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- Tasks: Manage referrals and maintain records to support individuals transitioning from prison to community healthcare.
- Company: Join a purpose-driven charity dedicated to breaking the cycle of crime.
- Benefits: Flexible working, training opportunities, wellbeing days, and generous annual leave.
- Why this job: Make a real impact in people's lives while working remotely and flexibly.
- Qualifications: Strong admin skills, attention to detail, and a collaborative spirit.
- Other info: Be part of a diverse team committed to quality and continuous improvement.
The predicted salary is between 18346 - 18346 £ per year.
RECONNECT supports people leaving prison to access the healthcare and wellbeing services they need to rebuild their lives. From GP registration to mental health referrals and wider community support, we ensure no one falls through the gaps at a critical transition point.
We’re looking for a highly organised, proactive Data Administrator to join our East of England team in a fully remote, part-time role (28 hours per week). This is an opportunity to make a real impact while working flexibly from home.
As Reconnect EoE Data Administrator, you’ll play a central role in managing referrals, maintaining accurate records, and ensuring smooth communication between prisons, probation, healthcare providers and community services. This is more than a data role; it’s about enabling safe transitions and better outcomes.
Key Responsibilities
- Receive, process and triage referrals from prison healthcare, probation and partner agencies
- Manage the Single Point of Contact (email & phone)
- Add and maintain assessments for the Reconnect EoE Team
- Maintain accurate, secure and audit-ready records
- Support clear referral pathways across all settings
- Contribute to monitoring, reporting, KPIs and quality standards
- Work collaboratively with healthcare, probation and voluntary sector partners
- Support training of RECONNECT workers and trainees
- Assist with safeguarding processes and risk monitoring
What We’re Looking For
- Strong administrative and data management skills
- Experience using secure databases and case management systems
- Excellent organisation and attention to detail
- Ability to prioritise and meet deadlines
- A trauma-informed, non-judgemental communication style
- A collaborative team player committed to high-quality service delivery
By joining RECONNECT, you’ll become part of a purpose-driven service that plays a vital role in breaking the cycle of crime. Your work will directly support safer transitions from prison to community healthcare, helping individuals access coordinated, person-centred support at a critical time in their lives. You’ll work within a collaborative, values-led team committed to quality, continuous improvement and making a genuine, measurable difference every day.
We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us as an employee, we will offer you the following benefits:
- Flexible working
- Training and development opportunities
- Simply Health Cashback Scheme (optional)
- Season Ticket Loan Scheme
- Cycle to work scheme
- Crisis Loan Scheme
- Electric Car Scheme
- 3 x Wellbeing Days (pro rata'd for part time employees)
- Access to Blue Light Card
- 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays
- Contributory Pension Scheme – Employer matched contributions of up to 6% in the first two years’ service and up to 9% thereafter
- Death in Service Payment (2x annual salary)
- Critical Illness Insurance (subject to qualifying criteria)
Please note that we may close this vacancy early if we receive a high volume of suitable applications.
Diversity at Forward Trust
The Forward Trust commits to providing opportunities to everyone. We want to ensure we have a diverse team with a range of lived and professional experiences. This includes those with ‘Lived Experience’ of addiction, offending, or homelessness.
When we recruit, we welcome applications from everyone. This is inclusive of age, gender, ethnicity, disability, sexual orientation, gender identity, religion and/or belief, marriage and civil partnerships, pregnancy and maternity and socio-economic background. Where operationally possible, we will consider flexible working requests and make reasonable adjustments for all roles.
We want our recruitment process to be accessible to everyone. If you require any reasonable adjustments at any stage, please let us know.
Employee Screening and Eligibility to Work
Dependent on role you may be required to undertake a Disclosure and Barring Service Check, details of which will be shared with you at interview. If successful in your application, you will be required to provide eligibility to work evidence in line with the ‘Eligibility to Work in the UK’ requirements.
To Apply
If you feel you are a suitable candidate and would like to work for Forward Trust, please click apply to be redirected to our website to complete your application.
Reconnect EoE Data Administrator employer: Forward Trust
Contact Detail:
Forward Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reconnect EoE Data Administrator
✨Tip Number 1
Get your networking game on! Reach out to people in the field, especially those connected to RECONNECT. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Prepare for the interview like it’s a big exam. Research the organisation, understand their mission, and think about how your skills can help them achieve their goals. Show them you’re not just another candidate!
✨Tip Number 3
Practice your communication skills. Since this role involves liaising with various stakeholders, being clear and confident in your communication will set you apart. Maybe do a mock interview with a mate!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at RECONNECT.
We think you need these skills to ace Reconnect EoE Data Administrator
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Data Administrator. We want to see how you can contribute to our mission, so don’t hold back!
Showcase Your Organisation Skills: Since this role requires strong administrative skills, give examples of how you've successfully managed data or projects in the past. We love seeing your attention to detail and ability to prioritise tasks!
Communicate Clearly: Use a clear and concise writing style in your application. Remember, we value trauma-informed communication, so let your non-judgemental approach shine through in your words.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this impactful role. We can’t wait to hear from you!
How to prepare for a job interview at Forward Trust
✨Know Your Role
Before the interview, make sure you thoroughly understand the responsibilities of a Reconnect EoE Data Administrator. Familiarise yourself with the key tasks like managing referrals and maintaining records. This will help you demonstrate your knowledge and show how your skills align with their needs.
✨Showcase Your Skills
Highlight your strong administrative and data management skills during the interview. Be ready to provide specific examples of how you've used secure databases or case management systems in previous roles. This will give them confidence in your ability to handle the job effectively.
✨Emphasise Teamwork
Since this role involves collaboration with various partners, be prepared to discuss your experience working in teams. Share examples of how you've contributed to a team environment and supported colleagues, especially in high-pressure situations. This will showcase your commitment to quality service delivery.
✨Communicate with Empathy
Given the nature of the work, it's crucial to convey a trauma-informed, non-judgemental communication style. Practice how you would approach sensitive topics and demonstrate your understanding of the challenges faced by individuals transitioning from prison to community healthcare. This will resonate well with their values.
