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- Tasks: Lead market research projects and translate insights into actionable strategies.
- Company: Join an innovative Financial Services business expanding its Marketing & Insights team.
- Benefits: Enjoy hybrid working, flexible hours, and opportunities for professional growth.
- Why this job: Shape marketing decisions and drive customer-first thinking in a dynamic environment.
- Qualifications: Experience in market research and strong analytical skills are essential.
- Other info: Mentorship opportunities available to support your career development.
The predicted salary is between 28800 - 48000 £ per year.
Research & Insight Manager
Hybrid & Flexible Working – South Manchester
Up to £40,000
Do you want to work at the heart of a fast-paced business where your work directly influences marketing and commercial decisions?
I am excited to be working with an innovative Financial Services business who are expanding their Marketing & Insights team. Forward Role is supporting in search of an enthusiastic and motivated Research & Insight Manager to join the team.
In this influential role, you\’ll own and lead market and customer insight initiatives that fuel smarter, customer-first thinking across the business. From designing and running in-depth research to building collaborative partnerships across teams, your work will directly shape propositions, campaigns, and business plans.
Role & Responsibilities:
- Lead the design and delivery of both qualitative and quantitative research projects (e.g., surveys, interviews, focus groups)
- Develop a deep understanding of customer and adviser needs, behaviours, and motivations
- Proactively identify and analyse external data to uncover industry trends, emerging opportunities, and competitive insight
- Translate complex findings into actionable reports and recommendations that influence senior stakeholders
- Work cross-functionally with Marketing, Proposition, and Commercial teams to ensure insights are embedded in business strategy
- Develop and evolve insight processes to ensure robust, risk-aware delivery across all initiatives
- Mentor and support junior team members to help grow team capability
- Drive a culture of curiosity, learning, and customer understanding across the business
Skills & Experience:
- Proven experience in leading or managing market/customer research projects
- Strong qualitative and quantitative research skills
- Excellent analytical capabilities – able to extract essential insight from complex data
- Compelling communication and presentation skills, with experience influencing at all levels
- Collaborative mindset and confidence working with internal and external stakeholders
- Commercial awareness and understanding of how insight drives business value
Nice to have:
- Experience within the financial services sector
- Familiarity with marketing and customer strategies in regulated industries
- Degree or professional qualification in marketing, business, or a related field
- Recognised market research qualification
This is an exciting opportunity to step into a strategic and visible role, where your insights will directly shape the future of a growing and customer-focused organisation.
As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff.
Forward Role is operating as an employment agency.
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Research & Insight Manager employer: Forward Role
Contact Detail:
Forward Role Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Research & Insight Manager
✨Tip Number 1
Familiarise yourself with the latest trends in market research and insights, especially within the financial services sector. This will not only help you understand the industry better but also allow you to speak confidently about how your skills can contribute to the company's goals during interviews.
✨Tip Number 2
Network with professionals in the field of research and insights, particularly those who work in financial services. Attend industry events or webinars to connect with potential colleagues and learn more about the challenges they face, which can give you an edge in discussions.
✨Tip Number 3
Prepare to showcase your analytical skills by being ready to discuss specific examples of past research projects you've led. Highlight how your insights influenced business decisions, as this will demonstrate your ability to drive value in a similar role at StudySmarter.
✨Tip Number 4
Develop a strong understanding of how insights can shape marketing strategies. Be prepared to discuss how you would collaborate with cross-functional teams to embed insights into business strategy, as this is a key aspect of the Research & Insight Manager role.
We think you need these skills to ace Research & Insight Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in market and customer research. Emphasise your skills in both qualitative and quantitative research, as well as any experience you have in the financial services sector.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Discuss how your insights can influence marketing and commercial decisions, and provide examples of past projects where you've successfully led research initiatives.
Showcase Analytical Skills: Demonstrate your analytical capabilities by including specific examples of how you've extracted insights from complex data. Mention any tools or methodologies you used to translate findings into actionable recommendations.
Highlight Collaborative Experience: Since the role requires working cross-functionally, include examples of how you've collaborated with different teams in previous roles. This could involve working with marketing, proposition, or commercial teams to embed insights into business strategies.
How to prepare for a job interview at Forward Role
✨Showcase Your Research Skills
Be prepared to discuss your experience in leading qualitative and quantitative research projects. Highlight specific examples where your insights have influenced business decisions, as this will demonstrate your capability to handle the responsibilities of the role.
✨Understand the Financial Services Sector
Familiarise yourself with current trends and challenges in the financial services industry. This knowledge will not only impress your interviewers but also show that you can bring valuable insights to the team.
✨Communicate Clearly and Effectively
Practice articulating complex findings in a straightforward manner. Your ability to present insights clearly will be crucial, especially when influencing senior stakeholders, so consider preparing a brief presentation or summary of your past work.
✨Demonstrate a Collaborative Mindset
Prepare to discuss how you've worked cross-functionally in previous roles. Emphasise your experience in building partnerships with different teams, as this is essential for embedding insights into business strategy.