At a Glance
- Tasks: Lead and oversee high-quality services in substance misuse treatment across South Wales.
- Company: Join The Forward Trust, a social enterprise dedicated to empowering lives.
- Benefits: Competitive salary, meaningful work, and opportunities for professional growth.
- Other info: Dynamic role with opportunities for travel and collaboration.
- Why this job: Make a real difference in people's lives while driving service excellence.
- Qualifications: Experience in drug and alcohol treatment services and strong leadership skills.
The predicted salary is between 45000 - 50000 £ per year.
The Regional Manager is a pivotal role within The Forward Trust, providing strategic leadership and operational oversight to ensure the effective delivery of high-quality services across the region. You will play a key role in ensuring the successful integration of clinical and psychosocial services across both community and custodial settings, driving excellence in service delivery and ensuring that the needs of the people we support remain at the heart of everything we do.
Working closely with the Head of Services, you will lead and support regional teams, ensuring services meet contractual obligations, maintain high standards of clinical governance and deliver positive outcomes for the people accessing our support.
You will be responsible for:
- Providing effective leadership and line management to Service Managers and Team Leaders across your region, supporting them to deliver high-performing services.
- Monitoring service performance and producing regular reports for commissioners and prime contractors, demonstrating compliance with agreed quality standards and service levels.
- Representing the region at contract review meetings and contributing to clinical governance meetings.
- Ensuring services comply with clinical governance frameworks, audit processes and organisational policies.
- Maintaining compliance with all relevant legal, professional and regulatory requirements relating to clinical service delivery.
- Supporting the ongoing research, development and implementation of best practice across the organisation.
- Identifying opportunities for service development, improvement and growth, contributing to strategic objectives and business development bids.
- Working collaboratively with the Head of Services to identify emerging opportunities and ensure learning and intelligence from the region inform wider organisational development.
- Driving continuous improvement, ensuring services remain responsive, effective and focused on delivering the best possible outcomes.
This is an exciting opportunity for an experienced leader who is passionate about substance misuse treatment and recovery, and who can combine strategic thinking with strong operational management to make a meaningful difference.
About you
You will be an experienced and confident manager with a strong understanding of drug and alcohol treatment services, including the delivery of addiction treatment programmes within custodial environments. You will have the ability to lead and motivate teams, manage performance and ensure services consistently deliver high-quality, person-centred support.
You will bring a commitment to evidence-based treatment approaches, including 12-step interventions and psychosocial interventions, alongside an understanding of community-based provision. You will also have:
- A thorough understanding of drug and alcohol services, including addiction treatment programmes within prison settings.
- A commitment to 12-step interventions and treatment approaches.
- Knowledge and understanding of psychosocial interventions and community-based service provision.
- Experience of developing and implementing service improvements.
- Proven experience in people management, performance management and leading teams.
- Experience of supervising and developing staff, enhancing their skills and supporting them to work effectively.
- An understanding of the voluntary sector and the challenges and opportunities it presents.
- An understanding of, and sensitivity towards, equality, diversity and inclusion.
- Good working knowledge of Microsoft Office packages.
- Experience using database monitoring systems and overseeing the collection, recording and collation of information, including statistical data for audit, research and performance reporting.
- Strong organisational, planning and prioritisation skills.
- Flexibility and adaptability to respond to the changing needs of services.
- The ability to represent The Forward Trust in a positive, professional and credible manner.
- A proactive, solution-focused approach, with the ability to identify key issues and respond effectively.
- Strong communication, negotiation and influencing skills.
- Experience of financial management, including the monitoring and management of project budgets.
- The ability to engage effectively and sensitively with the client group.
Above all, you will be passionate about supporting people affected by drug and alcohol dependency, committed to improving lives and motivated to create a culture of excellence, accountability and continuous improvement across your region.
About Us
We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community.
Please note that we may close this vacancy early if we receive a high volume of suitable applications. Please note that remote roles may require occasional travel for site visits, training and meetings.
To Apply
If you feel you are a suitable candidate and would like to work for Forward Trust, please click apply to be redirected to our website to complete your application.
Regional Manager employer: Forward Trust
The Forward Trust is an exceptional employer dedicated to empowering individuals to overcome the challenges of crime and addiction. Located in Hertfordshire, we offer a supportive work culture that prioritises employee wellbeing, flexible working arrangements, and comprehensive training and development opportunities. Our commitment to social impact, combined with family-friendly policies and a collaborative environment, makes us an ideal place for passionate professionals looking to make a meaningful difference in the lives of others.
StudySmarter Expert Advice🤫
We think this is how you could land Regional Manager
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at Forward Trust!
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Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at Forward Trust.
We think you need these skills to ace Regional Manager
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Forward Trust. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to Forward Trust and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at Forward Trust. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to Forward Trust's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at Forward Trust
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Forward Trust.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at Forward Trust will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact Forward Trust and how you would contribute to adapting HR strategies.
