Recovery Navigator

Recovery Navigator

Full-Time 21000 - 30000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support individuals on probation in their recovery journey and reduce re-offending.
  • Company: Join The Forward Trust, a values-driven social enterprise making a real difference.
  • Benefits: Flexible working, training opportunities, wellbeing days, and generous annual leave.
  • Why this job: Make a genuine impact by helping people rebuild their lives and achieve stability.
  • Qualifications: Experience in supporting individuals with complex needs and strong engagement skills.
  • Other info: Remote work with travel across London; dynamic role with varied caseload.

The predicted salary is between 21000 - 30000 £ per year.

Location: London

Salary: £25,207 per annum

Vacancy Type: Permanent

Advertising End Date: 06 Mar 2026

About The Role

Want a role where your work genuinely changes lives? We’re looking for a Recovery Navigator to support people on probation as they navigate recovery, rebuild stability, and reduce re-offending. This role is remote-based, with regular travel across London boroughs to meet service users at hubs and probation-mandated locations. You’ll work as part of a flexible, multi-disciplinary team delivering high-impact support across London’s probation clusters. This is a varied, people-focused role where no two days look the same.

What you’ll be doing

  • Managing a diverse caseload of adult male prison leavers and people on community orders
  • Completing comprehensive assessments and co-creating SMART, recovery-focused action plans
  • Delivering 1:1 support, group work and virtual sessions
  • Building trust, motivation and continuity of contact throughout the recovery journey
  • Signposting and liaising with probation staff and partner agencies to ensure sustained engagement with treatment
  • Maintaining accurate, timely records using Refer and Monitor systems
  • Supporting people with complex needs, including co-occurring mental health challenges
  • Some RNs will act as subject matter experts (e.g. BAME communities, chemsex), supporting colleagues across the service

What we’re looking for

  • Experience supporting people with substance use, mental health or complex needs
  • Confidence working independently while collaborating across multi-disciplinary teams
  • Strong assessment, planning and engagement skills
  • Flexibility to work London-wide (not limited to one cluster)
  • Comfortable working remotely, with occasional travel for training

You’ll be part of a values-driven organisation where your work has real impact, supporting people to rebuild their lives and reduce re-offending. We offer flexible working, a supportive multi-disciplinary team, and opportunities to develop specialist expertise while working across a varied and meaningful caseload. This is a role where your skills are valued, your voice is heard, and the work you do genuinely makes a difference every day.

All probation-based roles are subject to enhanced DBS checks and HMPPS security vetting. These checks can take up to 6-12 weeks to complete. Any offer of employment will be conditional upon the successful completion of both checks. Please note if you have lived overseas within the last 5 years then checks may take longer.

About Us

We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community. We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important.

Joining us as an employee, we will offer you the following benefits:

  • Flexible working
  • Training and development opportunities
  • Simply Health Cashback Scheme (optional)
  • Season Ticket Loan Scheme
  • Cycle to work scheme
  • Crisis Loan Scheme
  • Electric Car Scheme
  • 3 x Wellbeing Days (pro rata'd for part time employees)
  • Access to Blue Light Card
  • 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays
  • Contributory Pension Scheme – Employer matched contributions of up to 6% in the first two years’ service and up to 9% thereafter
  • Death in Service Payment (2x annual salary)
  • Critical Illness Insurance (subject to qualifying criteria)

Please note that we may close this vacancy early if we receive a high volume of suitable applications.

To Apply

If you feel you are a suitable candidate and would like to work for Forward Trust, please click apply to be redirected to our website to complete your application.

Recovery Navigator employer: Forward Trust

The Forward Trust is an exceptional employer dedicated to empowering individuals to break the cycles of crime and addiction, making a tangible difference in their lives. With a strong commitment to employee wellbeing, we offer flexible working arrangements, comprehensive training and development opportunities, and a supportive multi-disciplinary team environment. Our London-based Recovery Navigator role provides a unique chance to engage with diverse communities while enjoying generous benefits, including 25 days of annual leave, a contributory pension scheme, and wellbeing initiatives that prioritise your health and work-life balance.
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Contact Detail:

Forward Trust Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Recovery Navigator

✨Tip Number 1

Network like a pro! Reach out to people in the field, attend relevant events, and connect with professionals on LinkedIn. The more connections you make, the better your chances of landing that Recovery Navigator role.

✨Tip Number 2

Prepare for interviews by practising common questions related to recovery support and multi-disciplinary teamwork. We recommend doing mock interviews with friends or using online resources to boost your confidence.

✨Tip Number 3

Showcase your passion for helping others during interviews. Share personal stories or experiences that highlight your commitment to supporting individuals on their recovery journey. This will resonate with the values of The Forward Trust.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our mission to empower people to rebuild their lives.

We think you need these skills to ace Recovery Navigator

Experience supporting people with substance use
Experience supporting people with mental health challenges
Experience supporting people with complex needs
Strong assessment skills
Strong planning skills
Strong engagement skills
Ability to manage a diverse caseload
Confidence working independently
Collaboration across multi-disciplinary teams
Flexibility to work London-wide
Comfortable working remotely
Building trust and motivation
Maintaining accurate records
Signposting and liaising with partner agencies

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your application to highlight your experience with substance use and mental health. We want to see how your skills align with the role of Recovery Navigator, so don’t hold back!

Showcase Your People Skills: This role is all about connecting with people, so let us know about your experience in building trust and supporting individuals on their recovery journey. Share specific examples that demonstrate your engagement skills.

Be Clear and Concise: When filling out your application, keep it straightforward. Use clear language and avoid jargon. We appreciate a well-structured application that’s easy to read and gets straight to the point.

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!

How to prepare for a job interview at Forward Trust

✨Know Your Stuff

Make sure you understand the role of a Recovery Navigator inside out. Familiarise yourself with the challenges faced by people on probation and how your support can make a difference. Research The Forward Trust’s mission and values, so you can align your answers with their goals.

✨Showcase Your Experience

Prepare to discuss your past experiences supporting individuals with substance use or mental health issues. Use specific examples that highlight your assessment, planning, and engagement skills. This will demonstrate your ability to manage a diverse caseload effectively.

✨Be Person-Centred

Since this role is all about building trust and motivation, be ready to talk about how you approach relationship-building. Share strategies you've used to engage clients and maintain continuity of contact throughout their recovery journey.

✨Ask Thoughtful Questions

Prepare some insightful questions to ask at the end of your interview. This could include inquiries about the team dynamics, training opportunities, or how success is measured in the role. It shows your genuine interest in the position and helps you assess if it’s the right fit for you.

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