Support Worker - Clouds House in Salisbury

Location: Sailsbury

Salary: £24,479 per annum

Vacancy Type: Permanent, Full Time

Looking for a role where you can genuinely make a difference every day? At Clouds House, we’re seeking compassionate, resilient and motivated Support Workers to join our recovery-focused residential team. This is a full-time role (35 hours per week), based at Clouds House. Working within our fully integrated “One Team” approach, you’ll help create a safe, structured and supportive environment that empowers clients on their recovery journey. This is a hands-on role where professionalism, empathy and teamwork are at the heart of everything we do.

What You’ll Be Doing

• Supporting clients to engage in daily routines and therapeutic programmes
• Promoting a safe, respectful and recovery-focused environment
• Encouraging communal living responsibilities and positive wellbeing
• Maintaining accurate records and supporting medication processes
• Identifying and escalating safeguarding or welfare concerns
• Working closely with the multidisciplinary team to deliver consistent support
• Responding calmly and professionally to incidents and challenges

What We’re Looking For

• Experience within health, social care, residential or recovery settings
• Strong communication skills and emotional resilience
• Understanding of safeguarding and professional boundaries
• A team player committed to trauma-informed and recovery-focused practice
• Willingness to complete training including Care Certificate, eMAR and ILS

Desirable

• Experience within addiction or mental health services
• Knowledge of 12-Step recovery models
• Experience managing challenging behaviour
• Full UK Driving Licence

You’ll become part of a dedicated team passionate about helping people build sustainable recovery and positive futures. We offer a supportive working environment, ongoing training and the opportunity to play a meaningful role in transforming lives. Apply now and be part of something that truly matters.

About Us

We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community. We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important.

Joining us as an employee, we will offer you the following benefits:

• Flexible working
• Training and development opportunities
• Simply Health Cashback Scheme (optional)
• Season Ticket Loan Scheme
• Cycle to work scheme
• Crisis Loan Scheme
• Electric Car Scheme
• 3 x Wellbeing Days (pro rata'd for part time employees)
• Access to Blue Light Card
• 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays
• Contributory Pension Scheme – Employer matched contributions of up to 6% in the first two years’ service and up to 9% thereafter
• Death in Service Payment (2x annual salary)
• Critical Illness Insurance (subject to qualifying criteria)

Please note that we may close this vacancy early if we receive a high volume of suitable applications.

Diversity at Forward Trust

The Forward Trust commits to providing opportunities to everyone. We want to ensure we have a diverse team with a range of lived and professional experiences. This includes those with ‘Lived Experience’ of addiction, offending, or homelessness. When we recruit, we welcome applications from everyone. This is inclusive of age, gender, ethnicity, disability, sexual orientation, gender identity, religion and/or belief, marriage and civil partnerships, pregnancy and maternity and socio-economic background. Where operationally possible, we will consider flexible working requests and make reasonable adjustments for all roles. We want our recruitment process to be accessible to everyone. If you require any reasonable adjustments at any stage, please let us know.

Employee Screening and Eligibility to Work

Dependent on role you may be required to undertake a Disclosure and Barring Service Check, details of which will be shared with you at interview. If successful in your application, you will be required to provide eligibility to work evidence in line with the ‘Eligibility to Work in the UK’ requirements.

Our Commitment to Safeguarding

We are committed to safeguarding and promoting the welfare of children, young people, and adults at risk. Forward Trust follow safer recruitment practices and support a culture of openness and accountability.

To Apply

If you feel you are a suitable candidate and would like to work for the Forward Trust, please click apply to be redirected to their website to complete your application.