At a Glance
- Tasks: Create engaging multimedia content and manage digital communications across various platforms.
- Company: Join The Forward Trust, a social enterprise empowering change and building positive lives.
- Benefits: Competitive salary, fully remote work, and opportunities for professional growth.
- Other info: Dynamic role with varied projects and the chance to work independently in a fast-paced environment.
- Why this job: Make a real impact by connecting with diverse audiences through creative digital communication.
- Qualifications: At least 18 months of experience in digital communications and strong content creation skills.
- Digital
- Communications
- Officer
- Remote
Type: Permanent About the role Are you a creative digital communicator who loves turning ideas into engaging content, using data to understand what works, and bringing communications projects to life?
We’re looking for a Digital Communications Officer to join our Digital Communications Team and play a key role in how Forward communicates, connects and engages with its audiences.
This is a varied, hands-on digital communications all-rounder role.
Working alongside a Digital Content Officer and reporting to the Digital Communications Manager, you’ll combine creativity, project management, technical expertise and analytical thinking to deliver high-quality digital communications across the organisation.
No two days will look exactly the same.
You could be planning a digital campaign, creating an engaging video, capturing photography, writing content for social media, updating our website, analysing channel performance, supporting an event or working with colleagues across the organisation to bring a new project to life.
You’ll balance the delivery of day-to-day digital communications with longer-term projects and campaigns, working closely with internal teams and external partners to ensure our communications are engaging, accessible, inclusive and aligned with Forward’s brand and reputation.
You’ll also use audience insight and digital analytics to understand what’s working, identify opportunities for growth and continuously improve the way we communicate.
This is a remote role; however, occasional travel will be required for training, site visits, meetings, events and other work-related activities.
What you’ll be doing You’ll have the opportunity to
- Plan, create and deliver engaging multimedia content, including video, photography, graphics and written content.
- Develop and manage content calendars and digital communications plans.
- Create compelling content for channels including Instagram, Tik Tok, Facebook, Linked In, X and You Tube.
- Manage and publish content through Content Management Systems and digital platforms.
- Support campaigns, events and wider communications projects from planning through to delivery and evaluation.
- Monitor and report on website and social media performance, using data and insight to inform future activity.
- Create content that connects with diverse audiences and meets accessibility and best-practice standards.
- Support community engagement and help build positive relationships with our audiences.
- Provide digital communications advice to colleagues and stakeholders across the organisation.
- Work with external partners and suppliers where required.
- Help protect and strengthen Forward’s brand, reputation and digital presence through high standards of governance and professional practice.
- Manage multiple projects and deadlines in a busy and fast-paced communications environment.
About you We’re looking for a creative and confident digital communications professional with at least 18 months’ experience in a similar role.
You’ll have strong writing, content creation and project management skills, experience across social media and digital platforms, and the ability to use data and insight to improve engagement.
You’ll be organised, proactive and comfortable managing competing priorities, building relationships and working independently in a fast-paced communications environment.
About Us We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives.
For more than 25 years we have been working with people to build positive and productive lives, whatever their past.
We believe that anyone is capable of lasting change.
Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community.
Please note that we may close this vacancy early if we receive a high volume of suitable applications.
Please note that remote roles may require occasional travel for site visits, training and meetings.
To Apply If you feel you are a suitable candidate and would like to work for Forward Trust, please click apply to be redirected to our website to complete your application
Digital Communications Officer employer: Forward Trust
Forward Trust in Margate is an exceptional employer dedicated to making a positive impact in the community by empowering job seekers, particularly those facing barriers such as ex-offenders. With a strong focus on employee growth, flexible working arrangements, and comprehensive benefits, we foster a supportive work culture that values collaboration and personal development, making it a rewarding place for those passionate about helping others succeed in their career journeys.
StudySmarter Expert Advice🤫
We think this is how you could land Digital Communications Officer
✨Show Your Creative Side
In marketing communications, standing out is key. Get creative with your application! Consider designing a mini-campaign or pitch that highlights your skills and understanding of the brand. Tailor it for Forward Trust and show them what you can bring to the table.
✨Engage in Marketing Communities
Get involved in local or online marketing communications groups. Check out platforms like Meetup for events and workshops. Networking here can lead to hidden job openings and valuable insights into the industry trends—this is where we often discover what companies like Forward Trust are looking for.
✨Leverage Social Media
Use platforms like LinkedIn and Twitter to showcase your passion for marketing communications. Share insights, articles, and your own content that resonates with the industry. Tagging or interacting with Forward Trust on these platforms can catch the eye of recruiters and show you're genuinely interested in them.
✨Attend Industry Events
Keep an eye out for marketing conferences and workshops. These are great places to meet potential employers face-to-face and make connections that could land you a full-time role at Forward Trust. Bring your business cards and be prepared to chat about how you can contribute!
We think you need these skills to ace Digital Communications Officer
Some tips for your application 🫡
Craft an Impactful Cover Letter:Your cover letter is your chance to shine! Focus on your passion for marketing communications and how your previous experiences can benefit Forward Trust. Make sure to mention specific campaigns or projects you’ve worked on that showcase your creativity and strategic thinking.
Showcase Your Writing Skills:As you're diving into a marketing communications role, your writing ability is crucial. Include samples of your work, like blog posts, press releases, or social media campaigns in your application. This lets us see your style and how you engage with different audiences.
Tailor Your CV to Marketing:Your CV should highlight relevant marketing skills and experiences! Include specific tools or platforms you’ve used, like Google Analytics or social media management software. Mention any certifications or workshops related to marketing that you've completed – they can give you an edge!
Demonstrate Your Understanding of Forward Trust:Show us that you’ve done your homework! In your application, briefly mention what you admire about Forward Trust’s marketing approach or any recent campaigns that caught your attention. This can reveal your enthusiasm for the role and your genuine interest in joining our team!
How to prepare for a job interview at Forward Trust
✨Showcase Your Creative Campaigns
Get ready to flaunt your portfolio! Include examples of previous marketing campaigns you've worked on, especially those that showcase your creativity and strategy. Recruiters at Forward Trust will be keen to see how you conceptualise and execute campaigns, so highlight any measurable outcomes to back up your claims.
✨Know Your Digital Tools Inside Out
If you’re heading into a marketing-communications role, make sure you're comfortable discussing key digital marketing tools like Google Analytics, HubSpot, or Hootsuite. Expect some technical questions about how you've used these tools in the past, as they'll want to gauge your hands-on experience and how you analyse data to drive marketing decisions.
✨Be Ready for Scenario-Based Questions
At Forward Trust, they may throw some scenario-based questions your way, aimed at testing your problem-solving skills in real-life marketing situations. Think through potential challenges you’ve faced, how you navigated them, and be prepared to discuss your thought process and outcome.
✨Demonstrate Your Passion for Marketing
As you’re applying for a full-time position, show that you're not just looking for a job, but a career in marketing. Talk about the latest trends in marketing communications, your favourite campaigns, and why they inspire you. Your enthusiasm can really make you stand out and demonstrate that you’re committed to growing within the field.
