At a Glance
- Tasks: Support clients in their recovery journey and promote positive wellbeing.
- Company: Join The Forward Trust, a social enterprise dedicated to transforming lives.
- Benefits: Flexible working, training opportunities, and generous annual leave.
- Other info: Be part of a diverse team committed to empowering change.
- Why this job: Make a real difference every day in a supportive environment.
- Qualifications: Experience in health or social care and strong communication skills.
Location: Salisbury
Salary: £26,000 per annum
Vacancy Type: Permanent, Full Time
Looking for a role where you can genuinely make a difference every day? At Clouds House, we’re seeking compassionate, resilient and motivated Support Workers to join our recovery-focused residential team. This is a full-time role (35 hours per week), based at Clouds House.
Working within our fully integrated “One Team” approach, you’ll help create a safe, structured and supportive environment that empowers clients on their recovery journey. This is a hands-on role where professionalism, empathy and teamwork are at the heart of everything we do.
What You’ll Be Doing
- Supporting clients to engage in daily routines and therapeutic programmes
- Promoting a safe, respectful and recovery-focused environment
- Encouraging communal living responsibilities and positive wellbeing
- Maintaining accurate records and supporting medication processes
- Identifying and escalating safeguarding or welfare concerns
- Working closely with the multidisciplinary team to deliver consistent support
- Responding calmly and professionally to incidents and challenges
What We’re Looking For
- Experience within health, social care, residential or recovery settings
- Strong communication skills and emotional resilience
- Understanding of safeguarding and professional boundaries
- A team player committed to trauma-informed and recovery-focused practice
- Willingness to complete training including Care Certificate, eMAR and ILS
Desirable
- Experience within addiction or mental health services
- Knowledge of 12-Step recovery models
- Experience managing challenging behaviour
- Full UK Driving Licence
You’ll become part of a dedicated team passionate about helping people build sustainable recovery and positive futures. We offer a supportive working environment, ongoing training and the opportunity to play a meaningful role in transforming lives.
Apply now and be part of something that truly matters.
About Us
We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community.
We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us as an employee, we will offer you the following benefits:
- Flexible working
- Training and development opportunities
- Simply Health Cashback Scheme (optional)
- Season Ticket Loan Scheme
- Cycle to work scheme
- Crisis Loan Scheme
- Electric Car Scheme
- 3 x Wellbeing Days (pro rata'd for part time employees)
- Access to Blue Light Card
- 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays
- Contributory Pension Scheme – Employer matched contributions of up to 6% in the first two years’ service and up to 9% thereafter
- Death in Service Payment (2x annual salary)
- Critical Illness Insurance (subject to qualifying criteria)
Please note that we may close this vacancy early if we receive a high volume of suitable applications.
Diversity at Forward Trust
The Forward Trust commits to providing opportunities to everyone. We want to ensure we have a diverse team with a range of lived and professional experiences. This includes those with ‘Lived Experience’ of addiction, offending, or homelessness.
When we recruit, we welcome applications from everyone. This is inclusive of age, gender, ethnicity, disability, sexual orientation, gender identity, religion and/or belief, marriage and civil partnerships, pregnancy and maternity and socio-economic background. Where operationally possible, we will consider flexible working requests and make reasonable adjustments for all roles.
We want our recruitment process to be accessible to everyone. If you require any reasonable adjustments at any stage, please let us know.
Employee Screening and Eligibility to Work
Dependent on role you may be required to undertake a Disclosure and Barring Service Check, details of which will be shared with you at interview.
If successful in your application, you will be required to provide eligibility to work evidence in line with the ‘Eligibility to Work in the UK’ requirements.
Our Commitment to Safeguarding
We are committed to safeguarding and promoting the welfare of children, young people, and adults at risk. Forward Trust follow safer recruitment practices and support a culture of openness and accountability.
To Apply
If you feel you are a suitable candidate and would like to work for the Forward Trust, please proceed through the following link to be redirected to their website to complete your application.
Support Worker - Clouds House in London employer: Forward Trust
At The Forward Trust, we pride ourselves on being an exceptional employer dedicated to empowering our employees while making a meaningful impact in the lives of those we serve. Located in Salisbury, our supportive work culture fosters professional growth through ongoing training and development opportunities, alongside a comprehensive benefits package that includes flexible working arrangements, wellbeing days, and a contributory pension scheme. Join us at Clouds House as a Support Worker and be part of a compassionate team committed to transforming lives and promoting recovery-focused practices.
StudySmarter Expert Advice🤫
We think this is how you could land Support Worker - Clouds House in London
✨Tip Number 1
Get to know the company! Research Clouds House and The Forward Trust. Understanding their mission and values will help you connect during interviews and show that you're genuinely interested in making a difference.
✨Tip Number 2
Practice your responses to common interview questions. Think about how your experience aligns with the role of a Support Worker. We want you to highlight your empathy, teamwork, and resilience!
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. They can provide insider tips and maybe even put in a good word for you. Plus, it shows initiative!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team at Clouds House.
We think you need these skills to ace Support Worker - Clouds House in London
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for helping others shine through. We want to see how your values align with our mission at Clouds House, so share your experiences that demonstrate your commitment to making a difference.
Tailor Your CV:Make sure your CV is tailored to the Support Worker role. Highlight relevant experience in health, social care, or recovery settings, and don’t forget to mention any specific skills that match what we’re looking for, like strong communication and emotional resilience.
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re serious about joining our dedicated team at Clouds House.
How to prepare for a job interview at Forward Trust
✨Know Your Stuff
Before the interview, make sure you understand the role of a Support Worker at Clouds House. Familiarise yourself with their recovery-focused approach and the importance of teamwork. This will help you answer questions confidently and show that you're genuinely interested in making a difference.
✨Show Your Empathy
During the interview, be prepared to share examples of how you've demonstrated empathy and resilience in past roles. Think about situations where you've supported someone through a tough time or managed challenging behaviour. This will highlight your suitability for the role and your commitment to client wellbeing.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare some thoughtful questions about the team dynamics, training opportunities, and the specific challenges faced by Support Workers at Clouds House. This shows that you're engaged and serious about the position, plus it helps you gauge if it's the right fit for you.
✨Be Professional Yet Approachable
While professionalism is key, don’t forget to let your personality shine through. The Forward Trust values a supportive environment, so being approachable and friendly can set you apart. Smile, maintain eye contact, and remember to express your passion for helping others on their recovery journey.
