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- Tasks: Manage travel for high-profile sports clients and coordinate complex itineraries worldwide.
- Company: Join Forward Travel, a leading sport travel management company with over 30 years of experience.
- Benefits: Competitive salary, performance bonuses, hybrid working, and generous holiday allowance.
- Why this job: Experience global travel to exciting destinations while working with professional athletes and VIPs.
- Qualifications: Strong corporate travel management experience and excellent people management skills.
- Other info: Opportunity for career growth in a dynamic and supportive environment.
The predicted salary is between 36000 - 60000 £ per year.
Company Description
Forward Travel is a leading dedicated sport travel management company, established over 30 years ago in Halifax. We deliver a bespoke and personal travel management service for our professional sports clients, which is designed to make travel simpler and more efficient for players, management, and colleagues.
Our business offers on-site services at many sporting events worldwide, alongside a highly experienced in-house team, and provides clients with a combination of the most competitive fares and expert customer service. With multiple worldwide events throughout the year, we must offer a seamless and consistent service 24/7.
This an exciting and rare opportunity for an experienced travel consultant to join our amazing Golf team. The role will eventually include global travel to fantastic destinations attending sporting events, being the face of Forward Travel and working with the event organisers.
Role Description
Leading a small team, the Golf Travel Manager is responsible for managing and delivering exceptional travel services to high-profile clients, including professional athletes and VIPs. This role requires excellent attention to detail, strong people management skills, and the ability to coordinate complex travel logistics across the globe.
Key Responsibilities:
- Plan and manage complex worldwide itineraries and reservations, ensuring all travel arrangements meet client expectations by utilising detailed client profiles. This includes booking flights, accommodation, ground transportation, and VIP services.
- Coordinate and manage travel for high-profile and professional sports clients, ensuring a seamless experience and building trusted, long-term relationships.
- Handle travel amendments efficiently, including changes, cancellations, and ticket reissues through the GDS and other booking platforms, ensuring accuracy and timeliness.
- Provide on-site event travel management support globally, including hotel allocation, coordination, and overall logistics for events.
- Oversee daily team operations, ensuring smooth workflow, productivity, and service quality while reporting directly to the Operations Director.
Skills and Experience:
- Strong experience in corporate travel management.
- Expertise in Travelport GDS preferred but not essential, including complex booking modifications, reissues, and refunds.
- Strong attention to detail, with the ability to remain calm and efficient under pressure
- Excellent problem-solving skills, with the ability to deliver fast, effective solutions for clients.
- Outstanding communication skills to liaise confidently with players, management, and partners.
- Interest in golf is welcome but not essential.
- Proven people management abilities, with experience motivating, developing, and managing teams to achieve high performance.
Other information:
- Working Hours: 35 hours per week, Monday–Friday (09:00–17:00 UK time). Occasional after-hours and weekend support may be required. Event hours abroad may vary.
- Work Arrangement: Hybrid – at least 2 days per week in the Halifax office and 3 days from home. More flexible arrangements can be considered.
- Travel: Approximately 8–10 weeks of travel per year.
- Salary: Competitive, based on experience (details provided upon application).
Perks & Benefits:
- Performance Related Pay bonus paid quarterly.
- 22 days holiday + bank holidays, rising to 27 days with service.
- Additional days in lieu when travelling.
- Hybrid working, with 2 days in the office per week.
- Global travel
- Pension scheme
- Company Sick Pay
Travel Manager - Golf employer: Forward Travel
Contact Detail:
Forward Travel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Travel Manager - Golf
✨Tip Number 1
Network like a pro! Reach out to your connections in the travel and sports industry. Attend events, join relevant groups, and don’t be shy about letting people know you’re on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you!
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, highlight your experience in managing complex travel logistics. Share specific examples of how you’ve handled high-pressure situations or provided exceptional service to clients. This will help you stand out from the crowd.
✨Tip Number 3
Be proactive! Don’t just wait for job postings to pop up. Reach out directly to companies you admire, like Forward Travel, and express your interest in working with them. A well-crafted email can go a long way in making a memorable impression.
✨Tip Number 4
Utilise our website! We’ve got loads of resources and tips to help you land that dream job. Plus, applying through our site gives you a better chance of being noticed. So, take a look and get your application in – we’re rooting for you!
We think you need these skills to ace Travel Manager - Golf
Some tips for your application 🫡
Show Your Passion for Travel: When writing your application, let us know why you're passionate about travel management. Share any personal experiences or stories that highlight your love for coordinating trips, especially in the sports sector. This will help us see your enthusiasm for the role!
Highlight Relevant Experience: Make sure to showcase your experience in corporate travel management. Detail any specific roles where you’ve managed complex itineraries or worked with high-profile clients. We want to see how your background aligns with what we do at Forward Travel.
Be Detail-Oriented: Since attention to detail is key in this role, ensure your application is free from typos and errors. Use clear and concise language to demonstrate your ability to communicate effectively. This reflects the precision we expect in managing travel logistics.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our team!
How to prepare for a job interview at Forward Travel
✨Know Your Itinerary Inside Out
Before the interview, make sure you’re familiar with the types of travel arrangements Forward Travel handles. Be ready to discuss how you would manage complex itineraries and what tools you’d use to ensure everything runs smoothly.
✨Showcase Your People Skills
As a Golf Travel Manager, you'll be dealing with high-profile clients. Prepare examples of how you've built relationships in the past and how you handle difficult situations with grace. This will show your potential employer that you can maintain professionalism under pressure.
✨Demonstrate Problem-Solving Prowess
Think of specific instances where you’ve had to solve travel-related issues quickly. Highlight your ability to think on your feet and provide effective solutions, as this is crucial for the role.
✨Express Your Passion for Travel
Even if golf isn’t your main interest, showing enthusiasm for travel and events can set you apart. Share any personal experiences or trips that have shaped your love for travel management, and how they relate to the role at Forward Travel.