At a Glance
- Tasks: Support clients overnight, ensuring safety and stability in a therapeutic environment.
- Company: Join The Forward Trust, a social enterprise dedicated to empowering change.
- Benefits: Flexible working, training opportunities, wellbeing days, and generous annual leave.
- Other info: Be part of a supportive team committed to positive change.
- Why this job: Make a real difference in people's recovery journeys while developing your skills.
- Qualifications: Experience in health or social care, strong communication, and emotional resilience.
Location: Clouds House
Salary: ÂŁ24,425 per annum
Vacancy Type: Permanent, Full Time
Expiry Date: 03 Jun 2026
About The Role
Be part of a team that holds the line through the night, supporting recovery, safety, and change when it matters most. At Clouds House, we are recruiting a Waking Night Support Worker to join our team on a full-time basis (34.5 hours per week). Working within our integrated “One Team” model, you’ll play a vital role in maintaining a safe, structured, and therapeutic residential environment during overnight hours, supporting clients engaged in recovery through a 12-Step and trauma-informed approach. This is an active, hands-on night role where your presence is essential throughout the shift. You’ll be visible, alert, and responsive, helping to ensure safety, stability, and calm across the community while reinforcing recovery-focused routines and professional boundaries.
What you’ll be doing
- Maintaining a safe, structured and recovery-focused environment overnight
- Supporting medication processes (including eMAR where trained)
- Completing accurate, inspection-ready documentation and handovers
- Monitoring and escalating safeguarding, welfare, or risk concerns
- Responding calmly and professionally to incidents or client needs
- Upholding infection prevention, health & safety, and governance standards
- Reinforcing 12-Step and trauma-informed approaches in daily practice
What you bring
You are steady under pressure, communicate clearly, and understand the importance of professional boundaries in a therapeutic setting. You’re reliable, observant, and committed to supporting people in recovery. We’re looking for:
- Experience in health, social care, recovery or residential settings
- Understanding of safeguarding and risk awareness
- Strong communication and teamwork skills
- Emotional resilience and consistency
- Commitment to recovery-focused, trauma-informed practice
Desirable:
- Experience in addiction or mental health services
- Knowledge of 12-Step approaches
- Behaviour management experience
- Care Certificate (or willingness to complete)
- UK driving licence
Night support is essential in maintaining safety, continuity, and therapeutic stability. Your work helps hold the environment together overnight, ensuring clients remain supported and the recovery process continues in a safe and structured way.
About Us
We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community. We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important.
Joining us as an employee, we will offer you the following benefits:
- Flexible working
- Training and development opportunities
- BHSF Cashback Scheme (optional)
- Season Ticket Loan Scheme
- Cycle to work scheme
- Crisis Loan Scheme
- Electric Car Scheme
- 3 x Wellbeing Days (pro rata'd for part time employees)
- Access to Blue Light Card
- 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays
- Contributory Pension Scheme – Employer matched contributions of up to 6% in the first two years’ service and up to 9% thereafter
- Death in Service Payment (2x annual salary)
- Critical Illness Insurance (subject to qualifying criteria)
Please note that we may close this vacancy early if we receive a high volume of suitable applications.
To Apply
If you feel you are a suitable candidate and would like to work for Forward Trust, please click apply to be redirected to our website to complete your application.
Waking Night Support Worker in Salisbury employer: Forward Trust
Contact Detail:
Forward Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waking Night Support Worker in Salisbury
✨Tip Number 1
Get to know the company culture! Before your interview, check out The Forward Trust's website and social media. Understanding their mission and values will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your responses to common interview questions. Think about how your experience aligns with the role of a Waking Night Support Worker. Be ready to share specific examples of how you've supported others in recovery or managed challenging situations.
✨Tip Number 3
Showcase your emotional resilience! During the interview, highlight times when you've stayed calm under pressure. This is crucial for a night support role, so make sure they see you as someone who can handle the demands of the job.
✨Tip Number 4
Don’t forget to ask questions! Prepare a few thoughtful questions about the team dynamics or the support provided to staff. This shows you're engaged and serious about contributing to the recovery-focused environment at Clouds House.
We think you need these skills to ace Waking Night Support Worker in Salisbury
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your experience in health, social care, or recovery settings. We want to see how your background aligns with the role of a Waking Night Support Worker at Clouds House.
Showcase Your Skills: Emphasise your strong communication and teamwork skills in your written application. We’re looking for someone who can maintain professional boundaries while being supportive, so let us know how you’ve done this in the past!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your documentation is easy to read and free from jargon. This will help us understand your qualifications quickly.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Forward Trust
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Waking Night Support Worker. Familiarise yourself with the 12-Step and trauma-informed approaches mentioned in the job description. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Experience
Be ready to discuss your previous experience in health, social care, or residential settings. Think of specific examples where you've supported individuals in recovery or managed challenging situations. This will highlight your suitability for the role and your ability to handle the demands of the job.
✨Demonstrate Emotional Resilience
As a Waking Night Support Worker, you'll need to stay calm under pressure. Prepare to share instances where you've successfully navigated stressful situations or provided support during crises. This will illustrate your emotional resilience and commitment to maintaining a safe environment for clients.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how they implement the 12-Step approach in practice. This shows your enthusiasm for the role and helps you gauge if the organisation is the right fit for you.