At a Glance
- Tasks: Support a dynamic employment programme and help people move closer to work.
- Company: Join The Forward Trust, a social enterprise making a real difference.
- Benefits: Flexible working, training opportunities, wellbeing days, and generous annual leave.
- Why this job: Make a positive impact while developing your skills in a supportive environment.
- Qualifications: Strong organisational skills, attention to detail, and confidence with data.
- Other info: Diverse team culture committed to inclusivity and personal growth.
The predicted salary is between 23500 - 26000 £ per year.
Location: Kent
Salary: £23,500 - £26,000 DOE
Vacancy Type: Permanent
About The Role
Are you a highly organised administrator who thrives in a fast‐paced environment and enjoys making a real difference? We are looking for a proactive Connect to Work Administrative Officer to support a dynamic employment programme helping people move closer to work and independence. This is a full‐time (35 hours per week) position based in Margate, supporting our Connect to Work programme across East and North Kent. This is a fantastic opportunity for someone with strong coordination skills, attention to detail, and confidence working with data, systems and multiple stakeholders.
What you'll be doing
- Allocating referrals to Employment Specialists within 48 hours
- Managing DWP PRaP requests and tracking outcomes
- Monitoring participant engagement and programme activity daily
- Supporting financial tracking including training costs, travel claims and employer incentives
- Producing reports, dashboards and programme performance data
- Taking minutes at key meetings and supporting quality assurance processes
- Liaising with partners and subcontractors to support participant engagement
- Managing office systems, supplies and equipment
- Handling enquiries professionally while maintaining confidentiality
What we're looking for
- Highly organised with excellent attention to detail
- Confident using Excel and administrative systems
- Able to manage sensitive information professionally
- A strong communicator who can work with multiple teams
- Proactive, reliable and able to prioritise workload effectively
- Committed to high standards of data protection and compliance
You’ll be joining a supportive team delivering meaningful work that changes lives, with opportunities to develop your skills in programme administration, data reporting and quality processes.
About Us
We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community.
We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us as an employee, we will offer you the following benefits:
- Flexible working
- Training and development opportunities
- Simply Health Cashback Scheme (optional)
- Season Ticket Loan Scheme
- Cycle to work scheme
- Crisis Loan Scheme
- Electric Car Scheme
- 3 x Wellbeing Days (pro rata'd for part time employees)
- Access to Blue Light Card
- 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays
- Contributory Pension Scheme Employer matched contributions of up to 6% in the first two years service and up to 9% thereafter
- Death in Service Payment (2x annual salary)
- Critical Illness Insurance (subject to qualifying criteria)
Please note that we may close this vacancy early if we receive a high volume of suitable applications.
Diversity at Forward Trust
The Forward Trust commits to providing opportunities to everyone. We want to ensure we have a diverse team with a range of lived and professional experiences. This includes those with Lived Experience of addiction, offending, or homelessness. When we recruit, we welcome applications from everyone. This is inclusive of age, gender, ethnicity, disability, sexual orientation, gender identity, religion and/or belief, marriage and civil partnerships, pregnancy and maternity and socio‐economic background. Where operationally possible, we will consider flexible working requests and make reasonable adjustments for all roles. We want our recruitment process to be accessible to everyone. If you require any reasonable adjustments at any stage, please let us know.
Employee Screening and Eligibility to Work
Dependent on role you may be required to undertake a Disclosure and Barring Service Check, details of which will be shared with you at interview. If successful in your application, you will be required to provide eligibility to work evidence in line with the Eligibility to Work in the UK requirements.
Our Commitment to Safeguarding
We are committed to safeguarding and promoting the welfare of children, young people, and adults at risk. Forward Trust follows safer recruitment practices and support a culture of openness and accountability.
To Apply
If you feel you are a suitable candidate and would like to work for Forward Trust, please click apply to be redirected to our website to complete your application.
Connect to Work Administrative Officer in London employer: Forward Trust
Contact Detail:
Forward Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Connect to Work Administrative Officer in London
✨Tip Number 1
Get to know the company! Research The Forward Trust and their Connect to Work programme. Understanding their mission and values will help you tailor your approach during interviews and show that you're genuinely interested.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for standing out in the application process. Plus, it could lead to a referral!
✨Tip Number 3
Prepare for the interview by practising common questions related to administration and teamwork. Think of examples from your past experiences that showcase your organisational skills and attention to detail.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it’s a great way to reiterate your fit for the position.
We think you need these skills to ace Connect to Work Administrative Officer in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight how your skills match the job description. We want to see how you can bring your unique experience to the Connect to Work programme!
Show Off Your Organisational Skills: As an Administrative Officer, being organised is key! Use your application to demonstrate your attention to detail and how you've successfully managed multiple tasks in the past. We love a proactive approach!
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so make sure your points are easy to read and get straight to the heart of what makes you a great fit for the role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this fantastic opportunity with The Forward Trust.
How to prepare for a job interview at Forward Trust
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Connect to Work Administrative Officer. Familiarise yourself with the key tasks like managing referrals and tracking outcomes. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Organisational Skills
Since this role requires excellent coordination skills, prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Be ready to discuss how you prioritise your workload and ensure everything runs smoothly.
✨Be Data Savvy
As the job involves working with data and systems, brush up on your Excel skills and be prepared to discuss how you've used data in previous roles. You might even want to bring along a sample report or dashboard you've created to showcase your abilities.
✨Communicate Confidently
Strong communication is key in this position. Practice articulating your thoughts clearly and confidently. Think about how you can convey your ability to liaise with various stakeholders and handle sensitive information professionally during the interview.