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- Tasks: Coordinate and support volunteers to help people in recovery thrive.
- Company: The Forward Trust, a community-focused charity making a real difference.
- Benefits: Flexible working, training opportunities, wellbeing days, and generous annual leave.
- Why this job: Empower individuals in recovery while gaining valuable experience in a supportive environment.
- Qualifications: Experience in volunteer coordination and strong communication skills.
- Other info: Join a passionate team dedicated to positive change in Liverpool.
The predicted salary is between 21594 - 28992 £ per year.
Location: Liverpool
Salary: £26,993
Vacancy Type: Permanent
Advertising End Date: 02 March 2026
About The Role
Help people in recovery give back, grow, and move forward. The Forward Trust delivers life-changing recovery services across Liverpool, including the SHARP day rehab programme and The Brink, a unique, discreet space where people affected by addiction feel safe to ask for help. As our Volunteer Coordinator, you will play a vital role in supporting people in recovery to volunteer, build confidence, and progress towards employment, while making sure our services are powered by well-trained, supported volunteers.
About the role
This is a hands-on, people-focused role coordinating volunteers across Forward Trust services in Liverpool. You will recruit, train, mentor and deploy volunteers, many of whom are using volunteering as part of their recovery journey. The role includes occasional evening and weekend work, and representing Forward Trust at volunteer and business forums.
What you will be doing:
- Recruit, induct, train and mentor volunteers across Forward Trust services in Liverpool
- Act as lead mentor, supporting volunteers development, wellbeing and progression towards employment
- Coordinate volunteer placements, ensuring appropriate training, supervision and support, particularly at The Brink
- Organise and deliver volunteer training events (currently three per year)
- Maintain accurate volunteer records (DBS, right to work, training, contact details) and manage relevant databases
- Track volunteer progress and provide data and reporting for funders and internal reviews
- Develop volunteer incentives and social events with management support
- Contribute to audits, reporting and continuous service improvement
What we are looking for:
- Experience supporting, coordinating or mentoring volunteers
- Strong organisational skills and confidence managing records and data
- A people-centred approach with excellent communication skills
- Commitment to recovery-focused, inclusive and values-led services
- willingness to work flexibly when required
You will be part of a unique, community-based recovery service making a real difference across Liverpool. This role offers the chance to support people in recovery to rebuild confidence, gain experience and move towards employment, all within a supportive, values-driven organisation where your work has visible impact and purpose every day.
About Us
We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community.
We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us as an employee, we will offer you the following benefits:
- Flexible working
- Training and development opportunities
- Simply Health Cashback Scheme (optional)
- Season Ticket Loan Scheme
- Cycle to work scheme
- Crisis Loan Scheme
- Electric Car Scheme
- 3 x Wellbeing Days (pro rata'd for part time employees)
- Access to Blue Light Card
- 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays
- Contributory Pension Scheme
- Employer matched contributions of up to 6% in the first two years service and up to 9% thereafter
- Death in Service Payment (2x annual salary)
- Critical Illness Insurance (subject to qualifying criteria)
Please note that we may close this vacancy early if we receive a high volume of suitable applications.
Employee Screening and Eligibility to Work
Dependent on role you may be required to undertake a Disclosure and Barring Service Check, details of which will be shared with you at interview. If successful in your application, you will be required to provide eligibility to work evidence in line with the Eligibility to Work in the UK requirements.
To Apply
If you feel you are a suitable candidate and would like to work for Forward Trust, please click apply to be redirected to our website to complete your application.
Volunteer Coordinator employer: Forward Trust
Contact Detail:
Forward Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Volunteer Coordinator
✨Tip Number 1
Get to know the organisation! Research The Forward Trust and its mission. Understanding their values and services will help you tailor your approach during interviews and show that you're genuinely interested in making a difference.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the role and the company culture, which can give you an edge when it comes to interviews.
✨Tip Number 3
Prepare for those tricky questions! Think about how your experience aligns with the responsibilities of a Volunteer Coordinator. Be ready to share specific examples of how you've supported or mentored volunteers in the past.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining The Forward Trust team!
We think you need these skills to ace Volunteer Coordinator
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for supporting people in recovery shine through. We want to see how much you care about making a difference and how your values align with ours.
Be Specific About Your Experience: Make sure to highlight any relevant experience you have in coordinating or mentoring volunteers. We love details, so share specific examples of how you've helped others grow and succeed!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Volunteer Coordinator role. Mention how your skills match the job description and why you’re excited about this opportunity with us.
Apply Through Our Website: Remember, the best way to apply is through our website. It’s super easy and ensures your application goes straight to us. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Forward Trust
✨Know Your Stuff
Before the interview, make sure you understand the Forward Trust's mission and values. Familiarise yourself with their services, especially those related to recovery and volunteering. This will show your genuine interest and help you connect your experience to their goals.
✨Showcase Your People Skills
As a Volunteer Coordinator, you'll be working closely with people in recovery. Be ready to share examples of how you've supported or mentored others in the past. Highlight your communication skills and your ability to create a supportive environment for volunteers.
✨Prepare for Practical Scenarios
Expect questions that assess your organisational skills and problem-solving abilities. Think of specific situations where you successfully coordinated volunteers or managed records. Practising these scenarios can help you articulate your thought process during the interview.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready about the role or the organisation. This could be about their volunteer training events or how they measure the success of their programmes. It shows you're engaged and eager to contribute to their mission.
