Our client is recruiting a customer campaign manager to support and manage the delivery of their customer email campaigns.
You'll be responsible for the delivery of all c ustomer email campaign , working directly with account directors to plan, manage and schedule campaigns.
Reporting to the CTO, you will own the campaign schedule, build and delivery process, looking to continually improve workflow efficiency and increase effectiveness of all campaigns by measuring campaign success using analytics and reporting.
Key Responsibilities
Working with account directors to plan and build campaign strategy.
Keeping a schedule of all campaigns across clients.
Being proactive to improve process efficiency and enforcing standards.
Use analytics, A/B testing and post-campaign learning to improve campaign effectiveness .
QA checklists and build standards - creating and maintaining .
Build, test and send campaigns.
Proofing and approval workflow, taking control of sign-off cycles, version control .
Manage campaigns within agreed scope, identify and flag additional or chargeable work to account directors.
Work with our data analysts and engineers on list hygiene, deliverability and sender reputation
Required Skills
Hands-on experience delivering email campaigns using email service providers such as Dotdigital, HubSpot, Vision6 or similar.
Experience using project management tooling such as Scoro, Monday, Trello etc.
Confident working with campaign data , CSV and Excel, segmentation, field mapping etc .
Able to build processes and tasks for reliability and performance.
Well organised and self-directed to work remotely.
An understanding of data protection and data security (PECR, GDPR).
Experience building, editing and managing HTML email templates.
Experience cross client testing email creatives, and an understanding of common issues.
Desirables
Experience managing clients and campaign stakeholders.
Knowledge of design tools such as Photoshop, In-design, Figma.
Comfortable using AI tools (e.g. Claude) to speed up copy, QA and reporting.
Email accessibility (alt text, semantic structure, WCAG).
Other Attributes
Strong written and verbal communication skills .
Excellent organi s ational skills and attention to detail .
Pro-active and keen to learn .
Process driven.
As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff.
Forward Role is operating as an employment agency.
Campaign Manager in London employer: Forward Role
As a Data Platform Architect with us, you'll be part of a dynamic and innovative team dedicated to shaping the future of our data architecture. We offer a collaborative work culture that values your expertise and encourages knowledge-sharing, ensuring you have the opportunity to grow and make a significant impact on a business-critical programme. Located in the South West, our hybrid working model provides flexibility while fostering strong team connections, making us an excellent employer for those seeking meaningful and rewarding employment.
