At a Glance
- Tasks: Support individuals on probation in their recovery journey and reduce re-offending.
- Company: Join The Forward Trust, a values-driven social enterprise making a real impact.
- Benefits: Flexible working, training opportunities, 25+ days annual leave, and wellbeing days.
- Why this job: Make a genuine difference in people's lives while developing your skills.
- Qualifications: Experience in supporting individuals with complex needs and strong engagement skills.
- Other info: Remote work with travel across London; dynamic, varied role with career growth.
The predicted salary is between 25207 - 35289 £ per year.
Location: London
Salary: £25,207 per annum
Vacancy Type: Permanent
Advertising End Date: 06 Mar 2026
About The Role
Want a role where your work genuinely changes lives? We’re looking for a Recovery Navigator to support people on probation as they navigate recovery, rebuild stability, and reduce re-offending. This role is remote-based, with regular travel across London boroughs to meet service users at hubs and probation-mandated locations. You’ll work as part of a flexible, multi-disciplinary team delivering high-impact support across London’s probation clusters. This is a varied, people-focused role where no two days look the same.
What you’ll be doing:
- Managing a diverse caseload of adult male prison leavers and people on community orders
- Completing comprehensive assessments and co-creating SMART, recovery-focused action plans
- Delivering 1:1 support, group work and virtual sessions
- Building trust, motivation and continuity of contact throughout the recovery journey
- Signposting and liaising with probation staff and partner agencies to ensure sustained engagement with treatment
- Maintaining accurate, timely records using Refer and Monitor systems
- Supporting people with complex needs, including co-occurring mental health challenges
- Some RNs will act as subject matter experts (e.g. BAME communities, chemsex), supporting colleagues across the service
What we’re looking for:
- Experience supporting people with substance use, mental health or complex needs
- Confidence working independently while collaborating across multi-disciplinary teams
- Strong assessment, planning and engagement skills
- Flexibility to work London-wide (not limited to one cluster)
- Comfortable working remotely, with occasional travel for training
You’ll be part of a values-driven organisation where your work has real impact, supporting people to rebuild their lives and reduce re-offending. We offer flexible working, a supportive multi-disciplinary team, and opportunities to develop specialist expertise while working across a varied and meaningful caseload. This is a role where your skills are valued, your voice is heard, and the work you do genuinely makes a difference every day.
All probation-based roles are subject to enhanced DBS checks and HMPPS security vetting. These checks can take up to 6-12 weeks to complete. Any offer of employment will be conditional upon the successful completion of both checks. Please note if you have lived overseas within the last 5 years then checks may take longer.
About Us
We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community. We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important.
Joining us as an employee, we will offer you the following benefits:
- Flexible working
- Training and development opportunities
- Simply Health Cashback Scheme (optional)
- Season Ticket Loan Scheme
- Cycle to work scheme
- Crisis Loan Scheme
- Electric Car Scheme
- 3 x Wellbeing Days (pro rata'd for part time employees)
- Access to Blue Light Card
- 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays
- Contributory Pension Scheme – Employer matched contributions of up to 6% in the first two years’ service and up to 9% thereafter
- Death in Service Payment (2x annual salary)
- Critical Illness Insurance (subject to qualifying criteria)
Please note that we may close this vacancy early if we receive a high volume of suitable applications.
To Apply
If you feel you are a suitable candidate and would like to work for Forward Trust, please click apply to be redirected to our website to complete your application.
Recovery Navigator in London employer: Forward Trust
Contact Detail:
Forward Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Recovery Navigator in London
✨Tip Number 1
Get to know the company! Research The Forward Trust and understand their mission. When you know what they stand for, you can tailor your conversations to show how your values align with theirs.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. A friendly chat can give you insider info about the role and help you stand out when you apply through our website.
✨Tip Number 3
Prepare for the interview by practising common questions related to recovery support. Think about your past experiences and how they relate to the skills needed for the Recovery Navigator role.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can keep you fresh in their minds and shows your enthusiasm for the role. Plus, it’s a great chance to reiterate why you’re the perfect fit!
We think you need these skills to ace Recovery Navigator in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience with substance use and mental health. We want to see how your skills align with the role of Recovery Navigator, so don’t hold back!
Showcase Your People Skills: This role is all about connecting with people, so let us know about your experience in building trust and supporting individuals on their recovery journey. Share specific examples that demonstrate your ability to engage and motivate.
Be Clear and Concise: When filling out your application, keep it straightforward. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and passion for the role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this impactful role. We can’t wait to hear from you!
How to prepare for a job interview at Forward Trust
✨Know Your Stuff
Make sure you understand the role of a Recovery Navigator inside out. Familiarise yourself with the responsibilities, especially around managing diverse caseloads and supporting individuals with complex needs. This will help you answer questions confidently and show that you're genuinely interested in making a difference.
✨Showcase Your Experience
Prepare to discuss your past experiences related to supporting people with substance use or mental health challenges. Use specific examples to illustrate how you've built trust and motivated individuals in similar situations. This will demonstrate your capability and passion for the role.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare some insightful questions about the team dynamics, training opportunities, and how success is measured in this role. This shows that you’re not just looking for any job, but that you’re keen on contributing to their mission.
✨Be Ready for Scenario-Based Questions
Expect to face scenario-based questions that assess your problem-solving skills and ability to handle challenging situations. Think about potential scenarios you might encounter as a Recovery Navigator and how you would approach them. This will help you stand out as a proactive candidate.