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- Tasks: Deliver housing advice and interventions to prevent homelessness and support resettlement.
- Company: Join The Forward Trust, a social enterprise dedicated to empowering change.
- Benefits: Flexible working, training opportunities, wellbeing days, and generous annual leave.
- Other info: Be part of a supportive team committed to positive change and community impact.
- Why this job: Make a real difference in people's lives by helping them secure stable housing.
- Qualifications: Experience in housing advice and understanding of homelessness and complex needs.
The predicted salary is between 26339 - 26339 £ per year.
Location: Bridgend, Wales
Salary: £26,339 per annum
Vacancy Type: Full time, Permanent
Closing date: 14th May 2026
Are you a positive, solutions-focused professional with a passion for preventing homelessness and reducing reoffending? If you’re driven by supporting meaningful change for people involved in the criminal justice system, this could be the ideal role for you.
As a Housing Interventions Officer, you’ll be based primarily at HMP Parc, working side-by-side with Probation resettlement colleagues and directly with men in custody and on release. Occasional travel to HMP Cardiff, Swansea, Usk or Prescoed may be required depending on service need. You’ll deliver housing-focused interventions that prevent homelessness, improve access to accommodation and support successful resettlement into the community.
What you’ll be doing:
- Deliver 1-to-1 housing advice and interventions within the prison environment
- Complete holistic housing needs assessments and develop clear, structured action plans
- Prevent homelessness by securing and sustaining suitable accommodation
- Source private rented accommodation (HMOs, shared housing, studios and 1-beds)
- Liaise with landlords and agents, including negotiating rent and tenancy terms
- Ensure properties meet legal, health & safety and Rent Smart Wales requirements
- Work closely with Prison, Probation and housing partners to manage risk and achieve targets
- Encourage engagement with Forward Connect and other appropriate support services
What we’re looking for:
- Good knowledge of housing and welfare benefits systems
- Experience providing housing and welfare advice
- Experience assessing housing and wider support needs
- Ability to develop support plans to help people sustain tenancies
- Understanding of homelessness, abstinence-based recovery and complex needs
- Experience supporting people facing multiple disadvantage
If you’re motivated, resilient and committed to reducing reoffending through stable housing, we’d love to hear from you.
All probation-based roles are subject to enhanced DBS checks and HMPPS security vetting. These checks can take up to 6-8 weeks to complete. Any offer of employment will be conditional upon the successful completion of both checks.
About Us:
We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community. We are committed to our cause and the work we carry out as a charity.
Benefits:
- Flexible working
- Training and development opportunities
- Simply Health Cashback Scheme (optional)
- Season Ticket Loan Scheme
- Cycle to work scheme
- Crisis Loan Scheme
- Electric Car Scheme
- 3 x Wellbeing Days (pro rata'd for part time employees)
- Access to Blue Light Card
- 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays
- Contributory Pension Scheme – Employer matched contributions of up to 6% in the first two years’ service and up to 9% thereafter
- Death in Service Payment (2x annual salary)
- Critical Illness Insurance (subject to qualifying criteria)
Employee Screening and Eligibility to Work:
If successful in your application, you will be required to provide eligibility to work evidence in line with the ‘Eligibility to Work in the UK’ requirements.
Our Commitment to Safeguarding:
We are committed to safeguarding and promoting the welfare of children, young people, and adults at risk. Forward Trust follow safer recruitment practices and support a culture of openness and accountability.
To Apply:
If you feel you are a suitable candidate and would like to work for Forward Trust, please click apply to be redirected to our website to complete your application.
Housing Interventions Officer employer: Forward Trust
Contact Detail:
Forward Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Interventions Officer
✨Tip Number 1
Network like a pro! Reach out to people in the housing and criminal justice sectors. Attend local events or workshops where you can meet potential colleagues or mentors. A friendly chat can lead to opportunities that aren’t even advertised!
✨Tip Number 2
Prepare for interviews by practising common questions related to housing interventions. Think about your past experiences and how they relate to the role. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Tip Number 3
Show your passion for preventing homelessness! In your conversations and interviews, share your thoughts on the importance of stable housing and how it impacts reoffending. Let your enthusiasm shine through; it can make a huge difference!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the latest roles and updates there, so keep checking back!
We think you need these skills to ace Housing Interventions Officer
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for preventing homelessness and supporting those in the criminal justice system shine through. We want to see how driven you are to make a meaningful change!
Tailor Your Experience: Make sure to highlight your relevant experience in housing and welfare advice. We’re looking for specific examples that demonstrate your ability to assess needs and develop support plans, so don’t hold back!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of your qualifications and experiences. Remember, clarity is key!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Forward Trust
✨Know Your Stuff
Make sure you brush up on your knowledge of housing and welfare benefits systems. Familiarise yourself with the specific challenges faced by individuals in the criminal justice system, as well as the resources available to help them. This will show that you're not just interested in the role, but that you understand the complexities involved.
✨Showcase Your Experience
Prepare to discuss your previous experience providing housing and welfare advice. Think of specific examples where you've successfully assessed needs and developed support plans. This will demonstrate your ability to make a real impact in the role and highlight your problem-solving skills.
✨Engage with the Mission
Express your passion for preventing homelessness and reducing reoffending. Share any personal experiences or motivations that drive you to support meaningful change. This will resonate with the interviewers and show that you align with the values of the organisation.
✨Ask Thoughtful Questions
Prepare some insightful questions about the role and the organisation. Inquire about the types of housing-focused interventions they currently implement or how they measure success in their programmes. This shows your genuine interest and helps you assess if the role is the right fit for you.