quickly and took the initiative to improve processes. This will show that you can thrive in a dynamic work environment.
